We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
My client is a Toronto based Sweepstakes operator who is searching for a hands on, Senior CRM Manager with igaming experience to join their growing marketing team. In this role, you’ll own the strategy, execution, and optimization of our customer messaging programs including automated lifecycle flows, in app and web messaging, SMS, and push notifications.
You’ll play a key role in driving engagement, retention, and personalization across the iGaming brand using data driven, thoughtfully crafted campaigns.
This is a hybrid role based in Toronto, requiring 3 in office days per week.
Key Responsibilities
Automated Flow Development
Design, build, and iterate on lifecycle, onboarding, engagement, and retention flows in Customer.io.
Support CRM strategy across the brand with tailored user journeys.
In App, Web App & SMS Messaging
Plan and deploy targeted in app and web app messages across all major touchpoints.
Manage SMS campaigns for audiences without access to push notifications.
A/B Testing & Optimization
Develop and execute A/B tests to refine messaging, timing, segmentation, and UX.
Analyze results and implement data backed improvements.
Rapid Flow Deployment
Quickly build or adjust flows in response to evolving business needs, ensuring an agile CRM operation.
Segmentation & Personalization
Create advanced audience segments using behavioral, demographic, and event based data.
Personalize message content to enhance relevance and performance.
Performance Tracking & Reporting
Monitor campaign metrics and user behaviors, providing insights and recommendations to key stakeholders.
Continuously optimize flows to improve engagement and ROI.
Cross Functional Collaboration
Partner with product, data, and marketing teams to ensure CRM initiatives align with broader business goals and user expectations.
Requirements
3+ years of experience in CRM, lifecycle marketing, or retention strategy preferably in iGaming, mobile gaming, or related digital industries.
Previous experience in sports betting, online casino, or daily fantasy sports environments.
Strong understanding of A/B testing methodologies and statistical best practices.
Experience with in app and web messaging ecosystems and tools.
Ability to quickly build, modify, and troubleshoot flows based on business needs.
Basic ability to write SQL (e.g., SQL Server) queries.
Analytical mindset with experience evaluating CRM and engagement metrics.
Excellent written communication skills and collaboration abilities.
About the Company
An international iGaming company is growing and are keen to hire an experienced Legal Counsel to work on a hybrid basis on Malta in beautiful offices.
About the Role
We are seeking a qualified lawyer to assume responsibility for the legal function and to act as Key Function Holder for Legal matters in accordance with Malta Gaming Authority requirements.
Responsibilities
Legal Oversight and Advice
Provide legal advice to senior management on matters relating to the Malta Gaming Act, subsidiary legislation, and other applicable laws.
Interpret legal and regulatory requirements and assess their impact on the company’s activities and contractual arrangements.
Support senior management in ensuring that business activities are structured in a legally sound manner.
Regulatory and Licensing Support
Support legal aspects of MGA licensing, renewals, and material change notifications.
Assist with licensing and regulatory matters in other EU jurisdictions where applicable.
Experience in handling or supporting gaming or regulated licenses in other EU jurisdictions is considered an advantage.
Review and advise on regulatory communications and submissions from a legal perspective.
Contractual and Corporate Matters
Draft, review, and negotiate commercial contracts, including supplier, platform, game provider, and payment related agreements.
Oversee legal aspects of outsourcing arrangements and ensure alignment with MGA outsourcing requirements.
Support corporate governance matters, including board documentation and resolutions.
Company Secretary Responsibilities
Act as Company Secretary of the licensee.
Maintain statutory registers, corporate records, and filings in accordance with Maltese company law.
Support board and shareholder meetings, including preparation of agendas, minutes, and resolutions.
Ensure timely statutory filings and corporate compliance obligations are met.
Risk Management and Dispute Handling
Identify and advise on legal risks arising from operations, commercial arrangements, and regulatory developments.
Support the handling of legal disputes, claims, and engagement with external legal counsel, where applicable.
Ensure appropriate legal documentation and records are maintained.
Coordination and Segregation of Duties
Coordinate with Compliance, MLRO, Gaming Operations, and DPO functions to ensure legal alignment.
Support internal stakeholders by providing legal input while maintaining appropriate segregation of duties.
Qualifications
Qualified lawyer admitted to practice in Malta or another EU jurisdiction.
Minimum of two years post qualification experience in gaming.
Working knowledge of the Malta Gaming Act and relevant EU regulatory frameworks.
Experience supporting or managing licensing matters in other EU jurisdictions is an advantage.
Experience acting as Company Secretary or supporting company secretarial functions is an advantage.
Required Skills
Strong legal analysis and drafting skills.
High level of integrity and professional judgment.
Clear and concise communication skills in English.
Ability to operate independently in a regulated environment.
Preferred Skills
Must meet MGA fit and proper requirements for Key Function Holders.
Subject to ongoing suitability assessments by the MGA.
Salary commensurate with experience.
Title - Senior Product Designer
Salary - Competitive depending on experience
Location - Malta or Poland or Sweden
Structure - Hybrid
My client is currently on the lookout for strong Product Design talent to help level up their Player experience. Offering hybrid work from any of the 3 location. If you have a deep understanding of what players want and the know-how to implement it, this might be the role for you.
Key Experience
- Previously held a Senior Product or UX/UI Designer title
- iGaming experience (focus on sportsbook preferably)
- Strong and detailed portfolio
Whether you're actively looking for a new role, or open to the idea of a new challenge, don't hesitate to reach out for more information.
Brand New Design roles
Here at Pentasia, we are currently with a well-established operator based in the Philippines undergoing significant growth across key-business areas.
Looking for local talent in Manilla, I'm on the hunt for
-Senior UX/UI Designers
-Graphic Designers
-Graphic Artists
Previous Experience in the iGaming industry is highly desirable
If you'd like to hear more, don't hesitate to reach out!
Brand New Design roles - Relocation required
Here at Pentasia, we are currently with a well-established operator based in the Philippines undergoing significant growth across key-business areas.
Offering a Comprehensive relocation package to Manila, Philippines, I'm on the hunt for
-Lead Visual Designers
-Lead Interaction Designers
-Game Designers
-Senior UI Designers
Previous Experience in the iGaming industry is highly desirable
If you'd like to hear more, don't hesitate to reach out!
The Company:
This opportunity is with a well-established sweepstakes casino operating in multiple U.S. states. Their brands are continuously growing, and they are therefore seeking an experienced Social Media Manager with strong expertise in Discord to help expand their community engagement.
About the Role:
In this role, you will manage social channels across multiple platforms, with Discord as a primary focus.
You will own the day-to-day social and community operations for two of our client’s sweepstakes brands. Both brands operate in the sweepstakes / social casino space.
This role offers the opportunity to work closely with the marketing team as well as the company’s founders.
Essential Job Functions / Main Duties & Responsibilities:
Own and manage Discord communities for two brands, including:
Daily engagement and community interaction
Moderation and enforcement of community guidelines
Planning and running events, promotions, and announcements
Driving growth and retention within Discord
Manage social media channels across platforms such as X (Twitter), Facebook, and Instagram
Create, schedule, and publish social content aligned with brand voice and campaigns
Engage with users across social platforms and respond to comments and messages
Coordinate closely with marketing and leadership on launches, promotions, and community initiatives
Monitor community sentiment and provide feedback to the team
Skills & Qualifications:
Proven experience managing and growing a Discord community
Experience in the social casino, sweepstakes, iGaming/gambling, gaming, or similar industry is preferred
Strong understanding of social media platforms and best practices
Comfortable working in a fast-paced environment and owning projects end-to-end
Strong communication and community management skills
Strong English proficiency, both verbal and written
Important: This is a full-time contractor position to work on EST timezone
AML Lead
Location - Rome/ Hybrid - 2 days from home
A leader within the iGaming industry is looking to expand their AML team in Italy as they look to hire an AML Lead to support the MLRO in developing AML rules, monitoring transactions, submit Suspicious Activity Reports to the FIU and responding to information requests from Italian authorities and more.
Key Responsibilities
Design and maintain AML transaction monitoring rules, alerts, and procedures.
Review gaming activity and investigate unusual or high-risk cases.
Prepare reports and insights for Senior Management.
Submit SARs
Work closely with Fraud & Payments, Product, and IT teams to embed AML controls.
Oversee AML training and support policy and procedure updates
Experience & Qualifications
Degree in Law, Economics, or a related field.
3–5 years’ experience in AML/CFT, fraud, or player risk (gaming, payments, or financial services).
Strong knowledge of EU and Italian AML regulations, including KYC/CDD and transaction monitoring.
Experience with AML/KYC tools and case management systems.
Fluent English
Benefits
An attractive salary, flexible working, health insurance, wellness, meal tickets and more.
Sportsbook Operations Specialist
Location: Philippines, Manila
Type: Full-time
Work setting: On-site
About the Company
Our client is a fast-growing, technology-driven gaming and sports betting company, offering innovative sports entertainment products to a large and engaged player base. With a strong focus on data, performance, and customer experience, the company operates in a dynamic and highly regulated environment.
The Role
We’re looking for a data-driven Sportsbook Operations Specialist to support daily sports betting operations and drive revenue growth. This role combines sports knowledge, numerical analysis, and campaign execution in a fast-paced environment.
Key Responsibilities
Develop and execute revenue growth strategies to improve GGR through odds, margins, and risk management
Manage daily sports betting operations, including odds setting, risk management, and promotional campaigns
Design and run targeted sports betting campaigns to increase engagement and revenue
Analyze performance data using Excel (SUM, AVERAGE, VLOOKUP, IF) and prepare reports
Monitor major Philippine sports events (PBA, UAAP, MPBL) and relevant international leagues
Extract actionable insights from betting data, player behavior, and market trends
Coordinate with internal teams, vendors, and customers to support smooth operations
Identify improvement opportunities and propose data-driven solutions
Requirements
Experience in sports operations or sports betting campaign management
Strong numerical skills and a data-driven mindset
Solid knowledge of Philippine sports and passion for sports news
Proficiency in Excel and basic data analysis
Clear and confident communication skills
Proactive, positive attitude and ability to work in a fast-paced environment
What’s Offered
Competitive salary
Opportunity to work in a fast-growing sports betting environment
Collaborative team environment with room for professional growth
Sports Operations Specialist
Location: Philippines, Manila
Type: Full-time
Work setting: On-site
About the Company
Our client is a fast-growing, technology-driven gaming and sports betting company, offering innovative sports entertainment products to a large and engaged player base. With a strong focus on data, performance, and customer experience, the company operates in a dynamic and highly regulated environment.
About the Role
As a Sports Operations Specialist, you will support the day-to-day operations of the sports product, helping ensure smooth performance, strong user engagement, and efficient execution of sports-related activities. This role combines sports knowledge, operational coordination, and data analysis, and is ideal for someone who enjoys working with sports content, numbers, and cross-functional teams in a fast-paced environment.
Key Responsibilities
Support day-to-day sports operations to ensure smooth and efficient platform performance
Coordinate sports-related campaigns, promotions, and operational activities
Monitor local and international sports events, with a strong focus on Philippine sports
Track operational performance metrics and prepare regular reports using Excel
Analyze user activity and engagement data to identify trends and improvement opportunities
Work closely with internal teams, vendors, and partners to support operational needs
Assist in maintaining operational standards, procedures, and compliance requirements
Proactively identify issues and recommend practical, data-backed solutions
Requirements
Experience in sports operations, online gaming, or a related operational role
Strong interest and knowledge of sports, especially Philippine leagues (PBA, UAAP, MPBL)
Comfortable working with numbers and basic data analysis
Proficiency in Excel (SUM, AVERAGE, VLOOKUP, IF)
Good communication skills in English
Detail-oriented, organized, and able to manage multiple tasks
Positive, proactive mindset and ability to work in a fast-paced environment
What’s Offered
Competitive salary
Opportunity to work in a fast-growing sports betting environment
Collaborative team environment with room for professional growth
Operations Support Coordinator
Location: Philippines, Manila
Type: Full-time
Work setting: On-site
About the Company
Our client is a fast-growing, technology-driven gaming and sports betting company, offering innovative sports entertainment products to a large and engaged player base. With a strong focus on data, performance, and customer experience, the company operates in a dynamic and highly regulated environment.
About the Role
The Operations Support Coordinator plays a key role in supporting daily operational activities across the business. This position focuses on ticketing system management, documentation, operational monitoring, and process improvement to ensure smooth workflows in a fast-paced online gaming environment. The ideal candidate is organized, proactive, and comfortable working across teams.
Key Responsibilities
Monitor, triage, and assign tickets; escalate high-priority issues and ensure SLA compliance
Maintain and update internal knowledge base, SOPs, and operational documentation
Support daily operational monitoring and incident handling
Work closely with Customer Support, Risk, Payments, and Compliance teams
Identify process gaps and suggest efficiency improvements
Prepare basic operational reports and support audits
Provide coordination and administrative support to the Operations Supervisor
Requirements
1–2 years’ experience in operations support, coordination, or a similar role
Experience with ticketing systems (e.g. Zendesk, Jira, Freshdesk, Lark)
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Proactive problem-solver able to manage multiple priorities
Proficient in Microsoft Office or Google Workspace
Fluent in English; Tagalog required, additional languages are a plus
What’s Offered
Competitive salary
Opportunity to work in a fast-paced environment
Collaborative team environment with room for professional growth