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Title: CRM Specialist Location: Düsseldorf, North Rhine-Westphalia, Germany Work Structure: Hybrid (4 Days On-site / 1 Day WFH) Salary: Competitive (Depending on Experience)     About the role Pentasia are supporting a globally recognised iGaming organisation in their search for a CRM Specialist. In this role, you will execute CRM campaigns across multiple European markets, managing automated lifecycle journeys to improve customer engagement, retention, and player value. The role involves using data and technology to optimise campaigns, while collaborating with internal teams to deliver targeted promotions, loyalty initiatives, and multi-channel communications.   Key Responsibilities You will take ownership of key activities that contribute to their competitive advantage, including: Executing lifecycle and promotional CRM campaigns across multiple European markets Managing automated lifecycle flows, ensuring onboarding, engagement, and reactivation campaigns are continuously optimised, tested, and reported on to maximise performance metrics Managing loyalty programmes to drive retention and increase player value Planning and executing large seasonal campaigns used across both acquisition and retention channels Managing communication channels including email, SMS, push notifications, and in-app messaging Coordinating campaign content creation with creative teams   What you’ll bring Strong organisational skills and the ability to manage multiple projects simultaneously Fluency in English and German (written and spoken) Strong analytical and numerical skills A passion for CRM and data-driven marketing   Desirable skills It would be beneficial if you also have experience in: Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Experience in developing and executing customer retention strategies Experience with Salesforce Marketing Cloud (Content Builder, Journey Builder etc.) Experience with Excel   What you’ll get in return Support both your career development and wellbeing: Learning and development programmes designed to accelerate your growth Performance tools and feedback systems to support career progression Employee assistance programmes providing support for you and your family Health insurance Life assurance Income protection   If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com

Job Title: Regulatory Compliance Manager Malta  Fulltime - Hybrid  My client, a sportsbook and gaming operator on Malta is looking for a Regulatory Compliance Manager to join the team and support the MLRO. You will lead regulatory compliance across all active and prospective jurisdictions. Key Responsibilities Lead and develop the Regulatory Compliance team. Oversee daily compliance across sportsbook and casino operations. Maintain and improve regulatory controls, policies, and procedures. Act as main contact for regulators and integrity bodies. Manage audits, regulatory reporting, and remediation plans. Oversee license applications, renewals, and regulatory changes. Support integrity monitoring and reporting obligations. Provide compliance training and regulatory guidance. Review new market regulations for potential expansion. Experience & Qualifications 3+ years of experience in sports betting/iGaming compliance. Direct experience with gaming regulators and licensing processes. Bachelor’s degree  Experience with audits, renewals, and regulatory change management. Skills Strong communication and stakeholder management. Confident leader with sound judgment under pressure. Highly organized with strong prioritization skills Benefits Private health insurance Monthly fitness allowance + an attractive salary 

Office Manager – Full Time (Onsite, Malta) My client a growing iGaming company is looking for a sharp, highly organised Office Manager. This is a hands-on, fast-paced role for someone who stays calm under pressure, solves problems quickly, and thrives in a busy environment. What You’ll Do Oversee daily office operations Arrange travel and hospitality for the commercial team. Manage suppliers and negotiate better terms or resolutions. Handle urgent issues efficiently and proactively. Provide direct support to leadership, anticipating needs. Maintain a productive and well-organized workspace. What theyre Looking For: Strong organisational skills and attention to detail. Ability to prioritise and perform under pressure. Confident communicator and skilled negotiator. Previous experience in office management or operations. Resilient, adaptable, and comfortable in a demanding setting. What they Offer: Fast-moving, dynamic work environment. Key support role working closely with leadership. Competitive pay and varied daily responsibilities + health insurance   

Our client is looking for a Director of user acquisition to join their fast growing I-Gaming focused marketing agency.  They deliver marketing services tailored to the sports betting and online casino industries. You will own the UA strategy for the region, lead a team of media buyers, and shape the future of their growth initiatives. This is a high-impact, high-visibility leadership position. You will set the vision and strategy for user acquisition across EMEA, ensuring the campaigns deliver exceptional ROI and scale. You’ll work closely with senior leadership and collaborate across timezones to drive global success. If this sounds like your next role then please get in touch.  

We are looking for a System Architect to lead the design, implementation, and evolution of our private deployment of the Protos Sensor Data System. The role involves overseeing technical architecture, guiding custom transformation solutions, and ensuring data consistency, performance, and integration with enterprise BI systems. Key Responsibilities: Design the overall technical architecture and system evolution plan for the Protos system, responsible for private deployment. Lead the design, technical review, and implementation oversight of custom transformation solutions for the Sensor Data System within the existing private environment. Maintain a deep understanding of the architecture and performance across the full data lifecycle: acquisition, transmission, computation, storage, and querying of Sensor Data. Resolve key challenges in custom transformation processes, including tracking models, data consistency, latency, data loss, and system stability. Integrate Sensor Analytics with enterprise data warehouses and BI systems to ensure data availability and analytical consistency. Qualifications: Experience with private deployments of Sensor Data systems and participation in deep customization or modification of private deployments. Strong understanding of core components and data flow mechanisms in the Protos sensor architecture (collection, message queue, computation, storage, query). Ability to design, review, and supervise technical solutions at the architect or technical manager level. Solid background in data storage, including layered modeling, indicator system design, and advanced SQL capabilities. Understanding of BI systems and business analytics scenarios to translate technical advancements into actionable business data capabilities.

We are a crypto-first entertainment platform operating across casino, sportsbook, and prediction markets, built for a digital-native audience. Fast, innovative, and data-driven, we combine cutting-edge technology with high-performance growth strategies to shape the future of digital wagering. Our audience is global and crypto-savvy, and our acquisition engine is built on performance, creativity, and rapid experimentation. The Opportunity: We are seeking a Senior Acquisition Marketing Executive to scale and optimise our customer acquisition ecosystem. You will take ownership of key acquisition channels - paid media, affiliates, streamers, creators, influencers, and performance partnerships, with a focus on traffic quality, FTD growth, CPA efficiency, and long-term value. Working closely with the Head of Acquisition, you’ll help drive strategy, execution, and measurable growth in a highly performance-driven environment. Key Responsibilities: Acquisition & Growth Manage and optimise paid media, affiliates, programmatic, creators, and influencer channels. Identify, negotiate, and onboard new partners (agencies, affiliates, publishers, creators). Test and scale new channels, creatives, geographies, and partner models. Optimise budgets, bids, and payout structures to maximise ROI and player quality. Monitor competitor activity and emerging opportunities. Performance & Analysis Own acquisition reporting and performance dashboards. Analyse FTDs, CPA, LTV, ROAS, retention, and incremental uplift. Conduct deep-dive reviews and recommend corrective or scaling actions. Deliver weekly and monthly performance insights with clear recommendations. Partner & Cross-Functional Collaboration Manage affiliate, creator, and media partner relationships. Oversee commercial terms, incentives, tracking, and compliance. Collaborate with BI, CRM, creative, and product marketing to optimise attribution, onboarding, and messaging. Testing & Optimisation Lead structured experimentation across creatives, offers, audiences, and geographies. Translate insights into scalable growth opportunities. Stay ahead of trends across crypto, Web3, esports, and creator ecosystems. Required Experience: 2+ years in acquisition or performance marketing (iGaming, crypto, fintech, or similar performance-led environments preferred). Strong understanding of paid media, affiliate marketing, and creator partnerships. Proven ability to scale measurable acquisition channels. Advanced analytical skills; confident using Excel/Sheets and performance dashboards (SQL/GA/Looker/Tableau a plus). Commercially strong, with experience negotiating partner terms.

Location: Sofia, Bulgaria Work model: fully onsite Relocation: provided where required The Head of Affiliate Management will own and scale the company’s affiliate function end-to-end across key markets and brands. The role involves defining and executing affiliate strategy, driving profitable revenue growth, managing and developing a high-performing team, and building strong relationships with top-tier partners. It requires hands-on management of strategic accounts, data-led performance optimization (ROI, cohort analysis, traffic quality, fraud monitoring), and close cross-functional collaboration to improve funnel performance and lifetime value. Key requirements: Proven experience within a B2C iGaming operator in affiliate management, ideally in a lead or managerial role Demonstrated success in scaling affiliate revenue profitably Strong, existing network within the iGaming affiliate ecosystem, including partners, aggregators, and key industry contacts Excellent commercial and negotiation skills, with experience in contract management, commission modelling, and budget ownership/forecasting Strong analytical mindset, with the ability to interpret performance data and translate insights into clear, actionable decisions Experience managing multi-brand, multi-market, high-volume affiliate portfolios Fluency in both English and Turkish   If you are based in Bulgaria or willing to fully relocate, have experience in the Turkish iGaming landscape, Affiliate Marketing and speak English & Turkish then Apply Now or email me directly at: chrysavgi.patera@pentasia.com

Operations Manager – Gaming (Regulated B2C)   Location: Malta (Hybrid) Industry: iGaming / Online Casino & Sportsbook Type: Full-time Salary: €60-90k DOE     Overview An established European operator is expanding its licensed operations in Malta and is looking for a hands-on Senior Operations professional to work closely with the CEO and take ownership of day-to-day operational performance under the Maltese regulatory framework. This is a functional leadership role with real operational depth across casino and/or sportsbook, risk, fraud, compliance coordination, and supplier management.   You will not be managing only from a distance. The role requires someone who understands how the product works, how providers are onboarded, how payments and fraud flows behave, and how regulated operations run in practice.   What You’ll Be Responsible For Overseeing daily B2C operations across casino and/or sportsbook, ensuring platform stability and performance Acting as the operational point of contact for licensed activities and working closely with internal key functions Managing risk and fraud processes linked to payments, chargebacks, bonus abuse, and transactional monitoring Coordinating with PSPs, platform providers, game studios, and external suppliers Supporting game and provider onboarding, configurations, and operational readiness Handling incidents, root-cause analysis, and operational improvements Contributing to team setup and process building as the Malta function scales Providing operational reporting and insights directly to senior leadership   What We’re Looking For Strong hands-on experience in MGA-regulated B2C iGaming operations Solid exposure to risk, fraud, payments, and compliance collaboration Good understanding of casino operations (game setup, providers, flows) – sportsbook knowledge is a plus Experience working with PSPs, platforms, and third-party suppliers Ability to operate independently in a regulated, high-availability environment Comfortable working directly with senior stakeholders and supporting licence-related functions Exposure to building or scaling teams/processes is a strong advantage   Why This Role Work directly with executive leadership Be part of a newly structured Malta operation with real ownership Broad scope across operations, not a siloed function Hybrid setup in Malta

Junior Finance Officer   Location: Malta (On-site) Employment Type: Full-time Industry: iGaming / Online Entertainment Salary: €25-30k   Role Overview We are supporting a growing iGaming business in Malta, looking to add a Junior Finance Officer to its finance team. This is an excellent entry-level opportunity for someone looking to build a long-term career in finance, gain hands-on exposure, and develop within a fast-paced, international environment.   You’ll work closely with senior finance stakeholders, supporting day-to-day financial operations while gaining exposure to reporting, compliance, and group finance activities.   Key Responsibilities Support day-to-day accounting activities, including general ledger entries, AP/AR, and month-end processes Assist with intercompany reconciliations and group finance coordination Support revenue calculations, invoicing, and posting of sales invoices within financial systems Assist with cash flow monitoring, payments, bank administration, and basic credit control Support VAT returns and other regulatory or statutory filings Help maintain internal financial controls, documentation, and audit readiness Assist with budgeting, forecasting, performance analysis, and audit processes Provide general finance support to the team as required   Key Requirements Degree in Accountancy, Finance, or a related field (ACCA / ACA students considered an asset) Strong attention to detail with a structured, organised approach to work Good working knowledge of Microsoft Excel and willingness to learn finance systems Comfortable working in a dynamic, fast-moving environment Analytical mindset with strong problem-solving skills Collaborative attitude and clear communication skills Prior iGaming exposure is beneficial but not essential   What’s On Offer Entry point into a professional finance career within iGaming Hands-on learning and exposure to group-level finance operations Supportive team environment with development opportunities

Job Title: Sales Specialist (German Speaking) Location: Malta Company: Leading Online Gaming & Sports Betting Company Job Type: Full-time and On-site   Our client is a dynamic and successful online gaming and sports betting company seeking a German-speaking Sales Agent to join our energetic Sales Team on-site in Malta.   Responsibilities: Make outbound calls to engage with players from various sportsbook and casino brands. Reactivate inactive players and provide personalized recommendations to increase engagement and retention. Promote bonus campaigns and introduce new games, features, and payment methods. Guide players through the website for a seamless experience. Collaborate with your sales manager to set and achieve goals and targets.   Requirements: Passion for the online gambling and sports betting industry Excellent communication skills and ability to build rapport easily. Competitive spirit and drive to achieve success. B2B/B2C sales experience preferred. Native-level German language skills   Offer: €30,000 base salary with uncapped commission potential Complimentary breakfast and lunch available on-site every day Relocation to Malta package including flight, transportation, and temporary accommodation. Paid training. No weekend and/or night shifts (10-6 shifts' schedule) Sales competitions with prizes, social events, and team-building activities. Learning and development opportunities. Good work-life balance and company doctor-on-call. Opportunity to join a well-established company in Malta.