Quality Assurance - Indian Operations
Posted 1 minute agoUp to USD 1,200 gross per monthJob Reference: 37010
Quality Assurance (QA) Team - Indian Operations
Position Overview
We are seeking dedicated and detail-oriented Quality Assurance (QA) professionals for our Indian operations. The QA team will play a crucial role in ensuring our betting website operates seamlessly, providing an exceptional user experience. This team will proactively identify and resolve issues before players encounter them, ensuring a smooth and enjoyable gaming experience.
Key Responsibilities
Position Overview
We are seeking dedicated and detail-oriented Quality Assurance (QA) professionals for our Indian operations. The QA team will play a crucial role in ensuring our betting website operates seamlessly, providing an exceptional user experience. This team will proactively identify and resolve issues before players encounter them, ensuring a smooth and enjoyable gaming experience.
- Website Testing
- Conduct regular testing of the website to ensure smooth functionality across all modules.
- Identify, document, and report bugs, glitches, and performance issues.
- Test website responsiveness on various screen sizes and devices, including desktops, tablets, and smartphones.
- Game Performance Evaluation
- Play games hosted on the platform to test gameplay and loading times.
- Monitor and evaluate game performance under different network conditions, such as Wi-Fi and mobile data.
- Payment System Testing
- Test the deposit and withdrawal processes to ensure they are seamless and error-free.
- Simulate player transactions to verify payment gateway performance and accuracy.
- Report and escalate any discrepancies or failures in the payment systems.
- Customer Service Evaluation
- Interact with the customer service team to assess response times, professionalism, and issue resolution quality.
- Document findings and share insights on areas for improvement.
- Website Speed and Performance
- Monitor website loading times across various devices and network conditions.
- Perform stress tests to determine how the website performs under heavy traffic or resource limitations.
- Cross-Platform Testing
- Test the website's functionality on multiple mobile operating systems (e.g., Android, iOS).
- Validate website compatibility with different browsers (e.g., Chrome, Safari, Firefox).
- Proactive Issue Resolution
- Continuously monitor and identify potential issues that players might face.
- Collaborate with developers and other teams to ensure timely resolution of reported bugs.
- Compliance and Reporting
- Maintain detailed records of test cases, results, and issues identified.
- Prepare regular reports on the website’s performance, highlighting any potential risks or areas for improvement.
- Team Goal To ensure that our betting website remains free of performance issues, guaranteeing an uninterrupted, secure, and enjoyable experience for our players at all times.
- This JD emphasizes the critical responsibilities and requirements for your QA team, aligning them with industry standards for quality assurance in the gaming and betting industry.
Consultant
