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VP of Fraud & Payments Location: Remote (North America or Europe - must align with North American hours) Compensation: Competitive base salary + performance-based bonus We are partnering with a fast-growing, high-volume online gaming operator to appoint a VP of Fraud & Payments. This is a critical leadership role responsible for building, scaling, and optimizing the company’s fraud prevention and payments ecosystem across multiple products. This is a hands-on, high-impact position for a proven leader who thrives in fast-paced environments and can transform fraud and payments into a strategic advantage, not just a cost center. The Role As VP of Fraud & Payments, you will lead the function end to end, overseeing fraud strategy, payment optimization, tools, and team management. You will build scalable systems that reduce fraud losses, increase payment approval rates, and enhance the customer experience. Key Responsibilities Own and lead the full fraud detection, investigation, and prevention strategy across the customer lifecycle, including registration, deposits, gameplay, redemptions, promotions, and KYC Build, implement, and continuously optimize risk rules to detect and mitigate fraud patterns such as bonus abuse, multi-accounting, synthetic identity, and payment fraud Drive payment performance by managing authorization rates, chargebacks, and dispute processes while optimizing relationships with payment processors and card networks Lead decline analysis, BIN-level performance optimization, 3DS strategy, and chargeback representment programs Own the KYC and identity verification framework, including thresholds, escalation workflows, and manual review processes Evaluate, implement, and optimize fraud, identity, and payments tooling to ensure a scalable and proactive risk infrastructure Build and lead a high-performing fraud and payments team, establishing KPIs, SOPs, and performance standards Partner cross-functionally with Product, Engineering, Data, Compliance, and CX to reduce fraud, improve user experience, and support growth Develop reporting and dashboards to track fraud loss, payment performance, and operational efficiency, and provide regular executive-level insights Ideal Candidate Requirements 7+ years of experience in fraud, payments, or risk within iGaming, online casino, sports betting, DFS, or similar high-volume digital environments Proven track record of building or scaling fraud and payments functions from the ground up Deep expertise in chargebacks, payment processing, card network rules, and fraud prevention strategies Experience with KYC, identity verification systems, and fraud detection tools Strong analytical and data-driven mindset with a hands-on leadership approach Why Join The Team Competitive base salary + bonus structure Fully remote flexibility (North America or Europe-based) Opportunity to build and lead a critical function from the ground up High-visibility role with direct impact on revenue, risk, and growth

I am searching for a Portuguese Content Manager to join a dynamic project in a well established I-Gaming operator. I am looking for someone who is native Portuguese and loves the I-Gaming sector and is ideally already based in Malta. You will understand all aspects of content management from creation through to the technical content management skills around CMS systems and an understanding of CVM. You will also understand how to test content pieces through A/B testing. This is a management role with one direct report from the start and the potential to grow further. If you have an understanding of the Portuguese customer base and knowledge of Casino and Poker verticals are fluent in Portuguese and live in Malta then please get in touch.

Title - Accounts Executive Location - Malta Hybrid A well-established iGaming company on Malta is looking for a enthusiastic Accounts Executive to join the team and report to the Head of Finance.   The selected professional will - Maintain accurate and up-to-date accounting records, Handle invoice processing and execute payments Perform reconciliations for bank accounts, payment providers Assist with month-end close Support the preparation of financial reports Assistance with audits   Qualifications & Skills Degree or diploma in Accounting, Finance, or a related field Interest in iGaming and fintech/payment solutions Advanced proficiency in Microsoft Excel What's in it for you ? Attractive salary, health insurance, wellness benefits and more

Customer Service Agent (Finnish Speaking) Location: Malta | Hybrid Salary: €25,000 – €30,000   About the Role We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.   Responsibilities Support customers in Finnish and English via chat, email, and phone Assist with account queries, verification, deposits, withdrawals, and promotions Review KYC documents and perform security checks Resolve customer issues professionally and efficiently Collaborate with teams such as Risk, Fraud, and Responsible Gaming Maintain accurate records in line with internal and legal requirements Support translation and localisation tasks when needed Contribute to a positive and collaborative team environment   What We’re Looking For Fluent Finnish and English, written and spoken Strong communication and customer service skills Comfortable working shifts, including future night shifts Flexible and motivated to grow within a scaling company Responsible, accurate, and detail-oriented Previous customer support experience is a plus Interest in online gaming or sports betting is an advantage   What’s Offered Hybrid working model Paid onboarding and training in Belgium (flights and accommodation included) Lunch allowance for office days Full reimbursement of office parking costs Growth and development opportunities within a fast-growing company International and supportive work environment

Our client is a leading UK based I-Gaming operator operating in key markets including the UK, Canada, Spain, Brazil, and Mexico.  They are a dynamic fast growing well known brand looking for a Director of social media to lead their global social media function across both paid and organic social.  This is a senior, hands-on leadership role responsible for defining and executing a holistic social media strategy, driving measurable revenue impact, and ensuring strong integration across performance marketing, brand, and creative functions. The role will address current structural and strategic gaps by introducing clear leadership, improving cross-channel alignment, and elevating the overall effectiveness of social media as a brand and growth driver. You will oversee both Paid and Organic Social teams, with a particular focus on performance-led paid social, while ensuring a cohesive full-funnel approach across all social activity. You will Define and own the global social media strategy and roadmap across Paid and Organic Social Drive full-funnel integration across acquisition, branding, and retention from a strategic, messaging and creative POV. Establish best-in-class creative and messaging frameworks, including a robust, global full funnel creative strategy and structured A/B testing creative and messaging framework  - across both paid and organic social Identify growth opportunities across existing and emerging social platforms A key part of this role is team leadership and development so this must be a an important part of your current role. If this sounds like you and you are based in London and able to go to a central London office 3 days a week then please get in touch    

Frontend Engineer (React / Next.js) Location: Malta About the Role An established international digital business is looking for a motivated Frontend Engineer to help shape a brand-new web platform using modern technologies. This is an opportunity to work on a fresh product environment with minimal legacy constraints, contributing directly to technical decisions and frontend architecture. You will collaborate closely with experienced backend developers and product stakeholders to deliver scalable, high-performance user experiences built with React, Next.js, and TypeScript. Main Responsibilities Build and maintain modern, responsive web applications using React and Next.js. Participate in the full frontend development lifecycle, including implementation, testing, optimization, and deployment. Work alongside backend engineers to design and integrate efficient API structures. Ensure maintainable, reusable, and strongly typed code through TypeScript best practices. Contribute to frontend architecture decisions and improve overall application performance and usability. Develop responsive interfaces using modern CSS methodologies and component-based design principles. Candidate Profile Around 1–3 years of commercial experience in frontend development. Strong practical knowledge of React in production environments. Hands-on experience with Next.js features such as server-side rendering and incremental static generation. Good understanding of TypeScript and modern frontend engineering standards. Experience building responsive interfaces with Tailwind CSS or similar styling frameworks. Solid grasp of Git workflows, REST APIs, and frontend performance optimization techniques. Comfortable working independently within a collaborative engineering team. Portfolio projects or GitHub examples are considered a strong advantage. Eligibility: Applicants must currently live in Malta and hold valid authorization to work there. Candidates should be EU/Maltese citizens or possess Malta Permanent Residency. Sponsorship is not available for this role.

Pentasia are supporting an iGaming Operator in their search for a Country Director - Cyprus. In this role, you will lead the company’s online betting operations by driving acquisition, retention, CRM, promotions and overall digital strategy to grow revenue, improve customer experience, manage performance against KPIs and budgets, coordinate internal teams and external partners, ensure regulatory compliance, and lead the local team. Key Responsibilities Manage and oversee the company’s online operations Develop and implement business and marketing strategies Lead acquisition and retention activities Plan and execute promotional campaigns and bonus offers Monitor business performance, KPIs, and budgets Analyse market trends, competition, and industry developments Coordinate with internal teams and external partners Optimize online operations and customer experience Ensure compliance with regulatory and operational requirements Lead and coordinate the local team   Requirements Minimum 5 years of experience in the betting industry Experience in a managerial or director-level position Strong understanding of online operations and digital business Experience with promotions, CRM activities, and online campaigns Analytical mindset with experience working with KPIs and performance reports Excellent organizational and leadership skills Ability to make strategic decisions and manage teams effectively Fluent English language skills   Preferred Qualifications Experience working in regulated markets Knowledge of the Cyprus market Understanding of sports betting products   What We Offer Opportunity to work in a stable and growing international company Competitive salary and bonus structure Professional growth and career development opportunities Dynamic and professional working environment     If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com  

Affiliate Manager — Operator Partnerships My client is a fast-scaling casino affiliate platform with a built-in rakeback model and is seeking an Affiliate & Partnerships Manager to own casino operator relationships across the UK, Brazil and Europe. This is role focuses on negotiating and optimizing CPA, RevShare and Hybrid deals with both fiat and crypto operators, including major international and emerging brands. You will be responsible for sourcing and managing high-value operator partnerships, improving commercial terms over time, securing rakeback-compatible agreements and acting as the primary point of contact for affiliate managers across all active deals. We are looking for someone with 3+ years of iGaming Affiliate experience, strong operator relationships, proven negotiation ability and can independently manage partnerships end-to-end after initial introductions from leadership.  Portuguese language, experience with cashback/rakeback or crypto casino models are strong advantages. If that's you and you are seeking a new challenge to progress with your career Apply Now or email me directly at: chrysavgi.patera@pentasia.com

A highly regulated iGaming company is experiencing growth and looking to hire a Senior Technical Compliance Officer. You will be based on Malta and have previous iGaming expertise. This is a superb opportunity for someone with multi -jurisdictional experience.  If you are used to undertaking Audits and liaising with Regulators, this would be highly beneficial. The team is collegiate and access will be given to get involved in new market entry/additional certifications as growth ensues. The role will cover assessing regulatory requirements across global jurisdictions to identify risks early  Supporting new market entry through research, gap analysis and documentation.  Prepare materials for licensing, product submissions and regulatory approvals. Cross -functional collaboration will be at the forefront of every day and Governance and relevant documentation is a critical requirement.  In return an attractive salary and benefits package is available.  

Customer Support Agent ? Location: Fully Remote ? Salary: $9/hour weekdays | $10/hour weekends   About the Role Our client is looking for motivated and professional Customer Support Agents to join a growing remote team. In this role, you will support customers through live chat and email, helping resolve issues while delivering a high standard of customer service in a fast-paced environment.   Responsibilities Assist customers via live chat and email Handle account-related questions and general inquiries Resolve customer issues in a timely and professional manner Escalate complex cases when needed Follow internal procedures and support guidelines Work closely with team leaders and other departments   What We’re Looking For Strong English communication skills Previous customer support experience is preferred Ability to multitask and work under pressure Good problem-solving skills Interest or experience in gaming, betting, or crypto platforms is a plus Reliable internet connection and suitable remote working setup Availability to work weekends and holidays   What’s Offered Fully remote position Flexible and fast-growing work environment $1,000 yearly hardware reimbursement $150 monthly health insurance allowance 14 days paid vacation per year