Blogs.

As revealed in the iGB Pentasia Salary Survey 2024, fully remote roles are becoming less common outside of tech and data functions, with hybrid work now the standard for most departments.

The iGaming industry’s fast-paced evolution is creating critical challenges in retaining talent and ensuring leadership continuity. As highlighted in the iGB Pentasia Salary Survey 2024, companies are grappling with high employee turnover and difficulties in succession planning, which threaten stability and long-term growth.

Diversity, Equity, and Inclusion (DEI) are essential components of any forward-thinking organisation, especially in the maturing iGaming sector. However, there’s a common misconception that DEI can be achieved simply by recruiting talent from underrepresented groups.

Operations roles in iGaming might not always make the headlines, but their impact on both the player experience and the bottom line is undeniable. Whether it's a live dealer ensuring smooth gameplay, a customer experience agent resolving issues, or a moderator managing live chat, these positions are integral to an exemplary customer experience.

Hiring top-tier commercial talent in iGaming can be challenging. As the global industry continues to evolve, so does the demand for experienced, well-connected commercial professionals who can help drive revenue, expand market share, and build strategic partnerships. In the last year alone, salaries for mid-senior level commercial candidates have surged, with increases on average from £75,000 to £100,000 reflecting just how hot the market is. 

In the iGaming sector, the demand for marketing professionals who not only understand the basic tenets of marketing but who also possess a deep knowledge of the industry, cannot be overstated.