We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Our client is looking for a Head of Performance Marketing who owns all paid and programmatic acquisition channels, closing gaps in current coverage across paid social, programmatic, and clipping/creator-led campaigns for non regulated casino brands..
This is a strategic and hands-on role with a clear mandate to: scale spend efficiently, build a rigorous measurement and optimisation framework, and grow a small in-house team over time.
The role reports directly to CCO and carries end-to-end accountability for acquisition spend efficiency and channel performance, with a strategic mandate to optimize conversion and funnel performance and grow traffic.
You will take full ownership of programmatic, Paid social and creator-led clipping campaigns across all channels. Experience of the Turkish market prefered.
If you are able to relocate to Cyprus and have strong casino acquisition experience then please get in touch for more details.
Customer Service Agent (Finnish Speaking)
Location: Malta | Hybrid
Salary: €25,000 – €30,000
About the Role
We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.
Responsibilities
Support customers in Finnish and English via chat, email, and phone
Assist with account queries, verification, deposits, withdrawals, and promotions
Review KYC documents and perform security checks
Resolve customer issues professionally and efficiently
Collaborate with teams such as Risk, Fraud, and Responsible Gaming
Maintain accurate records in line with internal and legal requirements
Support translation and localisation tasks when needed
Contribute to a positive and collaborative team environment
What We’re Looking For
Fluent Finnish and English, written and spoken
Strong communication and customer service skills
Comfortable working shifts, including future night shifts
Flexible and motivated to grow within a scaling company
Responsible, accurate, and detail-oriented
Previous customer support experience is a plus
Interest in online gaming or sports betting is an advantage
What’s Offered
Hybrid working model
Lunch allowance for office days
Full reimbursement of office parking costs
Growth and development opportunities within a fast-growing company
Senior Customer Support Specialist (Finnish Speaking)
Form part of a fast-growing international iGaming business
Step into a senior, leadership-track CS role with real impact
Location: Malta (St. Julian’s) - Relocation Provided.
Workplace: Hybrid
Salary: Up to €30k + Bonus
Your Role:
Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence
Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards
Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements
Support fraud detection and account monitoring through detailed customer and transaction reviews
Act as a senior presence within the team, stepping in during peak periods or critical situations
Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department
Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes
Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience
Take ownership of specific markets, features, or workflows, becoming a go-to person within the team
What You Bring:
2+ years of experience in online customer support within iGaming or a similar fast-paced environment
Strong understanding of KYC, payments, and customer risk/fraud fundamentals
High emotional intelligence with a natural leadership mindset
Data-driven approach with awareness of how performance impacts wider business outcomes
Fluent English and Finnish
Ability to multitask, prioritise, and perform under pressure
Comfortable working shifts, including potential night shifts
Interest in sports and/or casino products is a plus
Curiosity around tools and technology (including AI) to improve efficiency
What’s in It for You?
Salary up to €30K + Bonus
Quarterly team events and weekly company socials
Hybrid work setup with home-office allowance
Work remotely from anywhere yearly benefit
Wellbeing allowance
Private health insurance with dental coverage
Our client is looking for a Programmatic and Marketing Tech Manager.
The Programmatic and Marketing Tech Manager is responsible for the set-up, management, optimization and analyzing performance campaigns in specific regions.
Campaign Optimization & Innovation: Lead the ongoing optimization of media campaigns, utilizing data-driven insights to refine strategies and identify new growth opportunities. Actively test and innovate to ensure sustained campaign performance across digital channels.
Cross-Functional Collaboration: Collaborate closely with internal teams (Affiliates, Design and Content) to ensure the integration of marketing efforts. Leverage cross-departmental insights to achieve optimal campaign performance.
Data-Driven Performance Analysis: Oversee the setup, tracking, and detailed performance analysis of all campaigns using Adservers and other tools. Continuously monitor KPIs, analyzing results against set targets, and providing actionable recommendations to senior management.
The role is based on site in \Malta so if this sounds like you then please get in touch.
My client is looking for a Senior Affiliate Manager who has experience across sportsbook and casino. . This is an exciting opportunity for a professional looking to make a significant impact in a fast-paced and collaborative environment.
You will lead and grow their affiliate partnerships across Sportsbook and Casino verticals.The successful candidate will be responsible for managing a portfolio of key affiliates, driving new business opportunities, optimizing partner performance, and delivering sustainable revenue growth.
This role requires a strong understanding of the sportsbook affiliate landscape, player acquisition strategies, sports betting products, and performance marketing.
The ideal candidate combines relationship management expertise with analytical skills and a proven ability to negotiate, execute, and scale affiliate partnerships in highly competitive markets.
If this sounds like you and you can work in an office in Malta then please egt in touch
Sales Role - Mix of New Business & Account Development - DACH Region
Sports Betting Focus
DACH Region
Account Development Role
B2B iGaming provider
Great opportunity to work for a well-established and respected brand
Can offer a attractive base salary + bonus/commissions on top
This company is one of the most well- known B2B suppliers to the iGaming sector. With an established brand it is now looking to expand and recruit another Sales/Account Developer to join its highly successful and respected team.
For this role you will need to be based in one of a number of locations throughout Europe. The focus for the role is the DACH region (Germany & Austria mostly). You will be responsible for promoting this company's full range of iGaming solutions to predominately Sports Betting operators within your assigned portfolio. The main focus will be to formulate strategies for specific accounts and then implement them. This will involve developing existing accounts, cross-selling and up-selling. You will be required to travel to meet clients, carry out product demos and attend industry events/trade shows.
To be considered for this role you will need solid product knowledge of odds, trading or streaming products. iGaming sales or account management experience too would be ideal, candidates with only product (no sales experience) will also be considered.
You will also need to be fluent in English and ideally German both written and verbal.
For further information please contact Karl Harenburg at Pentasia.
MLRO
Legal & Compliance - Sliema, Malta (Hybrid)
An established iGaming business is looking to hire a professional MLRO with MGA expertise. This is an opportunity to work with a super group of people who listen and continue to improve their processes in an ever changing regulatory landscape.
Main duties include;
Act as the appointed Money Laundering Reporting Officer (MLRO) under the PMLFTR and FIAU Implementing Procedures, and as the Company’s designated contact person with the FIAU and MGA on AML/CFT matters.
Ensure the Company remains compliant with all relevant AML/CFT laws, regulations, regulatory requirements and guidance.
Take ownership of designing, implementing, reviewing and maintaining the Company’s AML/CFT policies and procedures, including the Business Risk Assessment (BRA) and Customer Risk Assessment (CRA).
Analyse risks identified through audits and risk assessments, implement appropriate control mechanisms, and ensure remediation actions are completed within agreed timelines.
Take responsibility for AML/CFT regulatory reporting, including the preparation and submission of the Risk Evaluation Questionnaire (REQ) and other required regulatory submissions.
Provide regular AML/CFT updates to senior management, including during monthly management meetings and quarterly Board meetings.
Receive, review and assess internal suspicious transaction/activity reports and determine the appropriate course of action.
Ensure suspicious transactions and activities are reported to the Financial Intelligence Analysis Unit (FIAU) accurately and within the required timeframes.
Liaise and cooperate with the FIAU, MGA and other relevant regulatory authorities in a professional and timely manner.
Support and oversee relevant aspects of internal and external audits and regulatory reviews relating to AML/CFT.
Work with relevant internal teams to ensure systems, controls and operational processes remain aligned with AML/CFT requirements and Company policies.
Provide AML/CFT guidance and recommendations to the business, including identifying opportunities to strengthen existing systems, controls and procedures.
Maintain appropriate AML/CFT records and documentation in accordance with regulatory and internal requirements.
Undertake any other duties reasonably required by the Company from time to time.
Applications will be considered from people with;
Previous experience in an MLRO, Deputy MLRO, senior AML/Compliance or similar role is essential.
Strong working knowledge of relevant AML/CFT legislation and regulations, particularly the FIAU Implementing Procedures (IPs), Prevention of Money Laundering Act (PMLA), Prevention of Money Laundering and Funding of Terrorism Regulations (PMLFTR), and applicable Anti-Money Laundering Directives (AMLD).
Relevant qualifications or professional certifications in AML, compliance, law, risk, finance or a related field.
Good understanding of the iGaming industry and its associated AML/CFT risks.
Familiarity with regulated markets would be considered an asset.
Experience in risk management, regulatory reporting and AML/CFT risk assessments would be considered an asset.
Excellent communication skills for both internal and external interactions.
High level of integrity, professional ethics and sound judgement.
Strong business acumen.
Highly developed sense of teamwork and cooperation.
Excellent attention to detail, planning and organisational skills.
Proactive and able to work effectively on your own initiative.
Strong reporting and record-keeping capabilities.
Ability to work effectively and make sound decisions under pressure.
Positive attitude and passion for your work.
Fluent in English, both written and spoken.
We are looking for a Senior Software Engineer with strong Game Engine experience to join a team developing technology that powers high-quality online casino games.
The ideal candidate is a hands-on engineer with a strong software engineering background and proven experience working on game engines, game frameworks, or core game technology. Experience in iGaming, online casino, slots, or other real-money gaming environments is highly desirable.
Key Responsibilities
- Design, develop, and maintain game engine and core gaming technologies.
- Build reusable components and frameworks used across multiple casino games.
- Develop and optimize game logic, game states, animations, rendering, and core game functionality.
- Improve engine performance, scalability, reliability, and maintainability.
- Work closely with Game Developers, Artists, Product Managers, QA, and other engineering teams.
- Contribute to technical architecture and make decisions around the evolution of the game engine.
- Troubleshoot complex technical and performance issues.
- Write clean, maintainable, well-tested, and production-ready code.
- Mentor other engineers and contribute to engineering best practices.
Must-Have Requirements
Strong professional experience developing or working with a Game Engine or Game Framework.
- Senior-level experience in software engineering.
-Strong programming skills in JavaScript/TypeScript, C++, C#, or another relevant language.
Solid understanding of game architecture, game loops, state management, and game mechanics.
Experience with 2D/3D rendering, graphics, animation, WebGL, Canvas, or similar technologies.
- Experience building reusable and scalable game components/frameworks.
Very strong Base & Equity - Dependant on Experience -
Quantitative Trader (Prediction Markets) — Remote Europe
A fully remote trading company operating in prediction markets is looking for a Quantitative Trader to join a senior team building high-performance automated trading systems.
The business is backed by an established tier 1 iGaming and sports betting operator and benefits from significant industry expertise, technology, and resources.
The role is focused on overseeing highly automated live trading, improving trading strategies, identifying and validating edge, and safely rolling improvements into production. Performance will be measured through areas such as EV gains, fill quality, and trading-system uptime.
This is a live-markets position. It is not a traditional 9-to-5 role, and some weekend coverage is expected as part of the trading team's shared schedule.
Main Responsibilities:
Monitor live automated trading, including performance, exposure, market behaviour, and risk during sporting events.
Adjust algorithmic trading behaviour when required and intervene through hedging or halting when markets, models, or data behave unexpectedly.
Research, test, and improve pricing, signals, quoting strategies, models, and risk logic across sports prediction markets.
Manage the safe rollout of strategy changes using shadow, canary, or staged-exposure approaches.
Analyse trading data including P&L attribution, fill quality, slippage, exposure, and model performance.
Backtest and simulate strategy changes before they are introduced into live markets.
Work closely with trading-systems engineers to translate strategy ideas into production logic and improve trading tools, controls, and guardrails.
Contribute trader judgement to product decisions around instrument design, pricing, settlement, and risk.
Desired experience:
Strong sports betting domain knowledge is essential.
Experience within a sportsbook, betting exchange, betting operator, financial trading environment, or a demonstrable personal betting track record.
Good understanding of probability, statistics, expected value, edge, risk, and market dynamics.
Comfortable analysing trading data using Python and/or SQL.
Experience using AI tools to support research, analysis, and reporting.
Python skills are sufficient for the role. C#/.NET knowledge is advantageous but not mandatory.
Quantitative background through Mathematics, Computer Science, Engineering, Statistics, Economics, or equivalent practical experience.
Willingness and genuine interest in working around US sporting events, including some weekends.
Comfortable working with ownership and ambiguity in an early-stage environment.
Experience with prediction markets, exchange-style products, sports modelling, machine learning, automated trading strategies, BI/reporting, or C#/.NET would be advantageous but is not 100% mandatory.
I am looking for a motivated Quality Manager to join my client's team at their Parma office. The successful candidate will contribute to the continuous development of our management system, ensuring compliance with international standards and promoting a culture of continuous improvement.
Requirements
Qualifications
University degree and a minimum of 3 years of experience in a similar role.
Excellent command of English (C1 level).
Strong organisational skills and excellent attention to detail.
Certification in quality auditing or a related field is considered a plus.
Proven ability to work collaboratively with internal teams and external stakeholders.
Responsibilities
Maintain and develop, including the modification or extension of, the ISO/IEC 17020, ISO/IEC 17025, ISO/IEC 17065, and ISO/IEC 17021-1 standards within the CAB management system, as well as related accreditation activities.
Coordinate and oversee the company’s entire management system, ensuring that all procedures comply with the applicable standards.
Coordinate internal and external audit activities and manage relationships with accreditation bodies, consultants, and contracted auditors.
Manage non-conformities and implement appropriate corrective actions.