We're a global people business - the leading recruitment consultancy in iGaming, having placed over 14,000 candidates in casino and sports betting jobs worldwide.
We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 14,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
Hiring specialists of hard-to-reach candidates? You've come to the right place - we're the world's Leading recruitment consultancy for iGaming employers
Expanding or scaling up? Our talent services - including Recruitment process outsourcing (RPO) and project-based services - are a game-changer for growth.
Pentasia believes in building more diverse, equitable and inclusive workplaces. That starts with our own team, a group of 80+ individuals from a wide range of backgrounds and over 20 nationalities. Together, we use our influence to advocate for greater diversity, equity and inclusivity within our industries.
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Pentasia believes in building more diverse, equitable and inclusive workplaces.
A well established iGaming company is looking to hire an experienced Regulatory Compliance professional.
This role can be worked remotely with quarterly trips to Limassol.
As Senior Regulatory Compliance Manager you will be responsible for overseeing and managing regulatory compliance matters across one or more licensed jurisdictions. As an ideal candidate you are a proactive self-starter capable of working with minimal supervision and taking ownership of assigned licences and regulatory relationships. This role includes ensuring adherence to applicable gambling regulations, conducting internal audits, preparing reports for regulators, and supporting operational teams.
Responsibilities include:
Lead regulatory compliance efforts for assigned jurisdictions (e.g., UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO, LOTBA, Brazil, Peru, etc.)
Ensure the company’s policies, procedures, and systems comply with local regulatory requirements
Manage communication with regulatory authorities, including licence applications, renewals, notifications, and complaints
Oversee periodic and ad-hoc reporting to regulators
Conduct and document internal audits and compliance reviews
Provide compliance guidance to internal departments (Marketing, Payments, Product, Operations, etc.)
Monitor new and updated regulations, identifying potential impacts and required changes
Coordinate with external advisors or consultants where necessary
Maintain internal documentation and evidence for audit readiness
Serve as the final editor and approver for high-level customer complaints and regulatory complaint submissions
Requirements
Minimum 3–5 years of experience in a regulatory compliance role within the online gambling industry
Ideally a bachelor's degree in a business-related field such as law, finance, risk management, or a similar discipline
Strong understanding of regulatory frameworks across multiple jurisdictions
Excellent communication skills - strong presenting and report writing skills. Ability to exercise initiative, discretion, and judgement.
Ability to work independently and manage multiple priorities
Experience dealing directly with regulators is a strong advantage
High-level of attention to detail, strong organisational and analytical skills
High ethical standards, methodical and diligent whilst keeping in mind the values and objectives of the organisation
The company offers
Excellent work environment
Attractive salary package
Monetary vouchers on Birthdays and other special occasions
Options to enrol in Company's medical insurance plan
Possibilities to enrol in Company's pension plan
Exciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activities
Casual dress code
A chance to advance professionally inside one of the world's largest iGaming organisations
Customer Service Agent (Swedish, Dutch, Finnish, Norwegian Speaking) – Malta
We’re looking for a friendly and proactive Swedish, Dutch, Finnish, Norwegian speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.
Location: Malta (Hybrid)
Salary: €26,000 per year + bonus
What We’re Looking For
Fluent Swedish, or Dutch, or Finnish, or Norwegian (spoken and written)
Strong multitasking and problem-solving skills
Comfortable working shifts, including some nights
Interest in using AI tools to boost efficiency
Customer service experience is a plus
Your Daily Tasks
Assist customers via phone, chat, and email
Handle complex cases independently
Approve withdrawals and process KYC documents
Perform security checks
Support with additional tasks when needed
What We Offer
Hybrid work setup
Home office setup bonus
Remote work from abroad policy
Private health insurance and wellbeing allowance
Job Title: Executive Assistant / Project Manager (iGaming)
Location: Manila
Reports to: CEO
Overview
We are seeking a highly organised and proactive Executive Assistant / Project Manager to support senior leadership in a fast-paced iGaming environment. This hybrid role combines high-level administrative support with hands-on project management, ensuring strategic initiatives are executed efficiently across multiple departments.
The ideal candidate thrives in dynamic, high-growth settings and has a strong understanding of the iGaming industry, including regulatory considerations, product launches, and cross-functional coordination.
Key Responsibilities
Executive Support
Provide high-level administrative support to senior executives (calendar management, travel, inbox prioritization)
Act as a gatekeeper and liaison between executives and internal/external stakeholders
Prepare reports, presentations, and briefing materials
Manage confidential information with discretion
Project Management
Plan, coordinate, and track key business projects (e.g., product launches, market entries, compliance initiatives)
Define project scope, timelines, and deliverables
Monitor progress and proactively identify risks or bottlenecks
Ensure alignment across departments (Product, Marketing, Compliance, Tech, Operations)
Operations & Coordination
Facilitate cross-functional communication and follow-ups
Organize leadership meetings, agendas, and action tracking
Implement and improve internal processes and workflows
Support strategic planning and execution
iGaming-Specific Responsibilities
Assist with regulatory and licensing processes across jurisdictions
Coordinate with compliance and legal teams
Support game launch timelines and partner integrations
Track market trends, competitor activity, and operational KPIs
Requirements
Experience
3–6+ years in an Executive Assistant, Project Manager, or hybrid role
Experience in iGaming, online gaming, betting, or a related digital industry preferred
Proven track record managing multiple projects simultaneously
Skills
Strong organisational and multitasking abilities
Excellent written and verbal communication
High attention to detail and problem-solving mindset
Proficiency in project management tools (e.g., Asana, Jira, Trello, Monday.com)
Advanced Microsoft Office / Google Workspace skills
Knowledge
Understanding of iGaming operations, compliance, and product lifecycle
Familiarity with international markets and regulatory environments is a plus
Personal Attributes
Highly proactive and self-motivated
Able to work under pressure and meet tight deadlines
Strong interpersonal skills and stakeholder management
Discreet and trustworthy with sensitive information
Adaptable in a rapidly changing environment
Nice to Have
PMP, Prince2, or similar certification
Experience working in a start-up or scale-up environment
Multilingual skills
On Offer
Competitive salary and performance bonuses
Superb office location
Opportunity to work in a fast-growing global iGaming company
Exposure to senior leadership and strategic decision-making
Complex equations and statistical models might not sound to most people like the most entertaining thing in the world, but without it, iGaming content would be a hell of a lot more boring.
No one wants to play a game where you always win or always lose, or where the potential gameplay options are boring and one note.
If you’re going to avoid that, you need experts in mathematics.
Many operators would, if they’re honest, rather do without gambling affiliates. There are clear risks to outsourcing marketing and the lack of direct control over the messaging for your company can be disconcerting.
It’s never been more challenging to be an online gambling operator than in 2026. Whether you are expanding into the shrinking number of high-potential new markets globally or attempting to carve out a market-share in one of the many established regulated environments, competition is fierce.