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Customer Service Agent (Finnish Speaking) Location: Malta |  Hybrid Salary: €25,000 – €30,000   About the Role We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.   Responsibilities Support customers in Finnish and English via chat, email, and phone Assist with account queries, verification, deposits, withdrawals, and promotions Review KYC documents and perform security checks Resolve customer issues professionally and efficiently Collaborate with teams such as Risk, Fraud, and Responsible Gaming Maintain accurate records in line with internal and legal requirements Support translation and localisation tasks when needed Contribute to a positive and collaborative team environment   What We’re Looking For Fluent Finnish and English, written and spoken Strong communication and customer service skills Comfortable working shifts, including future night shifts Flexible and motivated to grow within a scaling company Responsible, accurate, and detail-oriented Previous customer support experience is a plus Interest in online gaming or sports betting is an advantage   What’s Offered Hybrid working model Lunch allowance for office days Full reimbursement of office parking costs Growth and development opportunities within a fast-growing company

Senior Customer Support Specialist (Finnish Speaking)   Form part of a fast-growing international iGaming business Step into a senior, leadership-track CS role with real impact   Location: Malta (St. Julian’s) - Relocation Provided. Workplace: Hybrid Salary: Up to €30k + Bonus   Your Role: Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements Support fraud detection and account monitoring through detailed customer and transaction reviews Act as a senior presence within the team, stepping in during peak periods or critical situations Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience Take ownership of specific markets, features, or workflows, becoming a go-to person within the team   What You Bring: 2+ years of experience in online customer support within iGaming or a similar fast-paced environment Strong understanding of KYC, payments, and customer risk/fraud fundamentals High emotional intelligence with a natural leadership mindset Data-driven approach with awareness of how performance impacts wider business outcomes Fluent English and Finnish Ability to multitask, prioritise, and perform under pressure Comfortable working shifts, including potential night shifts Interest in sports and/or casino products is a plus Curiosity around tools and technology (including AI) to improve efficiency   What’s in It for You? Salary up to €30K + Bonus Quarterly team events and weekly company socials Hybrid work setup with home-office allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage

Our client is looking for  a Programmatic and Marketing Tech Manager. The Programmatic and Marketing Tech Manager is responsible for the set-up, management, optimization and analyzing performance campaigns in specific regions. Campaign Optimization & Innovation: Lead the ongoing optimization of media campaigns, utilizing data-driven insights to refine strategies and identify new growth opportunities. Actively test and innovate to ensure sustained campaign performance across digital channels. Cross-Functional Collaboration: Collaborate closely with internal teams (Affiliates, Design and Content) to ensure the integration of marketing efforts. Leverage cross-departmental insights to achieve optimal campaign performance. Data-Driven Performance Analysis: Oversee the setup, tracking, and detailed performance analysis of all campaigns using Adservers and other tools. Continuously monitor KPIs, analyzing results against set targets, and providing actionable recommendations to senior management. The role is based on site in \Malta so if this sounds like you then please get in touch.