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We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.

Remote

Head of Artificial Intelligence

Remote, Europe

Attractive package available

One of our fastest growing customers is looking for a Head of AI to work on a fully remote basis. We are seeking a Head of AI to build and lead the development of AI systems that take on high-volume, repetitive decision-making, enabling our teams to focus on strategic and creative work. You will own the AI agenda end-to-end, from team build-out to the design, deployment and governance of decisioning systems, along with the supporting data and evaluation infrastructure. Working closely with specialist teams, you’ll ensure systems reflect real expertise and deliver measurable business impact. Key responsibilities Design and deploy AI agents and LLM-based systems to automate specialist judgement tasks, optimising for cost, quality, latency and ROI Build scalable data, retrieval and evaluation infrastructure to ensure decisions are explainable, testable and continuously improving Partner with business teams to identify high-impact use cases and deliver production-ready solutions that enhance output Establish robust data governance and responsible AI practices, including human-in-the-loop controls and regulatory compliance Report on performance, decision quality and business impact to senior stakeholders Requirements 5+ years’ experience in AI, data science or machine learning, including leadership of AI strategy and delivery at scale Advanced degree in Computer Science, AI, Data Science or related field Hands-on expertise in ML, generative AI, LLMs and decisioning systems in production environments Strong background in BI, marketing analytics and linking AI initiatives to commercial KPIs Excellent stakeholder communication skills Strategic, pragmatic and delivery-focused mindset Experience applying AI in iGaming is essential If you’re a hands-on AI leader excited to build an AI function from the ground up in a fast-paced environment, we’d love to hear from you. They are negotiable on total compensation package.
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Remote

Senior Product Designer

Remote, Europe

Competitive dependent on experience

Title - Senior Product Designer - Sportsbook  Salary - Competitive depending on experience  Location - Bulgaria, Poland or Serbia  Structure - Remote  Here at Pentasia we are partnered with a fast-growing US sportsbook on a search for their first EU-based Senior Product Designer. You'd be the primary design voice for the entire EU organisation, working in close partnership with the US design team. I'm looking for a confident generalist who thrives in a lean, fast-moving environment owning the full design process from research through to launch.  Previous experience in Sportsbook is advantageous but not required.    If this sound like the right opportunity for you, don't hesitate to reach out.  
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Remote

Acquisition Manager

Remote, Europe

Good base + bonus

Acquisition Manager – iGaming Casino Location: St. Julian’s, Malta or Remote   About the Role We are hiring an experienced Acquisition Manager (Affiliate) to join a fast-growing international iGaming business. This role is responsible for managing, optimising, and scaling the affiliate programme to drive player acquisition and revenue growth within the online casino vertical. This is a hands-on, commercially focused position, suited to someone who already has an active network of affiliate partners and can generate results from the outset. Key Responsibilities Manage the day-to-day operations of the affiliate programme across multiple markets Build, maintain, and grow relationships with key and VIP affiliate partners Leverage an existing affiliate network to drive traffic and acquisition performance Identify, onboard, and activate new affiliate partners Optimise CPA, Revenue Share, and Hybrid deals to maximise ROI Monitor campaign performance and ensure accurate tracking across platforms Analyse data and produce regular performance reports Manage affiliate budgets and support acquisition forecasting Ensure affiliate compliance with brand guidelines and Terms & Conditions Collaborate with internal teams (CRM, Product, Marketing) to align campaigns and promotions Stay up to date with market trends and competitor activity Represent the company at industry events and conferences Requirements Proven experience in iGaming (casino) within an affiliate or acquisition role An established and active network of affiliate partners Strong understanding of key international markets (Europe preferred) Experience managing CPA, Revenue Share, and Hybrid models Strong analytical and data interpretation skills Excellent communication and relationship management abilities Fluent in English; additional European languages are an advantage Experience with affiliate platforms such as NetRefer, Income Access, MyAffiliates, or similar Highly organised with the ability to manage multiple priorities What’s on Offer Competitive salary with performance-based incentives Flexible working options (Malta-based or remote) International and collaborative working environment Flat structure with strong exposure to senior stakeholders Opportunity to take ownership of a key acquisition channel Career development and industry event exposure If you meet the above criteria and are looking for your next opportunity within a growing iGaming business, we encourage you to apply.
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Hybrid

Client Accounting Team Lead

Swatar, Europe, Malta

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Client Accounting Team Leader My Client, a growing Corporate Service Provider, is on the lookout for a finance professional to join the team. The Team Leader will manage a client portfolio while supervising and supporting junior accountants within the Client Accounting team. Key Responsibilities: Manage and review client accounts, management accounts, VAT returns, and financial statements Oversee audit processes and ensure all statutory deadlines are met Review work completed by others and assist with technical accounting queries Hold regular team meetings and monitor workload and progress Liaise with management, auditors, and other departments Ensure high-quality service delivery and compliance with regulations Support training, performance reviews, and best practices within the team Contribute to client meetings and assist in securing new business Requirements: Fully qualified accountant At least 2 years’ senior experience in client accounting Strong knowledge of accounting principles and VAT Proficient in Excel, Word, Outlook, and SAGE Strong communication, organisation, and problem-solving skills Able to manage multiple priorities and work independently and in a team Detail-oriented, responsible, and professional with confidential data What's in it for you ? Attractive salary Performance bonus Health Insurance Free Parking Study leave On the job training and more !!
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Hybrid

Swedish VIP Manager - Hybrid, Malta

Malta, Europe, Malta

€25,000 - €35,000 pa + Bonus

Position: VIP Manager – Swedish Market Location: Malta | Work model: Hybrid Relocation is not provided. Responsibilities:   Build and maintain strong, long-term relationships with VIP players to drive engagement, satisfaction, and retention. Proactively manage a portfolio of high-value accounts, providing tailored offers, personalized experiences, and first-class support. Analyze player behavior and data to identify potential VIPs, upgrade opportunities, and at-risk customers. Collaborate with CRM, marketing, product, payments, and customer support teams to deliver seamless player experiences. Monitor player activity to ensure timely intervention in cases of churn risk or changes in play behavior. Support payment processes for VIPs, ensuring smooth transactions and resolving any issues quickly. Maintain strong awareness of competitor offerings and market trends to refine VIP strategy. Ensure all interactions align with responsible gaming, AML, and regulatory frameworks. Provide detailed performance reports, KPIs, and insights to management on VIP performance and revenue contribution. Ongoing Reactivation of inactive players by various communication ways.   Requirements: Based in Malta. Minimum 2+ years of experience in VIP management, account management, or relationship management within iGaming. Experience in the Swedish Market. ???????Strong knowledge of online casino and/or sportsbook products and player behaviors. Excellent communication, negotiation, and interpersonal skills, with a customer-first mindset. Data-driven mindset with strong analytical and reporting skills. High level of professionalism, discretion, and ability to work in a fast-paced environment with flexible working hours. Fluency in English & Swedish is required. Knowledge of the German Language is considered an asset.   If you have experience in iGaming and specifically as a VIP Manager with focus on the Swedish market, you are fluent both in Swedish and English and looking for your next challenge, then Apply now or email me directly at: chrysavgi.patera@pentasia.com
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Hybrid

Country Manager Sweden

Malta, Europe, Malta

€80,000 - €90,000 pa + Bonus

Position: Country Manager Sweden Location: Malta | Work model: Hybrid Relocation is not provided. Responsibilities: Define and execute the marketing and growth strategy for the regulated Swedish market Develop and manage campaigns for customer acquisition and activation in compliance with local regulatory requirements Optimize the channel mix to maximize reach, efficiency, and ROI Collaborate closely with Marketing and CRM teams to strengthen market positioning Analyze campaign performance, customer behavior, and market trends, deriving actionable insights Monitor key KPIs (e.g., acquisition, conversion, retention) and drive continuous improvement Manage and develop external partners (e.g., affiliates, agencies) Identify growth opportunities and optimization potential within the Swedish market Requirements: Several years of experience in the iGaming industry with a strong focus on marketing Solid understanding of customer acquisition and retention strategies Experience across key marketing channels (affiliate, paid media, social) Good knowledge of the Swedish market and its regulatory framework is a strong advantage Strong analytical mindset with a data-driven approach Proven experience in KPI management and campaign performance optimization Fluent in Swedish and English Knowledge of the German Language is considered an asset. Based in Malta If you have experience in iGaming with focus on the Swedish market, you are fluent both in Swedish and English and looking for your next challenge, then Apply now or email me directly at: chrysavgi.patera@pentasia.com
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On-site

Casino Executive

Sliema, Europe

Up to €37K Gross (Depending on Experiecne)

Pentasia are supporting a rapidly growing B2B Provider in their search for a Casino Executive. The successful candidate will manage daily casino game releases and optimisation, coordinate promotions and roadmaps, and use performance and market insights to improve game positioning across multiple platforms.   Responsibilities & tasks : Execute daily game releases: set up new games, perform testing, and ensure correct placement within the relevant categories. Continuously update game ordering and positioning across all managed casinos, based on performance and product guidelines. Assist in building monthly roadmaps by providing operational input, game suggestions, and promotional ideas. Track and follow up on roadmap execution with clients: game launches, promotions, tournaments, and ensure timelines are respected. Monitor competitors and market trends daily (new games, top performers, promotions) and actively share actionable insights with the product team.   Experience required : 1+ years of experience in online casino department Strong understanding of casino game types, games mechanics, features, and player incentives. Strong interest in casino products (slots, crash games, table games, live casino) Experience with casino platforms and CMS tools Experience working with cross-functional teams (CRM, Risk, Product). Ability to work in a fast-paced, high-growth environment with a hands-on and analytical approach. Experience in African markets or emerging markets (Latam, Asia)   Imperative skills (people skills, know-how) : FR Language EN Language    Secondary skills (people skills, know-how) : Strong organizational skills and ability to manage priorities Effective communication with diverse clients Ability to adapt the product to different markets Flexible and collaborative mindset Strong team spirit and support for colleagues     If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com
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Remote

Mid-Senior Paid Media Manager iGaming (US Market)

Remote, North America, Europe

$150-200K

Fast-growing iGaming company scaling rapidly in the US, building a high-performance social gaming platform and expanding into new verticals. The Role This is a Director-level role combining technical depth with commercial impact. You will lead the insight function, initially as a hands-on individual contributor, using data to drive revenue, player behaviour, and business performance within the online casino vertical. The company already has a solid data foundation in place (real-time data and tools like Hex) — your role will be to build on this and evolve the insight function. We are looking for someone with experience in online casino and the ability to combine strong technical expertise with commercial thinking. Key Highlights Background in Data Science / Analytics / BI, with exposure to ML / AI / automation Hands-on role initially — working directly with data, queries, and analysis Lead the insight function from day one, with scope to define the roadmap and build and scale the team. Strong technical + commercial focus (revenue, retention, player behaviour) Key Responsibilities Apply data science and analytics to identify revenue drivers and growth opportunities Act as a bridge between data and commercial teams Work hands-on with data (SQL, analysis, modeling) Translate complex data into clear, actionable business decisions Partner with commercial teams (CRM, acquisition, VIP, casino) Define the data/insight roadmap aligned with business needs Explore and implement ML / AI-driven approaches where relevant  
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Hybrid

Senior Customer Support Specialist (Dutch Speaking)

Saint Julians, Europe

€30,000 DOE

Senior Customer Support Specialist (Dutch Speaking) Location: Malta (Hybrid) Salary: Up to €30K + Bonus + Relocation Package About the Role Join a fast-growing international iGaming company as a Senior Customer Support Specialist, where you’ll play a key role in delivering excellent player experiences while supporting team performance. This is a great opportunity to step into a senior, leadership-track position with real impact. Responsibilities Provide high-quality support via live chat, email, and phone Handle complex queries and manage escalations efficiently Review KYC documents and process withdrawals in line with compliance Support fraud detection and account monitoring activities Act as a senior team member during busy or critical periods Assist with onboarding, coaching, and knowledge sharing Support Team Leads in tracking KPIs (CSAT, response times, ticket volumes) Collaborate with product, payments, and compliance teams Take ownership of specific markets, features, or workflows What We’re Looking For 2+ years’ experience in customer support within iGaming or a similar environment Good understanding of KYC, payments, and fraud/risk processes Fluent in Dutch and English Strong communication skills and a proactive, team-oriented mindset Ability to multitask and perform under pressure Comfortable working shifts, including nights Interest in sports or casino products is a plus Interest in tools/AI to improve efficiency is an advantage What’s On Offer Salary up to €30K + bonus Relocation package to Malta Hybrid working + home office allowance Work remotely abroad benefit Private health insurance (including dental) Wellbeing allowance Regular team events and company socials
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Remote

Remote Head of Devops & Security

Remote, Europe

Up to €120,000

Head of DevOps & Security - Scope of Services A crypto casino is looking for a Head of DevOps & Security to own the security posture and infrastructure reliability of their platform end-to-end. This is a senior leadership role responsible for protecting player funds, hardening cloud infrastructure, and building out DevOps practices that keep our platform fast, available, and resilient at scale. You'll lead a team of security and infrastructure engineers, partner closely with product and software engineering, and serve as the executive point of contact for all security incidents, compliance audits, and infrastructure strategy. You will be a hands-on contributor to the security and DevOps infrastructure that keeps everything running smoothly. Responsibilities include, but are not limited to, the following: DevOps & Infrastructure:  Own the reliability and scalability of the cloud infrastructure, including container orchestration, CI/CD pipelines, observability, and disaster recovery. Design and maintain infrastructure-as-code (IaC) across AWS or equivalent cloud platforms, with a focus on reproducibility, auditability, and least-privilege access. Build and optimize CI/CD pipelines for fast, safe deployments — including Docker build caching, multi-stage builds, and automated testing gates. Establish SLOs, SLIs, and error budgets; lead incident management and on-call practices. Architect disaster recovery and business continuity plans, including cross-region failover and backup strategies. Drive cost optimization across cloud spend while maintaining performance and security standards. Information Security Strategy & Governance Develop, implement, and maintain the Company’s information security strategy and cybersecurity framework. Establish security policies, standards, and governance structures to safeguard the Company’s systems, infrastructure, and data assets. Oversee alignment of information security practices with the Company’s operational objectives and technology roadmap. Cybersecurity Risk Management Identify, assess, and manage cybersecurity risks across the Company’s technology environment. Implement appropriate risk mitigation strategies and security controls designed to protect critical infrastructure and digital assets. Monitor evolving cyber threats and vulnerabilities that may impact the Company’s infrastructure or operations. Security Operations & Incident Response Oversee processes for monitoring, detecting, and responding to cybersecurity incidents or security vulnerabilities. Coordinate incident response activities, ensuring appropriate investigation, containment, and remediation measures are implemented. Support the development and maintenance of incident response plans and security response procedures. Digital Asset & Platform Security Oversee security frameworks relating to the protection of digital assets, wallets, and crypto transaction infrastructure where applicable. Support the implementation of safeguards designed to protect wallet systems, transaction processes, and platform integrity. Coordinate with Risk, Fraud, and Product teams to strengthen controls protecting the platform from abuse, account compromise, or system manipulation. Compliance & Regulatory Alignment Oversee alignment of the Company’s security practices with relevant regulatory obligations, compliance requirements, and industry standards. Support internal and external security audits, risk assessments, and compliance reviews where required. Maintain oversight of data protection, security controls, and governance frameworks. Security Awareness & Continuous Improvement Promote a culture of security awareness across the organisation through guidance, training, and knowledge-sharing initiatives. Identify opportunities to strengthen the Company’s cybersecurity posture through improved tools, processes, and security practices.
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