Search Jobs.

We are partnered with a fast-growing online gaming business that is redefining how players engage with digital casino entertainment. Combining a strong game portfolio, data-driven decision making, and a focus on player experience, the business is entering a new phase of growth across North America. Following a recent rebrand and significant investment into product and technology, the company is scaling its leadership team and strengthening its operational infrastructure. This is a high-impact opportunity to join at a pivotal stage and play a key role in shaping the next phase of growth. The Opportunity The Director of Casino Operations will be responsible for the day-to-day commercial performance of the online casino offering. Reporting directly to the General Manager, this hire will own the operational and commercial execution across key areas including game performance, supplier relationships, player experience, and promotional effectiveness. This role requires a commercially driven operator with a strong understanding of online gaming and a passion for delivering best-in-class player experiences. Commercial Performance Key Responsibilities Commercial Performance Own core casino KPIs including revenue, engagement, retention, player value, and bonus efficiency Identify opportunities to improve profitability and long-term customer value Partner with analytics teams to evaluate trends and inform business planning Content & Supplier Management Manage relationships with game providers, aggregators, and platform partners Optimise game portfolio performance and content strategy Evaluate new suppliers and technologies to enhance product offering and commercial outcomes Player Experience & Operations Oversee the end-to-end player journey across onboarding, payments, gameplay, and support Identify and remove friction points across the customer lifecycle Collaborate closely with Product, Payments, Risk, VIP, CRM, and Customer Support teams Strategic Growth & Partnerships Identify opportunities to improve operational efficiency and player engagement Support vendor selection, commercial negotiations, and strategic initiatives Contribute to long-term growth strategy and execution Leadership Act as a key operating partner to the General Manager Lead cross-functional initiatives from concept through execution Establish strong operating discipline and accountability across teams Support the development of scalable operational processes Success in the First 12 Months Improve key commercial KPIs across revenue, retention, engagement, and profitability Enhance visibility into supplier performance and casino economics Deliver measurable improvements in player experience Develop strategic partnerships that strengthen the product and operating model Become a trusted member of the leadership team Requirements Essential 7+ years’ experience within online casino, iGaming, sportsbook, social casino, or sweepstakes environments Strong understanding of gaming economics, player behaviour, and retention strategies Experience managing vendors, suppliers, or commercial partnerships Proven track record of improving performance through data-driven decision making Experience leading cross-functional initiatives in a fast-paced environment Strong analytical and stakeholder management skills Preferred Experience with leading online casino or sweepstakes operators Background managing game providers and aggregators Experience influencing P&L performance Exposure to payments, CRM, loyalty, fraud, or engagement technologies Experience in high-growth or scaling organisations Candidate Profile Commercially minded operator with a hands-on approach Comfortable working across strategy and execution Strong balance between player experience focus and commercial performance Thrives in fast-paced, growth environments Motivated by building and scaling high-performing businesses

Corporate Services Executive Hybrid  Full Time. Im supporting a successful CSP on Malta who are seeking a proactive and detail-oriented Corporate Services Executive to manage a portfolio of clients and provide comprehensive corporate administration services Key Responsibilities •    Manage a portfolio of corporate clients and handle day-to-day client requests relating to the administration of their companies •    Preparing and submitting statutory filings with the MBR •    Attend board meetings and take accurate minutes •    Open and close bank accounts and liaise with banks on a regular basis •    Maintain company registers in line with the Companies Act (Chapter 386 of the Laws of Malta) •    Collaborate with third parties such as lawyers, accountants, auditors, and other service providers on behalf of clients •    Liaise with the Malta Business Registry and other regulatory authorities •    Collect and verify due diligence documentation in accordance with Know-Your-Client (KYC) procedures •    Ensure ongoing monitoring and compliance requirements for the client portfolios are up to date •    Maintain accurate and updated records within internal systems and databases •    Honour service level agreements by delivering high-quality services within agreed timeframes •    Maintain regular communication with clients, keeping them informed of relevant industry developments Requirements •    Minimum of 2 years’ experience in a similar role, ideally within corporate, legal or financial service sectors •    Relevant qualifications in a related field  •    Impeccable written and spoken English •    Assertive, hands-on approach with a strong commitment to quality service delivery •    Excellent communication and interpersonal skills •    Ability to work under pressure, multitask, and meet tight deadlines Benefits: -    An attractive remuneration package and progression plan, commensurate with knowledge and experience; -    Performance bonus; -    Hybrid working; -    Flexible hours; -    Longer weekends - on Fridays our office closes at 2pm! -    Family culture; -    Subsidised Group health insurance; -    Free parking; -    Opportunities to attend industry events; -    Regular team building & departmental events; -    Corporate Benefits - Discounts and Offers across the island; -    Study leave; -    Sponsorships; -    On-the-job training and mentoring from industry professionals.  

About the Company We are a global financial technology organisation providing banking, payments, foreign exchange, and digital asset infrastructure through a unified platform. Our technology enables businesses to move, manage, and access funds across multiple currencies, payment networks, and jurisdictions through a single integration. Serving a broad portfolio of enterprise clients, we process significant transaction volumes annually and operate across multiple regulated markets. The Role Governance, Procedures & Risk Framework Own, maintain, and enhance corporate due diligence-related compliance procedures, ensuring alignment with regulatory requirements and industry best practices. Support the development and continuous improvement of a risk-based customer due diligence framework. Corporate Due Diligence Oversight Oversee onboarding, periodic reviews, and event-driven reviews for corporate customers across multiple jurisdictions. Ensure cases are prioritised appropriately based on risk exposure, business requirements, and regulatory timelines. Act as a senior escalation point for complex, high-risk, or sensitive due diligence matters. Supervise day-to-day customer due diligence (CDD) and enhanced due diligence (EDD) activities, including client amendments, enquiries, terminations, and account closures. Leadership & Team Development Lead, coach, and develop a team of due diligence professionals, ensuring consistent quality, productivity, and compliance standards. Ensure team members remain up to date with relevant regulations, internal policies, procedures, and systems. Provide guidance and subject-matter expertise on complex customer onboarding and review cases. Stakeholder Management Collaborate closely with Compliance, Sales, Customer Success, Operations, Product, and Technology teams to balance regulatory obligations with business objectives. Engage with banking partners and external stakeholders regarding due diligence requests and requirements. Support and coordinate internal and external audits relating to customer onboarding and due diligence processes. Process & Systems Improvement Identify opportunities to improve onboarding and review processes while maintaining effective risk controls. Partner with Product and Technology teams to implement scalable compliance solutions and workflow enhancements. Monitor operational performance and recommend improvements to controls, reporting, and process efficiency. Candidate Profile Essential Experience Significant experience in corporate due diligence (CDD/EDD) within a regulated financial services, fintech, payments, banking, or similar environment. Minimum of 10 years' professional experience, including at least 5 years in customer onboarding operations and people leadership. Proven experience managing and developing teams within compliance, risk, or operational functions. Strong understanding of AML, CTF, sanctions compliance, and financial crime risk management frameworks. Experience overseeing due diligence activities across multiple jurisdictions. Exposure to regulatory audits, compliance reviews, and risk assessments. Demonstrated ability to make sound risk-based decisions and apply regulatory judgement. Ability to balance regulatory requirements with commercial objectives in a fast-paced environment. Strong communication, stakeholder management, and influencing skills. High attention to detail with the ability to operate strategically and operationally. Experience working with onboarding platforms, compliance technologies, and risk-scoring methodologies. Benefits Annual professional development and training allowance. Cycle-to-work and travel support schemes. Fitness and wellbeing allowance. Employee discount platform. Competitive pension contribution scheme. Private health, dental, and life insurance. Generous annual leave entitlement, including public holidays, birthday leave, and volunteering days.

About the Company We are a global financial technology organisation providing banking, payments, foreign exchange, and digital asset infrastructure through a unified platform. Our technology enables businesses to move, manage, and access funds across multiple currencies, payment networks, and jurisdictions through a single integration. Operating across multiple regulated markets, we support a diverse portfolio of enterprise clients and process significant transaction volumes annually. The Role Fraud Risk Framework & Governance Develop, implement, and maintain the organisation's fraud risk management framework, including associated policies, standards, and procedures. Provide second-line oversight of fraud risks across the business, ensuring fraud risks are appropriately identified, assessed, managed, and mitigated by first-line teams. Conduct fraud risk assessments across products, customer segments, payment channels, and operational processes to identify vulnerabilities and emerging risks. Monitor fraud trends, typologies, and emerging threats within the payments and financial services sector, ensuring controls and mitigation strategies remain effective. Fraud Control Oversight Review and challenge fraud prevention and detection controls implemented by operational teams, including transaction monitoring rules, fraud detection systems, and preventative safeguards. Provide oversight of fraud rule implementation, tuning, and optimisation to ensure controls remain effective while minimising operational friction. Maintain quality assurance and quality control frameworks covering fraud-related activities conducted by first-line teams. Perform independent reviews of fraud alert handling, investigations, and case management processes to ensure compliance with internal policies and regulatory expectations. Assess whether fraud cases are appropriately identified, escalated, investigated, and resolved, identifying opportunities for improvement where necessary. Identify control weaknesses, process gaps, and enhancement opportunities to strengthen fraud prevention and detection capabilities. Product & Change Risk Management Ensure fraud risk considerations are embedded within new products, services, payment flows, and technology changes. Work closely with Product, Technology, Operations, Compliance, and Risk teams to assess and mitigate fraud-related risks during business change initiatives. Reporting & Risk Analysis Develop and maintain fraud risk reporting, dashboards, key risk indicators (KRIs), and management information for senior leadership and governance committees. Analyse fraud data and trends to identify systemic issues, emerging threats, and opportunities to strengthen the control environment. Escalate material fraud risks, control weaknesses, and emerging threats through appropriate governance channels. Assurance & Regulatory Support Support internal audits, regulatory reviews, and independent assurance activities relating to fraud risk management. Maintain awareness of evolving regulatory expectations, fraud typologies, and industry best practices. Act as a subject matter expert on fraud risk and provide guidance to stakeholders across the business. Collaborate with Fraud Operations, Compliance, Risk, Transaction Monitoring, Product, and Operations teams where fraud risks intersect with broader financial crime risks. Candidate Profile Essential Experience 10–15 years' experience in fraud risk management, financial crime, payments risk, or related disciplines within financial services, fintech, banking, or payment institutions. Significant experience in a senior management or leadership role with responsibility for fraud oversight and governance. Experience operating within a second-line risk, compliance, oversight, assurance, or control-testing function. Strong understanding of fraud typologies relevant to payments and digital financial services, including payment fraud and authorised push payment (APP) fraud. Experience developing, implementing, or overseeing fraud risk frameworks, risk assessments, and control environments. Experience conducting quality assurance reviews, control testing, or oversight of fraud investigations and operational fraud processes. Strong analytical capability with experience interpreting fraud data, identifying trends, and assessing control effectiveness. Experience with fraud detection platforms, transaction monitoring systems, or fraud rule engines is advantageous. Excellent stakeholder management skills, including the ability to provide constructive challenge while maintaining collaborative relationships. Strong written and verbal communication skills with experience presenting risk insights to senior management and governance forums. Ability to operate effectively in a fast-paced and evolving environment. Strong organisational skills with the ability to manage competing priorities and deadlines. Experience coaching, mentoring, and delivering training to colleagues and stakeholders. Strong problem-solving skills, attention to detail, and commercial awareness. Excellent interpersonal and relationship-building skills. Benefits Annual professional development and training allowance. Cycle-to-work and travel support schemes. Fitness and wellbeing allowance. Employee discount platform. Competitive pension scheme. Private health, dental, and life insurance. Complimentary office refreshments and regular social events. Generous annual leave entitlement, including public holidays, birthday leave, and volunteering days.

  Reports to: Head of Marketing Type: Full-time | Hybrid Location: Malta, Malaga, Marbella Pentasia are supporting an iGaming technology provider in their search for an CRM Engagement Lead to join one of their offices in Malta, Malaga or Marbella. In this role, you will lead end-to-end CRM customer engagement by defining strategy, managing a multi-functional team, and delivering data-driven campaigns and segmentation to drive retention, personalisation, and revenue growth.   Role Objective This role will drive customer retention, engagement, and lifetime value by unifying CRM activities under a clear strategy, leading a high-performing team, and delivering data-driven, targeted customer campaigns.   Core Responsibilities  Lead and manage the Customer Engagement team within CRM, ensuring alignment across automation, campaign management, VIP, and specialist functions. Develop and execute a comprehensive CRM strategy to improve customer engagement, retention, and revenue. Oversee customer segmentation, triggered communications, and mass campaign execution. Plan and coordinate campaigns across multiple brands and customer segments. Ensure VIP and high-value customer communications are personalised, timely, and impactful. Utilise CRM tools to streamline operations, enhance segmentation, drive innovation, and monitor campaign performance. Track KPIs, analyse results, and continuously optimise performance. Ensure compliance with data protection, privacy, and relevant regulatory requirements. Collaborate with cross-functional teams such as Content, Design, Product, and Data to maximise engagement and return on investment.   Experience / Requirements Degree in Marketing, Business, or a related field (preferred). Strong organisational, problem-solving, and multitasking skills. Minimum 3+ years’ experience in CRM, marketing automation, or customer engagement leadership. Proven experience managing CRM teams, including campaign and specialist roles. Strong knowledge of CRM platforms (experience with advanced platforms is advantageous). Excellent analytical skills with a data-driven mindset. Strong leadership and stakeholder management capabilities. Excellent communication and collaboration skills.   Preferred Qualifications Experience in fast-paced, high-volume digital industries. Strong understanding of customer segmentation, personalisation, and lifecycle marketing. Experience managing VIP or high-value customer programmes.   Key Competencies Strategic thinking with strong execution focus Results-driven and performance-oriented Ability to balance operational delivery with long-term strategy Adaptable problem-solver in fast-paced environments   What We Offer Competitive salary Health and wellbeing benefits On-site perks Team events and social activities Learning and development opportunities Positive and collaborative working environment   For a confidential conversation please apply and get in touch - bryan.enriquez@pentasia.com

Established international iGaming company on the lookout for Customer Service Specialist (Swedish Speaking) Form part of an international iGaming company Chance to kickstart your career with growth opportunities   Location: Malta Workplace: Hybrid   Your Role: Assist customers via live chat, email, and phone, providing timely and effective support. Take ownership of more complex issues, ensuring they are resolved efficiently. Collaborate with internal teams and external partners to resolve customer concerns. Process KYC verification and enhanced due diligence when necessary. Review and approve withdrawal requests in line with security protocols. Conduct daily security checks to monitor new accounts and transactions. Analyze customer interactions and provide feedback to improve services and self-help resources. Support CX initiatives by contributing insights on customer trends and system improvements. Handle additional tasks as required by the Customer Experience Management team.   What You Bring: Fluent Swedish (spoken and written) with strong communication skills. Interest in sports and casino is a plus. Analytical mindset and problem-solving abilities. Ability to work flexible shifts, including night shifts. Previous customer service experience is an advantage. Strong multitasking skills and ability to work in a fast-paced environment.   What’s in It for You? Competitive salary of €26K + Bonus Relocation support Quarterly team events and weekly company socials Hybrid work setup with a home-office setup allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage

Senior Accountant Hybrid - Malta Full Time Im supporting a growing iGaming company in Malta, looking for a Senior Accountant to join a friendly team   This is an excellent opportunity for a qualified accountant looking to gain broad exposure across the finance function while working closely with senior management. Are you - ? Are ACCA, MIA or similarly qualified ? Have 4+ years of external audit experience ? Ideally trained with the BIG4 ? Are highly proficient in Excel ? Have NetSuite and/or iGaming experience (advantageous)   What's on offer? • Competitive salary + benefits • Hybrid working model • Strong career progression opportunities • A collaborative and high-performing finance team   If this sounds like you, or someone in your network, lets chat !

Sales Manager - Europe A fast-growing iGaming technology platform provider is expanding into Europe and wants a Sales Manager to lead that push. They build turnkey and white-label platforms across casino, sportsbook, sweepstakes and prediction markets, and already have a solid client base across the US, UK and Europe. This is a hunter role and it's fully remote. You'll run the full sales cycle across European markets - finding operators, aggregators and partners, building the relationships and closing the deals. You'll also work closely with leadership on regional strategy, so it's a good fit if you want a direct line to the people making decisions rather than another seat in a big sales team. It's remote and you'll be running your own patch, so you need to be someone who can genuinely manage themselves - set your own priorities, stay on top of your pipeline and keep deals moving without anyone chasing you. What you'll be doing; Selling B2B iGaming platform technology across Europe Finding and winning new operators, aggregators and strategic partners Owning deals end to end, from first conversation to signed contract Shaping the regional sales strategy and hitting revenue targets Keeping a clean pipeline and honest forecasts Representing the business at the major industry events What you'll need; 3+ years in iGaming sales or BD A real understanding of B2B platform sales (casino and sportsbook) A live network of European operators, aggregators and stakeholders A track record of closing high-value deals The discipline to manage yourself in a remote, fast-moving business What's on offer; Fully remote working, a competitive base with performance incentives, a genuine say in how the European expansion plays out, and the kind of visibility you only really get in a company that's scaling.

Head of Sales - iGaming Mix of new business development and managing a small sales team  Sports betting solutions related  Based anywhere in Europe  Established, successful  business.  Great earning potential and benefits package  This company is an established B2B provider of sports betting solutions to the iGaming sector. It has offices and people dotted around the globe, in particular across Europe, Asia and the USA. This role has  a global remit and the person in the role will  focus on managing a small team of sales people, with a view to growing the team.  Reporting to C level, this role could be based pretty much anywhere in Europe. You will focus on selling the company's  range of sports betting solutions to the operators globally. You will also be tasked with mentoring, coaching and leading a small a sales team.       Candidates will need to have solid sales experience selling sports betting solutions into the iGaming sector. Ideally you will also have solid people management experience.   In return the company can offer a great package, uncapped commission, generous employment benefits and real career opportunities globally !  For an initial discussion about the role, please contact Karl Harenburg at Pentasia .      

Our client is looking for a head of Streamer and influencers to own that channel end to end. You’ll build and run their  entire streamer and influencer programme - finding the right partners, structuring the deals, and turning those relationships into a repeatable, measurable engine for growth. This is a hands-on role with real ownership. You’ll have a budget, the freedom to move fast, and the runway to prove what works. As the channel scales, you’ll build and lead the team around you.   What you’ll do Own the streamer and influencer channel end to end - from strategy through to execution and results. Identify, recruit, and build relationships with streamers and influencers across Twitch, Kick, YouTube, X, and beyond. Negotiate and structure deals - CPA, revenue share, hybrid, flat - that drive growth while protecting margin. Manage partners day to day, keeping them engaged, performing, and aligned with the brand. Build the tracking, attribution, and reporting that shows exactly what each partner is delivering. Develop the creative, assets, and incentives that make their partners want to work with them. If this sounds like your next opportunity then please get in touch.