Connecting People<b>.</b>
Powering business growth.

Connecting People.

We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 14,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!

Our services
Passionate About

How We Can Help.

Solutions Item 1

Recruiting?

Hiring specialists of hard-to-reach candidates? You've come to the right place - we're the world's Leading recruitment consultancy for iGaming employers
Recruitment services
Solutions Item 2

Evolving?

Expanding or scaling up? Our talent services - including Recruitment process outsourcing (RPO) and project-based services - are a game-changer for growth.
Enterprise solutions
Solutions Item 3

Job Seeking?

Looking for a new iob? We've got our next role ready and waiting, and are here to support you! professional growth throughout your career in iGaming
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Opportunities for All<b>.</b>
About us

Opportunities for All.

Pentasia believes in building more diverse, equitable and inclusive workplaces. That starts with our own team, a group of 80+ individuals from a wide range of backgrounds and over 20 nationalities. Together, we use our influence to advocate for greater diversity, equity and inclusivity within our industries. 

New Career Opportunities

Latest Jobs.

Pentasia believes in building more diverse, equitable and inclusive workplaces.

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Hybrid

Regulatory Compliance Manager

Limassol, Europe

Competitive Salary

Regulatory Compliance Manager My client, a leading iGaming company in Limassol, Cyprus, is looking for a Regulatory Compliance Manager to join the team. The selected candidate will be responsible for managing regulatory compliance across multiple jurisdictions (e.g. UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO and other global licenses), ensuring the business operates in line with applicable laws. You will act as the main contact for regulators, support internal teams, and uphold compliance standards. Key Responsibilities Ensure compliance with relevant regulatory requirements Manage regulator relationships, including licences, reporting, and queries Conduct internal audits and compliance reviews Monitor regulatory changes and assess impact Provide guidance to internal teams Maintain accurate, audit-ready documentation Requirements 3+ years’ experience in compliance, ideally in a regulated industry Strong understanding of multi-jurisdictional regulations Good communication and organisational skills Ability to manage multiple priorities independently High attention to detail and integrity What’s on Offer Competitive salary and benefits Supportive work environment Opportunities for career growth
Apply now

Hybrid

Customer Support Representative (Turkish Speaking)

Mosta, Europe, Malta

€23,500

Customer Support Representative (Turkish Speaking) Salary: €23,500   About the Role We’re looking for a Customer Support Representative to deliver exceptional service and support to our customers across multiple channels. You’ll play a key role in ensuring a smooth customer experience while resolving queries efficiently and professionally.   Key Responsibilities Handle customer enquiries and complaints via email, phone, and live chat within agreed SLAs Investigate and resolve issues by gathering and assessing relevant information Take ownership of customer queries using internal systems and tools Report, track, and follow up on technical issues raised by clients Maintain accurate records of all customer interactions and transactions Stay up to date with company policies, procedures, and regulatory requirements Proactively suggest improvements to enhance customer service efficiency Support translation tasks where required Carry out customer verification and KYC checks in line with guidelines Collaborate with internal teams to resolve customer issues Promote products and services to existing customers where appropriate Work on a shift basis, including weekends and public holidays, to support customer needs Assist with any additional tasks as required   Requirements Fluent or native-level Turkish and English (both written and spoken) Previous experience in a customer-facing or online support role Strong passion for delivering excellent customer service Problem-solving mindset with the ability to think on your feet Ability to multitask and prioritise effectively Good computer literacy skills Flexible and adaptable to shift work
Apply now

Remote

B2B Account Manager - iGaming - Remote in NJ/PA/NYC

Remote, North America

$100,000 to $120,000 + Commission + Benefits

A fast-growing global iGaming supplier is seeking an Account Manager to support and grow operator relationships across the US and Canadian regulated online casino markets. This is an excellent opportunity for an early-career professional with 1–2 years of experience in an iGaming B2B account manager role to develop commercially within a high-growth, international business. The role focuses on supporting day-to-day account management activities, assisting with game launches and promotions, analysing performance data, and helping to build long-term operator partnerships. You will work closely with senior account managers and cross-functional internal teams to ensure strong commercial outcomes and excellent partner experience. Key Responsibilities: Support the management of operator accounts across the US and Canada under guidance from senior team members. Assist with account planning, performance tracking, and preparation of regular business reviews. Support game launches, ensuring correct game packages, positioning, and go-live execution. Help drive product adoption and visibility through promotional and marketing initiatives. Analyse KPIs, game performance, and market data to identify trends and opportunities. Coordinate onboarding activities for new operators and support ongoing account needs. Maintain accurate account documentation, reports, and internal updates. Collaborate with Product, Marketing, and Commercial teams to deliver against partner requirements. Monitor competitor activity and share insights with the wider commercial team. Support senior colleagues at industry events, conferences, and partner meetings as required.   Requirements: 1–2 years of experience in iGaming and account management. Strong interest in the regulated online casino and slots market. Highly organised with strong attention to detail and time management skills. Analytical mindset with the ability to interpret data and performance metrics. Strong written and verbal communication skills. Comfortable working with multiple stakeholders in a fast-paced environment. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Bachelor’s degree in Business, Marketing, Finance, or a related discipline (advantageous but not essential). Willingness to travel regularly for partner meetings and industry events.
Apply now
Testimonials

Our Success Stories.

Testimonials 1

A true partnership, Pentasia provided us with a detailed global talent map, recommended leading candidates and managed process expertly

Senior Vice President
US Tech Brand
Testimonials 2

A pleasure to deal with... I would definitely recommend Pentasia

Louise
Content manager
Testimonials 3

Kerry is the best recruitment agent in the business and wherever I have gone I have always tried to take her there, too! That won't change!

Alea
General counsel
Resources & Case Studies

Career Guides.

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Guide1

Responsible Gaming in Brazil: Your Talent Acquisition Advantage

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
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Guide2

Building an Inclusive Future in iGaming: Supporting Women Beyond IWD

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
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Guide3

Stand Out in Brazil's Gaming Boom:How to Land Your Dream Job

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
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Resources & Case Studies

Talent Insights.

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Fractional compliance: the pragmatic response to rising regulatory risk

Fractional compliance: the pragmatic response to rising regulatory risk

Regulatory complexity is a daily reality for most of the iGaming world, but as rules change and new markets open, it’s easy for compliance concerns to bottleneck. In this environment, new research shows that firms are increasingly turning to fractional hiring to target the problem directly. 
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SOFTSWISS and Pentasia Unveil 2026 iGaming Talent Trends Report to Drive Efficient Hiring

SOFTSWISS and Pentasia Unveil 2026 iGaming Talent Trends Report to Drive Efficient Hiring

SOFTSWISS in partnership with Pentasia, a leading iGaming recruitment consultancy, presents the 2026 iGaming Talent Trends Report, an in-depth industry study analysing the current state of the iGaming talent market and its development trajectory.
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Leadership pay as a strategic lever: why C‑suite compensation is climbing

Leadership pay as a strategic lever: why C‑suite compensation is climbing

Evidence shows that salaries at senior levels in iGaming businesses continue to rise, despite their outsize costs. So with C-suite talent in such high demand, what are firms doing to stand out from the crowd? 
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