Comments & Queries

At Pentasia we are committed to delivering the highest levels of service at all times and are continually looking to improve all aspects of our offering.

We always welcome your feedback so if you have a question or would like to make comment regarding this website or any part of our service in general, please email QA@pentasia.com.

We will endeavour to respond to your emails as soon as we can.

Alternatively, if in the unlikely event that you feel dissatisfied with any aspect of the service you have received or feel that we are not providing an adequate service in a particular area, please download Pentasia's Formal Complaints Procedure.

This document clearly sets out how to register your complaint and the steps we will take order to resolve it.