We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
A leading B2B provider is redefining service excellence and delivering high-quality experiences to millions of users worldwide. With a workforce of more than 10,000 skilled professionals, the company continues to expand its global footprint, operating from hubs across Europe, Asia, North America, and the Middle East.
The team is committed to creating meaningful growth opportunities, investing in talent at every level, and building strong partnerships that support long-term success. Collaboration, ambition, and a shared drive for innovation sit at the heart of the culture, as employees work together to shape the future of the industry.
Role:
As the Content Manager – Social & Community, you will serve as the central voice of the brand across digital channels. You’ll be responsible for developing and executing a cohesive content strategy for both B2B and B2C audiences, shaping the brand’s online presence through creative storytelling, data-driven insights, and active community engagement. This role suits someone who combines strategic thinking with hands-on creativity and thrives in dynamic, fast-paced environments.
Responsibilities:
Develop and deliver a comprehensive social and community content strategy aligned with brand goals and audience needs.
Create engaging, high-quality content—including posts, short-form videos, graphics, and multimedia assets—tailored to individual platforms.
Oversee the content calendar, ensuring consistent, timely, and on-brand output.
Build, maintain, and moderate active online communities by responding to messages, fostering conversations, and driving positive engagement.
Monitor social channels and forums to track sentiment, identify trends, and gather insights about the brand, industry developments, and competitors.
Plan and execute social media campaigns, promotions, and initiatives designed to grow reach, strengthen engagement, and build brand loyalty.
Analyse performance metrics using various social and analytics tools, providing clear reports and recommendations to optimise future strategies.
Manage the company’s social media platforms and tools, ensuring smooth operation, proper access, and effective communication with platform providers.
Stay up to date with emerging social trends, technologies, and best practices to continually elevate the brand’s online presence.
Collaborate with marketing, creative, and cross-functional teams to maintain cohesive messaging across all channels.
Experience:
Proven experience in content management, social media strategy, or community management.
Strong understanding of major social platforms (e.g., Facebook, Instagram, X/Twitter, LinkedIn, TikTok) and their best practices.
Excellent written and verbal communication skills, with strong attention to detail and creative thinking.
Proficiency with social media tools and analytics platforms (e.g., Sprinklr, Hootsuite, Sprout Social, Buffer, Google Analytics)
Experience with design, video editing, or multimedia tools is an advantage.
A passion for community-building, audience engagement, and elevating brand advocacy.
Solid analytical and reporting skills, with the ability to translate data into actionable insights.
A collaborative mindset and strong interpersonal skills for working effectively across teams.
Pentasia is actively looking for Game Hosts/Presenters (Relocation to Armenia)!
The Company:
Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.
If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!
Responsibilities:
Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!)
Engage with players through verbal interaction in the game chat, providing guidance and support as needed.
Demonstrate honesty and accuracy in all aspects of game presentation.
Attend mandatory meetings and training sessions as required.
Adhere to designated work schedules and dress code standards.
Always uphold the highest professional standards.
Required Qualifications:
Fluent in spoken and written Portuguese and English.
Strong sense of responsibility and attention to detail.
Presentable appearance and grooming.
Passion for delivering exceptional customer service.
Willingness to work flexible hours, including night shifts, weekends, and public holidays.
Benefits and offer:
Salary NET $1,000 + incentives.
Relocation with Visa assistance.
Performance-based bonuses.
Company accommodation.
Medical insurance coverage.
Access to free language courses.
Teambuilding activities and corporate events.
Complimentary tea, coffee, and refreshments.
Flexible working schedule.
Free parking facilities.
Privilege card for additional perks.
Corporate gym access.
Customer Service – Swedish Speaking
Pentasia is actively looking for Customer Service Swedish Speaking
The Company:
Our client is seeking customer-focused, proactive, and detail-oriented individuals to join their Customer Service team in Malta (hybrid). In this role, you will support customers across multiple channels while ensuring a high standard of service and compliance within the iGaming environment.
If you enjoy helping people, solving problems, and working in a dynamic setting, this opportunity is an excellent fit.
Responsibilities:
Support customers via calls, live chat, and email
Manage and resolve more complex customer queries
Approve withdrawals and process KYC documentation
Perform security checks to safeguard customers and the business
Follow internal processes, shift schedules, and quality standards
Handle relevant ad hoc tasks as required
Required Qualifications:
Fluent Swedish, written and spoken (additional Nordic languages are a plus)
Strong multitasking and problem-solving abilities
Comfortable working shifts, including occasional night shifts
Interest in using AI tools for workflow efficiency
Customer service experience is an advantage
Benefits and Offer:
Annual salary: €26,000
Bonus scheme
Hybrid working model
One-time home office setup allowance
Working remotely from abroad policy
Private health insurance and well-being allowance
Customer Service Agent (Finnish-Speaking) – Malta
We’re looking for a friendly and proactive Finnish speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.
Location: Malta (Hybrid)
Salary: €26,000 per year + bonus
What We’re Looking For
Fluent Finnish (spoken and written)
Strong multitasking and problem-solving skills
Comfortable working shifts, including some nights
Interest in using AI tools to boost efficiency
Customer service experience is a plus
Your Daily Tasks
Assist customers via phone, chat, and email
Handle complex cases independently
Approve withdrawals and process KYC documents
Perform security checks
Support with additional tasks when needed
What We Offer
Hybrid work setup
One-time home office setup bonus
Remote work from abroad policy
Private health insurance and wellbeing allowance
Location: Helsinki, Finland
Work model: Fully onsite
Role Summary
We are looking for a dynamic and market-driven Campaign & Market Activation Specialist with a genuine passion for sports betting and Finnish sports culture. You naturally follow both major and minor sports events and have an intuitive understanding of what resonates with Finnish players.
While sports is your primary area of passion, you are fully comfortable working across all product verticals, including casino and live casino, and enjoy the variety of a broad product mix. Your strength lies in identifying the right cultural moments, understanding local humour and communication style, and turning these insights into impactful campaign ideas.
This role is hands-on, fast-moving and central to our local activation in Finland.
Key Responsibilities
Plan, create and execute campaigns for sports betting, casino and live casino.
Identify relevant sports and cultural moments that appeal to Finnish players.
Monitor competitor activity and react quickly to market changes.
Develop campaign ideas and collaborate with the Operations Specialist for execution.
Leverage Finnish sports culture, humour and tone of voice in market activation.
Build and maintain a local network to gather insights and opportunities.
Align activities with CRM, Product, Central Marketing and Analytics teams.
Track campaign performance and adjust based on insights and business needs.
Candidate Profile
Strong passion for sports betting, experience in iGaming and Finnish sports culture.
Native-level Finnish speaker with excellent cultural understanding.
Comfortable working across sports, casino and live casino products.
Natural networker: social, proactive, curious and well-connected (or eager to build connections).
Experience in iGaming, sportsbook, CRM, marketing or trading is valuable, but attitude, curiosity and execution speed matter most.
Creative thinker with strong market intuition.
Confident working with digital tools, campaign systems and multi-channel activation.
Able to balance planning with fast reactions to real-time events.
What We Offer
A key role in shaping our presence in Finland ahead of regulation.
High autonomy and impact on market activation.
Collaboration with experienced teams in multiple markets.
Apply Now or email me at: chrysavgi.patera@pentasia.com
if you are a native speaker in Finnish, have been working as a Campaign & Market Activation specialist in the iGaming industry and have been focusing on the Finnish market.
Location: Helsinki, Finland
Work model: Fully onsite
Role Summary
We are seeking a structured, detail-oriented Content & Campaign Operations Specialist who enjoys working with digital tools, systems, content workflows and campaign execution. You will manage the operational side of marketing for the Finnish market, publishing content, setting up promotions, distributing SEO articles, delivering customer communication and supporting organic social media output.
This role is the operational backbone of the Finnish marketing team. It works closely with the Campaign & Market Activation Specialist to ensure that ideas, campaigns and content are executed accurately and efficiently across all channels.
Key Responsibilities
Set up and manage promotions in internal tools (bonus systems, CMS, campaign platforms).
Publish and maintain content on websites, blogs, landing pages and customer-facing areas.
Coordinate and distribute SEO articles and long-form content.
Create and deliver customer communication via email, SMS and on-site messaging.
Support and update organic social media channels with localised content, ensuring consistent tone and messaging.
Ensure all content is correctly localised, compliant and aligned with brand guidelines.
Support campaign preparation with assets, translations, testing and QA.
Collaborate with central marketing, CRM and product teams on planning and execution.
Track and review published materials to guarantee accuracy and performance.
Provide coverage for campaign operations across product verticals when needed.
Candidate Profile
Experience in the iGaming industry (casino, betting, CRM, CMS, bonus operations or similar).
Strong ability to handle multiple digital tools, content platforms and operational workflows
Comfortable supporting organic social media publishing and understanding how different channels work.
Highly organised, detail-oriented and reliable — delivering clean and accurate output.
Comfortable working across CMS, bonus setup, email/SMS creation and content tasks.
Native-level Finnish speaker with excellent written communication skills.
Positive, solution-oriented and collaborative.
Able to manage multiple stakeholders across different markets.
What We Offer
A central role in building the operational foundation of our Finnish marketing efforts.
Clear ownership of execution, systems, content delivery and organic social support.
Strong support from experienced HQ teams.
Apply Now or email me at: chrysavgi.patera@pentasia.com
if you are a native speaker in Finnish, have been working as a Content & Campaign Operations specialist in the iGaming industry and have been focusing on the Finnish market.
A specialist digital marketing agency ho provides services for the global regulated online regulated gaming market is looking for a Director of User Acquisition EMEA who has a successful track record of media buying at scale.
This is the first hire here in the UK and part of the role is to build up a team around you. You will be responsible for managing medium to large UA budgets leading the direction of the media buying and creative strategy while launching and running campaigns, optimising creatives, keywords and other campaign parameters.
You will have extensive experience of working with Meta, Google, Apple and other UA channels.. An agency background is beneficial.
If this sounds like you then please get in touch.
Title - Game Designer
Salary - Competetive based on experience
Location - Fully remote
I'm currently partnered with an industry renowned studio looking to expand their team with a Game Designer.
Key Responsibilities -
Oversee the creation and evolution of slot game concepts, mechanics, maths models, and design documentation.
Continuously test and refine gameplay elements
Apply extensive slot design experience, strong analytical thinking, and effective communication to manage development workflows.
If interested, don't hesitate to apply using the link or reach out directly using the methods below.
Email - finley.beckett@pentasia.com
Or directly on LinkedIn
Business Development Manager - Europe
New Business focussed role - promoting a Sportsbook
3-4 years minimum Sportsbook sales experience
European based - Remote
Strong salary + commission
Russian language is a desired plus!
My client is a market leading sportsbook provider who are seeking their first hire in Europe to drive growth within this market. They are highly credible in their respected market and see now as the ideal time for expansion in Europe.
Providing a Sportsbook platform you will be responsible for acquiring new business in Europe and responsible for the full sales cycle.
The ideal candidate will have 3-4 years minimum Sportsbook Sales experience, and ideally speak fluent English & Russian. This is a great opportunity for someone looking to take their Sportsbook sales to the next heights!
Does this sound like you or someone you know?
Reach out: guy.derham@pentasia.com
My client is a fast growing, innovative tech business who are working with us on a number of important roles within the company.
We are searching for an experienced Project Manager with deep experience in B2C digital products, gaming/iGaming, you’ll collaborate closely with the CEO and CTO to drive end-to-end product strategy and execution. You will oversee product development, UX/UI, AI/ML feature innovation, growth initiatives, and product launches. This role is essential to ensuring rapid delivery, operational discipline, and the high-velocity scaling of the company.
This role is fully REMOTE and are able to pay a very competitive salary! If your interested and feel you fit the brief then you should APPLY or email - matt.chapman@pentasia.com