iGaming

Vice President of Operations Location: United States (On Site | Austin, Texas) Industry: Gaming Technology / Historical Horse Racing (HHR) About the Company My client, a subsidiary of a major publicly traded gaming and entertainment organization, is the leading provider of technology for Historical Horse Racing (HHR) in the United States. Its proprietary platform powers one of the most flexible, secure, and content-rich HHR ecosystems in the market, processing billions in wagers annually in partnership with top-tier gaming manufacturers and operators nationwide. The Role The Vice President of Operations is a key member of the Executive Leadership Team and a strategic partner to the President. This role owns the company’s end-to-end operational execution, ensuring scalable, compliant, and high-performance delivery across Gaming Operations, Technical Operations, and IT Operations. This is a senior leadership role for an operations executive with deep experience in regulated, technology-driven environments who can balance strategic vision with hands-on execution. Key Responsibilities Operational Leadership Set and execute operational strategy aligned with growth, compliance, and reliability objectives Define, document, and optimize operational processes across all functions Establish KPIs and reporting frameworks to drive continuous improvement Ensure operational scalability, efficiency, and service excellence Gaming Operations Oversee regulatory compliance, licensing, installations, logistics, and field service Facilities oversight and customer support reporting Technical Operations Lead all customer implementations including project planning, hardware specification, system builds, testing, installation, training, and go-live support Oversee complex issue triage and cross-functional coordination Drive continuous improvement in manufacturing and integration processes Partner closely with product and engineering teams IT Operations Own enterprise IT infrastructure, networking, cybersecurity, and system uptime Lead IT modernization to support growth and regulatory requirements Oversee internal systems selection, deployment, and management Provide consulting support for customer network architecture Executive Partnership & Leadership Serve as a trusted advisor to the President and Executive Leadership Team Contribute to strategic planning, innovation initiatives, and cross-functional execution Build, mentor, and lead high-performing, multidisciplinary teams Qualifications Required 10+ years of senior operations leadership experience in gaming, technology, or other highly regulated industries Proven experience managing complex, multi-disciplinary operations (technical, IT, logistics, compliance) Strong people leadership and team-building background Experience implementing process improvement frameworks (Lean, Six Sigma, etc.) Strong understanding of regulatory and compliance environments Bachelor’s degree in Business, Engineering, Operations, or related field Preferred MBA or advanced technical degree Experience scaling operations during rapid growth or post-acquisition environments Familiarity with gaming platforms, HHR systems, or distributed gaming technology Core Competencies Strategic, data-driven decision making Operational rigor and execution excellence Collaborative, transparent leadership style Ability to lead under pressure while maintaining long-term focus

The Company: This opportunity is with a top 10 online casino operator by revenue in New Jersey. They operate in a highly regulated iGaming environment and is focused on delivering highly personalized, data-driven player experiences. This success has fueled continued growth and expansion plans to launch in new regulated markets. About the Role: As a Senior BI Analyst you will own the full analytics lifecycle — from raw data in the datalake to executive-ready insights. This is a hands-on role for someone who is equally comfortable querying large datasets in AWS, working within a modern data warehouse, and building Tableau dashboards that are actively used to run the business. You will work closely with the senior leaders and Product, Marketing, Finance, Risk, and Compliance teams to turn complex datasets into actionable insight that directly impacts profitability, customer outcomes, and regulatory confidence. Key Responsibilities: Data Understanding & Sourcing Develop deep understanding of our client's data ecosystem, including transactional, customer, marketing, product, bonus, and risk data Work hands-on with the AWS-based Data Lake and modern Data Warehouse Source, join, and transform data from multiple live and batch data sources Validate data integrity and ensure analytical accuracy across platforms Data Manipulation & Analysis Write efficient SQL to extract, aggregate, and analyze large datasets Build and maintain analytical datasets optimized for reporting and real-time decision-making Perform exploratory analysis to identify trends, anomalies, and opportunities Partner with stakeholders to frame the right analytical questions Reporting & Visualization Design, build, and maintain Tableau dashboards used for live and near real-time business steering Translate complex metrics into clear, decision-oriented visualizations Own core performance dashboards (revenue, unit economics, bonuses, player behavior, risk exposure) Business Partnership Act as a thought partner to senior stakeholders, not just a report builder Proactively surface insights, risks, and opportunities Support forecasting, budgeting, and strategic planning with data-backed analysis Data Quality & Governance Establish consistent metric definitions and documentation Support auditability and regulatory requirements through transparent data logic Qualifications: 5+ years of experience in BI, analytics, or data analysis role Strong SQL skills and experience working with large, complex datasets Hands-on experience with AWS data environments and modern data warehouse architectures Advanced experience with Tableau Strong understanding of data modeling, metric design, and analytical best practices Ability to communicate insights clearly to technical and non-technical audiences Experience in iGaming, gaming, fintech, or other regulated industries Experience with event-level data and real-time or near real-time analytics Exposure to predictive modeling, LTV analysis, or ML-adjacent workflows Comfortable operating in a fast-moving, high-accountability environment  

 We are looking for a Senior Social Media Manager to own our clients social media strategy and execution for a confidential, regulated digital entertainment product. This role requires someone who is highly creative but able to work within constraints. You will be responsible for building engaging, indirect, and story-driven social content that drives interest and community growth without relying on direct or explicit promotional messaging. If you are a social media i-gaming professional looking for your next challenge in a fast growing exciting business then please get in touch.