We're a global people business - the leading recruitment consultancy in iGaming, having placed over 14,000 candidates in casino and sports betting jobs worldwide.
We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 14,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
Hiring specialists of hard-to-reach candidates? You've come to the right place - we're the world's Leading recruitment consultancy for iGaming employers
Expanding or scaling up? Our talent services - including Recruitment process outsourcing (RPO) and project-based services - are a game-changer for growth.
Pentasia believes in building more diverse, equitable and inclusive workplaces. That starts with our own team, a group of 80+ individuals from a wide range of backgrounds and over 20 nationalities. Together, we use our influence to advocate for greater diversity, equity and inclusivity within our industries.
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Pentasia believes in building more diverse, equitable and inclusive workplaces.
Business Development Manager – North America
iGaming Testing, Certification & Regulatory Compliance
Location: Fully Remote (USA)
A leading iGaming testing, certification and compliance provider is hiring a Business Development Manager to grow its North American footprint.
This role is focused on selling regulatory-driven services to licensed iGaming operators and suppliers across US-regulated markets. The company supports market entry, certification, security assessments and ongoing compliance obligations for online casino and sportsbook platforms.
The Role:
You will own new business development across the US, selling mandatory and recurring compliance services, including:
Game certification (RNG, RTP, fairness testing)
Platform and system testing (RGS, PAM, integrations)
Cybersecurity services (penetration testing, vulnerability assessments, ISMS audits)
Jurisdiction-specific regulatory audits and ongoing compliance support
This is a full-cycle B2B sales role, working closely with compliance, technical, and security stakeholders at operators, studios and platform providers.
Key Responsibilities:
Identify and win new operator and supplier clients in regulated US iGaming markets
Manage the full sales cycle from prospecting through to signed engagement
Expand existing accounts through new jurisdictions, new game launches and re-certification work
Work closely with internal testing and audit teams to scope and price engagements accurately
Maintain a strong sales pipeline and provide clear commercial forecasting
Represent the business at relevant US iGaming events and industry forums
Requirements:
5+ years’ experience in iGaming, online casino or sportsbook B2B sales
Proven success selling into regulated markets
Comfortable selling technical or compliance-led services rather than pure SaaS
Strong understanding of how certification, audits and regulatory deadlines impact operators
Existing relationships with operators, studios, platforms or compliance teams highly desirable
Why Apply?
Selling non-optional, regulation-driven services
Strong recurring and expansion revenue potential
Fully remote role with high autonomy
Clear differentiation from generic iGaming sales roles
Job Title: Swedish Customer Service Representative
Location: Malta
Job Type: Full-time and Hybrid
We are seeking a passionate and dedicated Customer Service Representative - Swedish Speaking to join our diverse team. The ideal candidate will provide exceptional and tailored customer service to our Norwegian-speaking clientele, ensuring a seamless and enjoyable experience for all users.
Requirements:
Fluency or native proficiency in Swedish with a fluent level of English, both spoken and written.
Comfortable working on a flexible shift basis.
Previous experience in customer-oriented roles, with a talent for understanding customer needs and delivering optimal solutions (plus-point, but not compulsory!)
Exceptional listening skills, an empathetic approach, and a dedication to delivering outstanding service to our players.
Strong organizational skills, punctuality, and the ability to find accurate information promptly.
Detail-oriented and capable of maintaining a positive attitude even in stressful situations.
Openness to constructive feedback and a collaborative team player with the ability to work independently.
As a Customer Service Agent, you will be the primary point of contact for our players, assisting them via live chat, email, and phone calls to ensure an excellent gaming experience.
Responsibilities:
Provide players with timely, personal, and professional solutions that exceed their expectations.
Offer support and assistance to players facing difficulties.
Educate customers about our products, site features, policies, and promotions.
Update customer accounts with relevant information as required.
Collaborate with our Fraud and Payments team to address customer queries.
Employee Benefits & Offer:
€25,000 Gross Salary
Private life and health insurance.
Health benefits
Paid training, no experience required.
Company events
A fast-growing start-up operating in the regulated Online Gaming sector is hiring a Finance Manager.
They are seeking a Finance & Accounting Manager to take ownership of all financial operations within our Manila office. This is a hands-on role suited to someone who can set up and manage Real Time Reporting, reconciliation, accounting, payroll, tax, and banking processes for a fast growing high volume / low transaction value, online business. The role reports to the Group CFO.
Key Responsibilities
Financial Control & Reporting
Own the end-to-end financial reporting process, including:
Daily, Monthly, quarterly, and annual close
Management accounts
Board reporting packs
Daily Transaction Reconciliation
Real Time KPI Monitoring and Reporting
Ensure accuracy and integrity of financial data across all products.
Maintain strong general ledger control and reconciliation processes.
Provide the Group CFO with input into consolidated reporting at group-level including company specific insights.
Casino & iGaming Finance Operations
Oversee daily financial operations of the online business, including:
Player wallet accounting and segregation
Payment reconciliations (PSPs, gateways, wallets)
Deposit and withdrawal tracking
Bonus cost accounting and liability tracking
Affiliate and revenue share calculations
Ensure timely and accurate reconciliation of high-volume low value transactions.
Monitor gaming KPIs including GGR, NGR, and margin performance.
Regulatory & Compliance
Ensure adherence to PAGCOR financial and reporting requirements.
Support audits, regulatory filings, and compliance reporting.
Work closely with Compliance and Legal teams on AML/KYC- financial controls.
Maintain documentation and audit trails in line with regulatory expectations.
Process Improvement & Systems
Build and enhance scalable finance processes and controls.
Support implementation and optimization of ERP/accounting systems.
Drive automation across reconciliations, reporting, and workflows.
Improve reporting speed, accuracy, and transparency.
FP&A Support
Partner with the Group CFO on budgeting and forecasting cycles.
Own the entire Budget & Forecast process for this location
Support analysis on:
Marketing spend and ROI
Bonus efficiency
Cost control and margin improvement
Responsible for Departmental and other Cost Reporting
Ensure Financial Control is in place and managed effectively
Deliver actionable financial insights to support commercial decisions.
Team Leadership
Lead and develop the local finance team.
Establish clear processes, responsibilities, and performance standards.
Foster a culture of accountability, precision, and continuous improvement.
Process Improvement & Systems
Oversee payroll processing in compliance with Philippine regulations
Provide Statutory Accounting, tax filings and regulatory compliance
Manage banking relationships and cash flow
Prepare financial reports and summaries as required
Coordinate with external accountants and auditors
Responsible for Departmental and other Cost Reporting
Ensure Financial Control is in place and managed effectively
Requirements
An Online experienced individual with strong knowledge of KPI reporting and high volume reconciliation requirements
Experience in accounting or finance generalist role
Experience handling payroll and tax compliance
Start-up or small company experience preferred
Strong attention to detail and organisational skills
Able to work independently
Key Attributes
Self-starter with strong ownership mentality
Hands-on and practical
Reliable and detail-focused
Able to build structure in a growing company
Required Experience
8–12 years of finance experience, with at least 3–5 years in a senior finance leadership role.
Strong background in iGaming industry
Solid technical accounting knowledge
Experience managing month-end close and financial reporting in complex environments.
Strong experience with reconciliations and high-volume transaction flows.
Happy to work in a hands on capacity as the business scales the operation locally
Preferred Qualifications
Experience working within a regulated gaming environment
Prior experience supporting a business launch or high-growth scale-up.
Familiarity with gaming metrics (GGR, NGR, RTP, bonus models etc).
Experience with ERP systems and finance automation tools.
Professional qualification (CPA, ACCA, ACA, or equivalent).
Complex equations and statistical models might not sound to most people like the most entertaining thing in the world, but without it, iGaming content would be a hell of a lot more boring.
No one wants to play a game where you always win or always lose, or where the potential gameplay options are boring and one note.
If you’re going to avoid that, you need experts in mathematics.
Many operators would, if they’re honest, rather do without gambling affiliates. There are clear risks to outsourcing marketing and the lack of direct control over the messaging for your company can be disconcerting.
It’s never been more challenging to be an online gambling operator than in 2026. Whether you are expanding into the shrinking number of high-potential new markets globally or attempting to carve out a market-share in one of the many established regulated environments, competition is fierce.