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Account Manager – Mandarin Speaker - Remote (Europe) | Casino Games Provider Location: Europe – Remote The Company: This leading iGaming B2B provider has expanded its presence across Asia and is now looking for a Mandarin Speaking Account Manager to join their team. The Role: The company is seeking a motivated and client-focused Account Manager to maintain and grow relationships with key clients across Asia. In this role, you’ll be responsible for managing a portfolio of casino operator accounts, ensuring smooth delivery of solutions, and identifying opportunities to enhance client satisfaction. You will collaborate with internal teams to drive account success and develop strategic plans to meet clients' needs. About You: You should have prior experience within the iGaming industry. Fluent Mandarin & English is essential. Strong communication and relationship-building skills are key to your success in this role. You’ll thrive in a flexible work environment, with the potential for occasional travel. An understanding of the Asian iGaming market and a strong network within the sector will be crucial for driving success. This is a fantastic opportunity for someone looking to grow their career in a dynamic, innovative company with a global reach. Does this sound like you or someone you know?

Head of Fraud & Risk Location: Gibraltar Department: Compliance – Fraud, Risk & Payments My client, an iGaming company on Malta is looking for an experienced Head of Fraud & Risk to lead its Fraud, Risk & Payments function across the UK and Ireland, based in Gibraltar. The role will focus on reviewing and strengthening existing fraud prevention strategies, payment controls and chargeback processes, with the ultimate goal of reducing financial losses while maintaining a smooth experience for genuine players. Key Responsibilities: Review existing systems, processes and third-party providers, identifying gaps and opportunities to improve efficiency and reduce risk. Develop and implement strategies to prevent fraud, bonus abuse, stolen-card activity and organised fraud. Strengthen payment processes, chargeback management, risk assessments and fraud monitoring. Work closely with Trading and Risk to identify vulnerabilities in products, betting changes, odds and payout processes. Lead and develop the Fraud, Risk & Payments team, establishing clear processes, KPIs and reporting structures. Collaborate with AML, Safer Gambling and Compliance teams to manage overlapping risks. Monitor fraud trends and use data to improve controls and reduce losses. Ideal Candidate: Experienced Fraud & Risk leader, or a Senior Fraud/Risk Manager ready to step into a Head of Department position. Ideally from the iGaming industry, although banking, financial services and financial crime backgrounds will also be considered. Strong experience in fraud prevention, payments, chargebacks and risk management. Experience reviewing existing processes, identifying weaknesses and implementing improvements. Strong analytical skills with the ability to use data to identify fraud patterns and assess risk exposure. Familiarity with UKGC regulations, particularly the License Conditions and Codes of Practice (LCCP). Strong leadership and stakeholder management skills, balancing commercial requirements with risk and customer experience. Benefits: Opportunity to join a growing company during the establishment and growth of its Gibraltar office. Additional annual leave based on length of service. Quarterly team socials and an expanding benefits package.

Role purpose The Head of Media Buy leads the company's media buying function, with a particular emphasis on black-hat media buying tactics. Working alongside an established in-house design team and automation capability, the role brings a proactive, hands-on approach to acquiring traffic: continuously developing new strategies to buy advertising and drive direct conversion for the company's brands. The Head of Media Buy is accountable for black-hat strategy, for the acquisition landing pages that convert paid traffic, for tracking, and for transparent reporting of spend and return on investment. Key responsibilities Black-hat media buy strategy • Lead the Media Buy team and set its strategic focus on black-hat media buying, through both in-house setups and external sources. • Develop and execute black-hat strategies for campaign delivery, covering both seasonal and evergreen activity, and renew them continuously. • Manage campaigns directly, setting the standard for the team in campaign build, optimisation and scaling. • Build and maintain the technical and account infrastructure on which black-hat buying depends, ensuring resilience when platforms or networks change their policies. • Document tactics and processes in playbooks, so that performance does not depend on any single individual. Platforms and campaigns • Major platforms: Meta, Google and YouTube, Bing, TikTok and X, plus Telegram, WhatsApp, ChatGPT, Reddit. • Additional traffic types: native, push, pop and programmatic, direct buys with sports and odds publishers, and display campaigns in Bannerflow. • New sources and markets: competitor and market research to find new sources, a channel mix tailored to each market including DACH, Brazil and Turkey, and scale, pause or discontinue decisions on the data. Acquisition landing pages • Own the media buy landing pages for Acquisition. Design and development are delivered by in-house designers and developers; the Head of Media Buy ensures the pages remain current. • Partner with the Head of SEO to ensure sufficient landing page coverage for the traffic being purchased. • Provide input for landing page tests, and apply the findings to improve conversion. Tracking, targets and reporting • Work with Netrefer on tracking, ensuring every campaign is measured from click through to registration, FTD and NGR. • Be accountable for the agreed targets: FTDs, NGR, cost per FTD and cost per registration. • Provide reporting on request at any time, with full transparency on where budget is spent and the return it delivers. • Produce regular dashboards and weekly performance reports across all campaigns. Budget and financial control • Own the media buy budget, agreeing the split across channels with the Head of Acquisition and monitoring pacing and spend daily. • Approve spend only against agreed budgets, maintaining a clear audit trail for every top-up, payment and spend movement. • Reconcile spend against platform and network records and invoices, and escalate any variance immediately. • Maintain documented records of access to ad accounts and payment methods. Cross-functional collaboration • Work closely with the Head of Social Media, who owns communications strategy and white-hat media buying with a separate budget, so that both functions operate in alignment. • Work directly with the AI Creative Lead on all campaign creatives, including briefs, variants and performance feedback. Team leadership • Lead the Media Buy team, setting priorities, reviewing work regularly and providing coaching. • Maintain availability and responsiveness during core working hours, and set the same expectation for the team. Requirements • Based in Malta, with the right to work in Malta. No relocation package is offered. • Minimum five years' experience in performance media buying, including a proven record in black-hat or non-standard media buying in iGaming or other restricted verticals, supported by demonstrable results. • Hands-on proficiency across multiple traffic types and platforms, such as Meta, YouTube, Telegram, native, push and programmatic. • Strong knowledge of tracking and attribution, including postbacks, UTMs and server-side tracking. • Experience leading a media buying team and managing significant monthly advertising budgets with clear controls. • Strong financial discipline, with spend documented, reconciled and explained proactively. • A proactive, accountable approach, with prompt responsiveness and open collaboration with colleagues. • Advantageous: media buying experience in the DACH region, Brazil and Turkey, although not limited to these markets; iGaming experience across several markets; and experience hiring and developing media buyers. If this sounds like you and your next step in your career Apply Now!