iGaming

We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.

Be Part of the Tech Revolution in Gaming<b>.</b>
Powering business growth.

Be Part of the Tech Revolution in Gaming.

We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 10,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!

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New Career Opportunities

Latest Jobs in iGaming.

Pentasia believes in building more diverse, equitable and inclusive workplaces.

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Hybrid

Junior Sales Representative | igaming| Base+Bonus | Onsite Miami/USA

Miami, North America

$60,000 + Bonus

About the Opportunity Our client is a leading affiliate marketing company within the fast-growing iGaming industry, delivering innovative performance marketing solutions across sports betting, casino, and poker. Working alongside some of the world's most established gaming operators, they help brands expand their market presence and drive customer acquisition through strategic partnerships and data-driven marketing initiatives With operations spanning more than 20 international markets and offices in key hubs including Miami, Bogotá, São Paulo, and Madrid, the business has built a strong global footprint. As part of their continued expansion in North America, they are seeking a motivated Junior Sales Representative to support business development activities, build strategic partnerships, and contribute to commercial growth initiatives. The Role This is an excellent opportunity for an ambitious commercial professional looking to develop their career in sales, partnerships, and business development within a fast-paced international environment. You will play a key role in identifying new opportunities, managing partner relationships, and supporting the delivery and optimization of marketing campaigns. Key Responsibilities Build and maintain relationships with affiliates, media partners, and influencers. Support the negotiation and onboarding of new commercial partnerships. Identify and develop new business opportunities across the North American market. Coordinate campaigns with internal marketing teams to ensure successful execution. Monitor campaign performance and assist with optimization initiatives. Track key performance metrics and provide insights to support commercial decision-making. Ensure partner communications are professional, timely, and effective. Requirements 1-3 years of experience in Sales, Business Development, Account Management, or Digital Marketing. Strong commercial awareness and business development mindset. Excellent communication and relationship-building skills. Analytical approach with the ability to interpret campaign and performance data. Highly organized with strong attention to detail. Self-motivated and comfortable working in a target-driven environment. Nice to Have Spanish language skills. Experience within affiliate marketing, performance marketing, or digital media. Knowledge of the online gaming, sports, entertainment, or digital acquisition sectors. What's on Offer Permanent employment with long-term career progression opportunities. Exposure to international markets and high-growth business environments. Annual training and professional development allowance. Flexible working arrangements, including hybrid working options. Opportunity to make a direct impact on business growth and commercial success. Collaborative and entrepreneurial team culture. Apply Now If you are a commercially driven professional looking to accelerate your career in sales and partnerships, we would love to hear from you. Apply today to learn more about this exciting opportunity.  
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Remote

Graphic Designer - Crypto Casino

Remote, Europe

Competitive depending on experience

Graphic and Motion Designer - Crypto Casino  Salary - Competitive depending on experience  Location - Europe  Structure - Full remote  Here at Pentasia we are partenered with a incredibly exciting and well known Crypto Casino looking to expand their Design team.  I'm currently on the lookout for talented Designers with both Graphics and Motion Design experience. iGaming experience highly preferred, even better if within a Crypto casino. If interested, don't hesitate to reach out or click the link below for more information.
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Remote

Customer support manager

Remote, Remote

up to 45000 gross per year - B2B

Full remote role B2B contract provided Salary: up to 45k gross per year Previous experience in the iGaming industry is required   Main Responsibilities Lead the day-to-day operations of the Customer Support department, ensuring efficient collaboration between first-line and second-line support teams. Manage the onboarding and operational readiness of Customer Support Representatives and team leads. Oversee support operations using Intercom, Zendesk, or similar customer support platforms. Define, monitor, and improve KPIs, including response time, resolution time, SLA adherence, and CSAT. Conduct quality assurance reviews to maintain high service standards and compliance. Prepare reports on team performance, workload, operational metrics, and customer feedback. Maintain and improve the Knowledge Base, Help Centre, and internal documentation. Drive process improvements, workflow optimization, and customer support automation initiatives. Collaborate with Fraud, AML, Payments, VIP, and Product teams to resolve escalated cases and improve customer experience. Manage workforce planning, shift coverage, and ensure compliance with AML, KYC, and data protection requirements.   Key Skills & Experience Previous experience managing a Customer Support team, ideally within iGaming, fintech, or online platforms. Strong leadership and people management skills. Experience with Intercom, Zendesk, or similar CRM/support tools. Proven ability to monitor and improve KPIs, SLAs, CSAT, and operational performance. Experience creating reports, analyzing customer support metrics, and driving process improvements. Knowledge of AML, KYC, fraud prevention, payments, and compliance. Strong stakeholder management and cross-functional collaboration skills. Excellent organizational, communication, and problem-solving abilities.
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Pentasia

Our Team.

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Alastair Cleland

Alastair Cleland

Managing Director, Human Capital

Adam Hall

Adam Hall

Recruitment Consultant

Alexandra Bomberg

Alexandra Bomberg

Recruitment Consultant

Amelia Snuggs

Amelia Snuggs

Senior Recruitment Consultant

Anissa Farih

Anissa Farih

Recruitment Consultant

Austin Barber

Austin Barber

Recruitment Consultant

Blake Loyza

Blake Loyza

Recruitment Consultant

Bryan Enriquez

Bryan Enriquez

Recruitment Consultant

Chris Gyere

Chris Gyere

Head of Practice - Tech

Chrysavgi Patera

Chrysavgi Patera

Recruitment Consultant

Darren Kirby

Darren Kirby

Business Development Director - Europe

David Shuttleworth

David Shuttleworth

Enterprise Solutions Director

Eleonora Gottifredi

Eleonora Gottifredi

Recruitment Consultant

Finley Beckett

Finley Beckett

Recruitment Consultant

Gareth Mulley

Gareth Mulley

Head of Practice - Marketing

Gerry Riera

Gerry Riera

Senior Recruitment Consultant

Guy Derham

Guy Derham

Recruitment Consultant

Hiago Arantes

Hiago Arantes

Recruitment Consultant

James Thomas

James Thomas

Senior Recruitment Consultant

Karl Harenburg

Karl Harenburg

Head of Practice - Commercial

Kerry Gillitt

Kerry Gillitt

Head of Practice - Professional Services

Laura Masterson

Laura Masterson

Recruitment Consultant

Lucky Shankar

Lucky Shankar

Head of Malta

Martha Edunyah

Martha Edunyah

Senior Recruitment Consultant

Maureen Keegan

Maureen Keegan

Recruitment Consultant

Mike Champion

Mike Champion

Principle Recruitment Consultant

Oliver Dendy

Oliver Dendy

Head of Practice - Product

Oliver Kerr

Oliver Kerr

Senior Recruitment Consultant

Pablo Mary

Pablo Mary

Recruitment Consultant

Rebecca Spicer

Rebecca Spicer

Recruitment Consultant

Robert Gray

Robert Gray

VP, Americas

Steve Kirk

Steve Kirk

Managing Consultant

Tom Edwards

Tom Edwards

Senior Recruitment Consultant

Jaylin Lyles

Jaylin Lyles

Recruitment Consultant

Guides & Case Studies

Career Guides.

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Guide1

Responsible Gaming in Brazil: Your Talent Acquisition Advantage

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
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Guide2

Building an Inclusive Future in iGaming: Supporting Women Beyond IWD

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
Read more
Guide3

Stand Out in Brazil's Gaming Boom:How to Land Your Dream Job

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
Read more

Latest Jobs in iGaming.

Pentasia believes in building more diverse, equitable and inclusive workplaces.

Talk recruitment