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  Reports to: Head of Marketing Type: Full-time | Hybrid Location: Malta, Malaga, Marbella Pentasia are supporting an iGaming technology provider in their search for an Customer Engagement Lead to join one of their offices in Malta, Malaga or Marbella. In this role, you will lead end-to-end CRM customer engagement by defining strategy, managing a multi-functional team, and delivering data-driven campaigns and segmentation to drive retention, personalisation, and revenue growth.   Role Objective This role will drive customer retention, engagement, and lifetime value by unifying CRM activities under a clear strategy, leading a high-performing team, and delivering data-driven, targeted customer campaigns.   Core Responsibilities  Lead and manage the Customer Engagement team within CRM, ensuring alignment across automation, campaign management, VIP, and specialist functions. Develop and execute a comprehensive CRM strategy to improve customer engagement, retention, and revenue. Oversee customer segmentation, triggered communications, and mass campaign execution. Plan and coordinate campaigns across multiple brands and customer segments. Ensure VIP and high-value customer communications are personalised, timely, and impactful. Utilise CRM tools to streamline operations, enhance segmentation, drive innovation, and monitor campaign performance. Track KPIs, analyse results, and continuously optimise performance. Ensure compliance with data protection, privacy, and relevant regulatory requirements. Collaborate with cross-functional teams such as Content, Design, Product, and Data to maximise engagement and return on investment.   Experience / Requirements Degree in Marketing, Business, or a related field (preferred). Strong organisational, problem-solving, and multitasking skills. Minimum 3+ years’ experience in CRM, marketing automation, or customer engagement leadership. Proven experience managing CRM teams, including campaign and specialist roles. Strong knowledge of CRM platforms (experience with advanced platforms is advantageous). Excellent analytical skills with a data-driven mindset. Strong leadership and stakeholder management capabilities. Excellent communication and collaboration skills.   Preferred Qualifications Experience in fast-paced, high-volume digital industries. Strong understanding of customer segmentation, personalisation, and lifecycle marketing. Experience managing VIP or high-value customer programmes.   Key Competencies Strategic thinking with strong execution focus Results-driven and performance-oriented Ability to balance operational delivery with long-term strategy Adaptable problem-solver in fast-paced environments   What We Offer Competitive salary Health and wellbeing benefits On-site perks Team events and social activities Learning and development opportunities Positive and collaborative working environment   For a confidential conversation please apply and get in touch - bryan.enriquez@pentasia.com

Established international iGaming company on the lookout for Customer Service Executive (Swedish Speaking) Form part of an international iGaming company Chance to kickstart your career with growth opportunities   Location: Malta Workplace: Hybrid   Your Role: Assist customers via live chat, email, and phone, providing timely and effective support. Take ownership of more complex issues, ensuring they are resolved efficiently. Collaborate with internal teams and external partners to resolve customer concerns. Process KYC verification and enhanced due diligence when necessary. Review and approve withdrawal requests in line with security protocols. Conduct daily security checks to monitor new accounts and transactions. Analyze customer interactions and provide feedback to improve services and self-help resources. Support CX initiatives by contributing insights on customer trends and system improvements. Handle additional tasks as required by the Customer Experience Management team.   What You Bring: Fluent Swedish (spoken and written) with strong communication skills. Interest in sports and casino is a plus. Analytical mindset and problem-solving abilities. Ability to work flexible shifts, including night shifts. Previous customer service experience is an advantage. Strong multitasking skills and ability to work in a fast-paced environment.   What’s in It for You? Competitive salary of €26K + Bonus Relocation support Quarterly team events and weekly company socials Hybrid work setup with a home-office setup allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage

Senior Accountant Hybrid - Malta Full Time Im supporting a growing iGaming company in Malta, looking for a Senior Accountant to join a friendly team   This is an excellent opportunity for a qualified accountant looking to gain broad exposure across the finance function while working closely with senior management. Are you - ? Are ACCA, MIA or similarly qualified ? Have 4+ years of external audit experience ? Ideally trained with the BIG4 ? Are highly proficient in Excel ? Have NetSuite and/or iGaming experience (advantageous)   What's on offer? • Competitive salary + benefits • Hybrid working model • Strong career progression opportunities • A collaborative and high-performing finance team   If this sounds like you, or someone in your network, lets chat !

Sales Manager - Europe A fast-growing iGaming technology platform provider is expanding into Europe and wants a Sales Manager to lead that push. They build turnkey and white-label platforms across casino, sportsbook, sweepstakes and prediction markets, and already have a solid client base across the US, UK and Europe. This is a hunter role and it's fully remote. You'll run the full sales cycle across European markets - finding operators, aggregators and partners, building the relationships and closing the deals. You'll also work closely with leadership on regional strategy, so it's a good fit if you want a direct line to the people making decisions rather than another seat in a big sales team. It's remote and you'll be running your own patch, so you need to be someone who can genuinely manage themselves - set your own priorities, stay on top of your pipeline and keep deals moving without anyone chasing you. What you'll be doing; Selling B2B iGaming platform technology across Europe Finding and winning new operators, aggregators and strategic partners Owning deals end to end, from first conversation to signed contract Shaping the regional sales strategy and hitting revenue targets Keeping a clean pipeline and honest forecasts Representing the business at the major industry events What you'll need; 3+ years in iGaming sales or BD A real understanding of B2B platform sales (casino and sportsbook) A live network of European operators, aggregators and stakeholders A track record of closing high-value deals The discipline to manage yourself in a remote, fast-moving business What's on offer; Fully remote working, a competitive base with performance incentives, a genuine say in how the European expansion plays out, and the kind of visibility you only really get in a company that's scaling.

Head of Sales - iGaming Mix of new business development and managing a small sales team  Sports betting solutions related  Based anywhere in Europe  Established, successful  business.  Great earning potential and benefits package  This company is an established B2B provider of sports betting solutions to the iGaming sector. It has offices and people dotted around the globe, in particular across Europe, Asia and the USA. This role has  a global remit and the person in the role will  focus on managing a small team of sales people, with a view to growing the team.  Reporting to C level, this role could be based pretty much anywhere in Europe. You will focus on selling the company's  range of sports betting solutions to the operators globally. You will also be tasked with mentoring, coaching and leading a small a sales team.       Candidates will need to have solid sales experience selling sports betting solutions into the iGaming sector. Ideally you will also have solid people management experience.   In return the company can offer a great package, uncapped commission, generous employment benefits and real career opportunities globally !  For an initial discussion about the role, please contact Karl Harenburg at Pentasia .      

Our client is looking for a head of Streamer and influencers to own that channel end to end. You’ll build and run their  entire streamer and influencer programme - finding the right partners, structuring the deals, and turning those relationships into a repeatable, measurable engine for growth. This is a hands-on role with real ownership. You’ll have a budget, the freedom to move fast, and the runway to prove what works. As the channel scales, you’ll build and lead the team around you.   What you’ll do Own the streamer and influencer channel end to end - from strategy through to execution and results. Identify, recruit, and build relationships with streamers and influencers across Twitch, Kick, YouTube, X, and beyond. Negotiate and structure deals - CPA, revenue share, hybrid, flat - that drive growth while protecting margin. Manage partners day to day, keeping them engaged, performing, and aligned with the brand. Build the tracking, attribution, and reporting that shows exactly what each partner is delivering. Develop the creative, assets, and incentives that make their partners want to work with them. If this sounds like your next opportunity then please get in touch.

Senior Platform Engineer (DevOps/SRE) – Madrid   Hybrid in Madrid (3 days in the office, 2 days remote) - The office is near Atocha train station. Salary: €65 to €70k gross/year + 10% bonus   We are looking for a Senior Platform Engineer to join an international engineering organization in the online gaming and betting industry. You will play a key role in building and operating the core platform that supports large-scale, real-time player account systems across multiple European markets. This is a hands-on senior role where you’ll help shape platform architecture, reliability, and automation practices across engineering teams. What we’re looking for 5+ years in DevOps, platform engineering, SRE or infrastructure roles +3 years of experience with Kubernetes Experience with Kafka/RabbitMQ and relational databases in production Experience with CI/CD design and automation-first delivery models Background in observability stacks (Prometheus, Grafana, ELK, or similar) Strong knowledge of cloud infrastructure, security, and IaC Familiarity with TLS, reverse proxies, CDN concepts, and secure system design Hands-on mindset with modern engineering tools, including AI-assisted development Fluent in English Lead experience is a big plus   What you’ll work on Design and maintain CI/CD pipelines with strong automated quality gates Own and improve observability (metrics, logs, dashboards, tracing) Operate Kubernetes-based production environments at scale Manage infrastructure using IaC tools like Terraform or Pulumi Support production databases (RDBMS), messaging systems (Kafka/RabbitMQ), and identity services (Keycloak or similar) Implement and enforce security best practices (secrets, encryption, RBAC, network policies) Build and improve distributed systems reliability and performance Collaborate with engineering teams on deployment strategies and production readiness Automate operational processes and reduce manual work wherever possible Work with modern AI-assisted tools to improve delivery speed and engineering efficiency Hybrid role based in Madrid, part of a growing international tech hub.

My client is building a crypto casino brand with fast product & ground breaking marketing with unique takes on games.  The Role They are looking for a Head of Growth to own user acquisition end to end - the person who decides how they grow and then makes it happen. You'll set strategy across every channel that matters, build the systems to measure it, and grow a team around you as they scale. You will have the strategic authority of a senior leadership role with the hands-on freedom of an early-stage company. You won't be waiting on sign-off or fighting through layers. You'll have ownership, a real budget, and the runway to prove what works. What you'll do Own growth and user acquisition across all channels, from strategy through execution. Build a growth acquisition engine across the full spectrum of marketing. Own streamer acquisition - a core channel in our space - and turn it into something repeatable and measurable. Develop affiliate, paid, social, and community channels into a high-performing growth machine. Design deal and incentive structures that drive growth while protecting margin. Build the tracking, attribution, and reporting that tells them exactly what's working. If this sounds like your next project and you believe you can drive growth and understand multi channel marketing then please get in touch

. About the Role We care less about titles and more about mindset and attitude. We’re looking for mid-strong to senior engineers who are ready to grow fast and make a real impact. What matters most isn’t years of experience, but a strong foundation, curiosity, and the drive to level up quickly. You’ll work on a leading SaaS payment orchestration platform that helps merchants centrally manage, optimise, and scale payment flows across providers and markets. Through a single integration, the platform connects merchants to more than 300 payment service providers, reducing the cost and complexity of adding new providers, supporting expansion into new markets, and enabling flexible checkout experiences. The team brings deep familiarity with payment orchestration in both PSP and merchant environments. AI-First Engineering We take an AI-first approach to engineering. Every engineer gets full access to a broad range of AI capabilities and is expected to use them to move faster, raise code quality, and reduce repetitive work. AI is part of how we build — not an optional add-on. GitHub Copilot Enterprise: premium chat, agentic coding agents, and automated code review across the IDE (JetBrains and VS Code), GitHub.com, and the CLI. Frontier models on tap: the latest Claude (Opus, Sonnet, Haiku) and GPT families, selectable per task with no individual quotas to worry about. Coding agents: delegate larger refactors, test generation, and investigation work to autonomous agents, with human review on every PR. Build your own tooling: we encourage engineers to write their own scripts, agents, and MCP integrations to automate the boring parts of the job. Key Responsibilities Build & Ship: Design, implement, and maintain features across the payment platform, from payment provider integrations to core orchestration logic, with a focus on clean, well-tested code. End-to-End Ownership: Take features from design through production and beyond — including monitoring, troubleshooting, and iterative improvement. Quality First: Contribute to code reviews and help raise the bar for engineering quality across the team. Production Readiness: Investigate and resolve production issues, with the discipline to prevent recurrence through tests, documentation, and platform improvements. Continuous Improvement: Contribute to documentation, technical debt reduction, and workflow improvements — we actively support technical initiatives that strengthen the platform. Collaboration: Work closely with product, integrations, and delivery teams to translate customer needs into robust technical solutions. Requirements Experience: Around 3–4 years of active software development experience. Java Foundation: A solid grasp of Java fundamentals and the ability to write clean, maintainable code. Product Mindset: Genuinely curious about the product, eager to understand how things work at a deeper level, and motivated to make an impact beyond writing code. Independence & Teamwork: Able to work both independently and as part of a team. Ownership: Comfortable digging into documentation, finding answers, and taking ownership of your work. Problem Solver: You enjoy developing software and solving hard problems with simple solutions. Language: Proficient in written and spoken English (work is conducted in English).

A successful B2B iGaming business is looking to hire a qualified Lawyer to support with a variety of duties covering;   Drafting and reviewing a variety of commercial agreements such as software licences, gaming licence agreements, non-disclosure agreements and services agreements, novations, terminations, amendments, branded and bespoke games and other legal documentation, as well as the handling of negotiations pertaining thereto. Involvement and timely progression of ongoing commercial contracts and negotiations, including direct liaison with customers and suppliers. Dealing with any post-contractual legal issues that may arise. Reviewing and advising the business on the entry into terms and conditions with third parties. Advising on various legal matters, as necessary, such as general contract law, topical legal issues and handling legal aspects of multiple projects undertaken by the business. Assisting Senior Counsel where required. Assist in the shaping, development and implementation of new processes and protocols.         Supporting the development and delivery of training, on a regular and ongoing basis to the business to manage legal risks. Assisting with updating and creating precedents. Identifying legal risks and suggesting and overseeing the implementation of remedial plans. Assisting in ad hoc legal projects. Working as part of a team, this role is highly collegiate. Qualifications Qualified Solicitor/Advocate with 0-5 years PQE either in-house or within a private practice law firm. Experience gained in the online gaming industry / sports betting / technology sector would be an additional benefit, but is not essential. Self-driven and able to take ownership of tasks and drive them through to completion often within tight timeframes, prioritising competing workloads accordingly. Uphold a high standard of work ethic, always ensuring to complete assigned tasks accurately and in a timely manner. A team player. Motivated and proactive with a desire to learn. Excellent drafting skills and attention to detail. Experience with and sound understanding of commercial and corporate law concepts. An excellent salary is available.