Our Practices
Professional Services:
Professional services for qualified and experienced candidates spanning in-house and law firms.
Fast-paced varied and financially rewarding
Compliance professionals are increasingly valued and sought after. We recruit senior compliance
officers are qualified lawyers with prior knowledge of the regulatory environment and experience
working for clients in the sector.
A market-leading Esports platform, is looking for a Payments Operations Manager to join the team. You will take responsibility for the day-to-day management of the payment operations agents and more This is a remote position. Responsibilities: Oversee the day-to-day operations of the payments operations department, including payment processing, fraud prevention, reconciliation, and reporting. Develop and implement strategies to enhance payment processes and minimize payment-related risks. Lead, mentor, and support a large team of payment ops agents, providing guidance, training, and performance feedback. Promote a high-performing, KPI-driven culture in your team - focused on both customer satisfaction (NPS) and hitting your operational targets (CSAT, SLAs, etc.) Analyze payment data and metrics to identify opportunities for improvement and drive operational efficiencies. Alongside senior leadership, work operationally with account managers of third-party payment service providers, banks, and other external partners to optimize payment operations. Collaborate with internal stakeholders to identify and implement enhancements to the payment platform, addressing issues and optimizing user experience. Prepare and present regular reports on payment operations performance, including key metrics, trends, and insights, to senior management. Requirements: At least 4 years of experience in payment operations preferably within iGaming or fintech industries, with a strong understanding of payment methods, regulations, and compliance requirements. At least 2 years managing teams of operation agents. In-depth knowledge of payment processing technologies, systems, and best practices, including familiarity with payment gateways, fraud detection tools, and reconciliation processes. Strong analytical skills with the ability to interpret complex data and metrics to drive actionable insights and decision-making. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners. Demonstrated ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively. Proven track record of driving process improvements and optimizing operational efficiency in payment operations. Understanding of regulatory requirements and compliance standards related to payments in the iGaming industry, such as PCI DSS, AML, and KYC regulations. What’s in it for you? You’ll grow as a business leader A focus on flexibility and balance You get to work with a brilliant team in a fast-growing environment There is an attractive salary available
A market-leading Esports platform, is looking for a Head of Customer Operations to join the team. You will oversee vital operational departments, including Customer Support, Payments and more. This is a fully remote position Responsibilities : Working closely with the Director of Operations to provide strategic direction and leadership to the operations teams, Championing a data-driven culture and implementing thorough KPI tracking across the board Fostering a culture of excellence, collaboration, and continuous improvement within the operations team. Working closely with HR, Training & QA teams to continuously track and improve performance across the Operations team. Reviewing operations reports to identify trends and changes. Proactively responding to emerging trends and industry shifts. Overseeing all operational processes and workflows to ensure efficiency, accuracy, and compliance with industry regulations and company policies. Implementing best practices and operational standards to optimize performance and drive operational excellence. Collaborating closely with the Customer Support Team Leads to ensure exceptional service delivery to our customers. Working closely with the Payments & Fraud Leads to develop and implement robust risk management and fraud prevention strategies. Working closely with the AML and Responsible Gaming leads to ensure that all staff are trained in compliance and escalations are handled accordingly. Acting as a key liaison between operations and other departments, facilitating communication and collaboration to achieve common goals. Providing regular reports and analysis on operational performance, offering insights, and recommendations for improvement. Monitoring customer support metrics and KPIs, identifying areas for improvement, and implementing strategies to enhance customer satisfaction. Ensuring smooth processing of payments and transactions, minimizing risks, and maximizing efficiency. Providing second approvals on critical operational matters. Requirements: At least 5 years of experience in iGaming or FinTech Operations management with a particular focus on at least 3 years of experience overseeing all Customer Operations. Previous extensive experience working in the following operations areas: payments, fraud, compliance, AML/KYC/verifications, or responsible gaming. Previous experience in managing teams within fully remote environments. Exceptional communication skills and collaborative expertise with different departments and internal teams. Proficiency in project management & driving process improvements. Technical proficiency with CRM and other collaboration and customer-facing relevant tools (such as JIRA, and Intercom). Proactive attitude and exceptional problem-solving skills. Strong strategic thinking and the ability to leverage data for decision-making. What’s in it for you? You’ll grow as a business leader A focus on flexibility and balance You get to work with a brilliant team in a fast-growing environment There is an attractive salary available
My Client a growing Financial Services company are on the lookout for a motivated and self-driven Accounting Associate to join the team. Location - Malta Hybrid working model Responsibilities: . Building strong working relationships with clients; · Works as an effective team member to accurately complete project components and tasks, including: - Preparing, maintaining, updating and finalising accounting data - Processing of non-technical and technical information in accounting systems - Preparation and submission of personal tax returns for sole traders - Preparation and submission of VAT tax returns for clients - Preparation of Management Accounts - Preparation of Trial Balances - Preparation and maintenance of cash books - Preparation and maintenance of accounting journals - Dealing with the relevant regulatory and supervisory authorities Requirements: · Currently reading for ACCA or equivalent; · Working experience within an accounting team would be considered an asset; · Proficient in Microsoft Office software programs. An advanced level in Microsoft Excel would be considered an asset; · Strong communication skills in English and Maltese, both written and spoken. Skills: · Ability to balance multiple priorities and complete assignments within time constraints and deadlines; · Ability to quickly adapt to changing client and business dynamics; · Efficient coupled with a good eye for detail; · Risk awareness and high integrity when dealing with confidential information; · Self-motivated, proactive with a positive ‘can do’ attitude; · Strong organisational skills and attention to detail. There is an attractive salary available + benefits including : - Study leave for relevant employees - Career progression - Performance appraisals - Flexible working environment - Modern office and social events !
A people-first iGaming business that has global reach is looking to hire a passionate Group Financial Controller. London based the main duties will include; Reporting to the CFO you will be responsible for the accounting operations of the group, overseeing all accounting functions within the business ensuring all accounting records are maintained and accurately reported in accordance with applicable laws and accounting standards. Coordinating and managing the preparation of the annual budget and financial forecasts and reporting of variances. Preparation and publishing of monthly management accounts and all supporting packs and any other ad-hoc financial reporting requests. Overall responsibility for planning and delivery of annual group audit Responsible for annual financial statements and ensuring prompt filing of statutory accounts with Companies House Preparation, review and authorise UK and international tax computations with assistance of group tax advisors Proactive role in tax compliance Responsible for understanding and setting of group transfer pricing policies Responsible for documenting business processes and accounting policies. Ensuring the finance team operates with a robust control environment and pivotal in the development of all internal control policies and procedures. Support the business with the financial strategy and decision making process. Ensuring all financial systems are fit for purpose, and are maintained and actively looking to identify areas for improvement. Maintaining relationships with external advisors, including auditors and tax advisors. Management of UK accounting team including supervision, mentoring, motivating and development support. Skills, Knowledge and Experience Qualified accountant ACCA or ACA equivalent Proven experience in a financial leadership role Compliance and controls experience Proven management and leadership capability Strong analytical skills and attention to detail Ability to influence people at all levels Experience in the online sports betting sector advantageous Experience in an M&A process advantageous Ability to work autonomously, under tight deadlines An attractive package is on offer alongside some great benefits.
A leading B2B supplier of iGaming solutions is looking for a Finance Assistant to join a growing finance team. This role is based in Malta, with a hybrid working model available. Responsibilities: Preparation of bank and crypto reconciliations Sales and purchase invoice postings AR and AP Management of Finance Mailboxes and query resolution Assistance with month end processes including but not limited to :Depreciation, Accruals Prepayments Assistance with the preparation of internal financial reports Assistance during audit processes including liaising with auditors Completing supplier and balance sheet reconciliations Provide support to the Payroll Specialist for Payroll and Staff costs within the group Other finance and general admin related tasks as required Requirements Familiar with basic accounting principles and procedures Accuracy and attention to detail with good organisational skills Proficient in the use of Microsoft Excel and familiarity with accounting software is desirable Proactivity and a can-do attitude Fluency in English - both written and spoken Benefits: Flexible work environment. Attractive remuneration package. Opportunity to work with well-connected industry leaders.
Document Specialist I (Dutch / English) - UK Bangor, UK Onsite A leading Technology business is looking to expand the team as they are looking for a Document Specialist I. You would be responsible for reviewing Engineering test files for regulatory compliance and conducting related research. Responsibilities : Maintains an understanding of the certification compilation and research process, including methods for obtaining required information Review’s engineering documentation and verifies required notations Obtains and reviews engineering documentation via relevant systems Maintains a knowledge of specific requirements for each submission and jurisdiction Troubleshoots various issues by utilizing manufacturer documentation and researching previous submissions, as necessary Utilizes a file tracking system (Protrack) and other systems to process QA issue reports Uses the report template to generate a draft certification Finalizes certifications by making changes, merging, printing, stapling and sorting Provides status updates on assignments for the weekly departmental reports Experience : Must be a Dutch and English speaker, preferably native. Bachelor’s degree in English, Law or a closely related discipline 2 years plus equivalent experience may also be considered. Certification, formal training or experience may also be evaluated and considered in lieu of educational requirements. Proficiency with Microsoft Word, Outlook and Excel is required. Must demonstrate a strong attention to detail and proofreading skills. Must have the ability to communicate professionally, both orally and in writing, with internal and external parties. Must have the ability to handle and organize multiple projects and deadlines Must demonstrate a high degree of attention to quality, details, and correctness. Benefits: 25 holidays per year, excluding bank holidays Pension Plan Annual Discretionary Bonus Discretionary Annual Salary Reviews Opportunity to work in a diverse workplace Fresh fruit, tea, coffee and soft drinks Free parking
Document Specialist I (Spanish / English) - UK Bangor, UK Onsite A leading Technology business is looking to expand the team as they are looking for a Document Specialist I. You would be responsible for reviewing Engineering test files for regulatory compliance and conducting related research. Responsibilities : Maintains an understanding of the certification compilation and research process, including methods for obtaining required information Review’s engineering documentation and verifies required notations Obtains and reviews engineering documentation via relevant systems Maintains a knowledge of specific requirements for each submission and jurisdiction Troubleshoots various issues by utilizing manufacturer documentation and researching previous submissions, as necessary Utilizes a file tracking system (Protrack) and other systems to process QA issue reports Uses the report template to generate a draft certification Finalizes certifications by making changes, merging, printing, stapling and sorting Provides status updates on assignments for the weekly departmental reports Experience : Must be a Spanish and English speaker, preferably native. Bachelor’s degree in English, Law or a closely related discipline 2 years plus equivalent experience may also be considered. Certification, formal training or experience may also be evaluated and considered in lieu of educational requirements. Proficiency with Microsoft Word, Outlook and Excel is required. Must demonstrate a strong attention to detail and proofreading skills. Must have the ability to communicate professionally, both orally and in writing, with internal and external parties. Must have the ability to handle and organize multiple projects and deadlines Must demonstrate a high degree of attention to quality, details, and correctness. Benefits: 25 holidays per year, excluding bank holidays Pension Plan Annual Discretionary Bonus Discretionary Annual Salary Reviews Opportunity to work in a diverse workplace Fresh fruit, tea, coffee and soft drinks Free parking
An established iGaming business is looking to hire a Head of Risk, Payment and Fraud. The responsibilities include: Recruiting and managing Payments, KYC, Risk & Fraud agents. Establishing policies and procedures to identify, eliminate, and mitigate potential risks. Systematically evaluating existing policies and procedures to identify weaknesses and improve flows. Providing training, guidance, and quality assurance to agents on how to verify customers and prevent fraud. Continuously monitoring KPIs for individuals and the department. Actively participating in company-wide projects and implementing new solutions for the Risk, Fraud & Payments department. Managing queries from external auditors related to risk, fraud and payments areas. Implementing fraud prevention measures such as fraud detection algorithms and monitoring suspicious activity. Monitoring active bonus campaigns to reduce vulnerabilities and prevent business losses. Assessing and managing risks associated with new payment methods and technologies. Keeping up to date with industry developments and regulatory requirements related to payments, risk, and fraud management. Ensuring the department is operationally aligned with requirements from the regulatory body and laws regarding AML and RG. Preparing monthly reports indicating key performance metrics across all functions Experience and Qualifications Required: Minimum 3 years of leadership experience in risk, fraud, and payments management within online gaming, gambling, or financial sectors. Proven ability to recruit, lead, and manage teams effectively, fostering collaboration and high performance. Strong analytical skills for interpreting complex data and making data-driven decisions. Proficiency with tools like Seon, Payment IQ, Onfido, Jumio, etc. Excellent communication skills, both verbal and written, for conveying complex concepts clearly. Ability to implement policies, and develop procedures and controls to mitigate risks and prevent fraud. Understanding of regulatory requirements and industry best practices in risk management and payment processing. Proactive mindset with strong organizational skills to manage multiple tasks effectively. Detail-oriented with a focus on accuracy and precision. Adaptability and resilience in a fast-paced, evolving industry. Commitment to continuous learning and professional development. An attractive salary is on offer,
Location - Haarlem, Netherlands Full-time - Onsite A leading Technology business is looking to expand its HR team as they are looking for a Human Resources Administrator to join the team You will report to the HR Generalist and assist in the 360 HR process. Responsibilities : Acts as a liaison between cross functional teams to execute routine HR duties, including coordinating meetings, creating offer letters, updating employee records in our HR system, etc. Completes digital filing and organization Manage Health & Safety Assist with recruitment Assists employees with company policy question and provide a point of contact for employee assistance for all benefits administration, inquiries on all leave of absence and related Update organizational charts Capture leave on HR system Managing the time and attendance system Monitors performance evaluations, ensuring timely completion Maintains and updates the internal HR Records System, Ceridian Dayforce. Assist with payroll Arrange learnerships & external training Monitor’s performance evaluations, ensuring timely completion. Assists with maintaining employee data in compliance with GDPR regulations. Education, Experience and Skills: A minimum of 2 years of related experience is required Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook is required. Must have the ability to effectively present information, communicate with and respond to questions from employees and management Must have the ability to communicate and write in Dutch and English. Must have the ability to work independently, as part of a team, and exercise sound judgment. Must demonstrate a high degree of attention to quality, details, and correctness. Benefits : 25 holidays per year, excluding bank holidays Pension Plan Commute travel allowance Annual Discretionary Bonus Monthly health insurance and wellness allowance Quarterly company events and team lunches Weekly Friday Social Hour and more There is an attractive salary available
