My engineering experience taught me to value the human factor, something I take with me to the Pentasia team.
A trust-based relationship forms the basis of the most productive conversations, that lead to successful outcomes for both candidate and client alike.
Job Description: As the Head of Business Intelligence (BI) in the iGaming industry, you will play a pivotal role in leveraging data analytics to drive insights, optimize processes, and enhance overall business performance. Reporting directly to the executive leadership team, you will be responsible for developing and executing BI strategies that align with the company's objectives and contribute to its long-term success. Key Responsibilities: Develop and implement a comprehensive BI roadmap that supports the company's strategic initiatives and business objectives. Lead a team of BI analysts and data scientists to design, develop, and maintain advanced analytics solutions and data visualizations. Collaborate with cross-functional teams, including product development, marketing, finance, and operations, to identify key performance metrics and data requirements. Drive the collection, aggregation, and analysis of data from multiple sources, including customer behavior, operational metrics, and market trends. Translate complex data insights into actionable recommendations and strategic initiatives to optimize user acquisition, retention, and monetization strategies. Monitor and evaluate the performance of business processes and initiatives using quantitative and qualitative analysis techniques. Stay abreast of industry trends, emerging technologies, and best practices in BI and data analytics, and recommend innovative solutions to enhance the company's competitive advantage. Establish and maintain robust data governance practices, ensuring data accuracy, consistency, and security across the organization. Foster a data-driven culture within the organization by promoting the value of data-driven decision-making and providing training and support to internal stakeholders. Partner with external vendors and service providers to access additional data sources and analytical tools to enhance BI capabilities. Qualifications: Bachelor's degree in Computer Science, Statistics, Mathematics, Business Administration, or a related field; advanced degree preferred. Proven track record of 5+ years in a senior BI or analytics leadership role within the iGaming or related industry. Deep understanding of iGaming operations, including user acquisition, player lifecycle management, and regulatory compliance. Proficiency in data visualization tools (e.g., Tableau, Power BI) and data analysis languages (e.g., SQL, Python, R). Strong analytical and problem-solving skills, with the ability to interpret complex data sets and identify actionable insights. Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. Experience managing and mentoring a team of BI analysts and data scientists. Knowledge of data warehousing concepts and ETL processes. Familiarity with cloud-based BI platforms (e.g., AWS Redshift, Google BigQuery) is a plus. Demonstrated ability to thrive in a fast-paced, dynamic environment and drive results under tight deadlines.
My client, one of the big names in the igaming industry, is looking for a Analytics Lead Engineer to join their dynamic team in São Paulo. In this role you can work 100% remotely or have a hybrid model going to the office 2-3 days per week. Your responsibilities will span from guiding teams in conceptualizing and implementing elegant solutions to providing mentorship in coding, testing, and performance analysis methodologies. As an Analytics Lead Engineer, you will also stay abreast of emerging technologies and advocate for their integration within our framework. Key Responsibilities: Lead team-wide empowerment initiatives, fostering collaboration and motivation among members to achieve shared objectives. Break down complex tasks and provide guidance to reporting engineers, steering them towards robust technical solutions. Facilitate knowledge sharing sessions, showcasing best practices and innovations. Collaborate with management to identify and onboard top talent and mentor new engineers. Establish cross-organizational engineering standards and guidelines, fostering a culture of quality and contribution across teams. Desired experience and skillset: 6+ years of experience writing and optimizing SQL code for both data reporting and manipulation . Proven track record with 5+ years of experience in ETL/ELT, Data Warehouse Architecture, Data Modeling, & Reporting tools. Familiarity with Data Governance principles. Strong team player. Nice to have: experience or exposure to Azure, Microsoft BI stack, CI/CD practices, Python or Scala. We offer a highly attractive $$$ + BONUS, health and life insurance coverage for you & your family, clear career path, monthly allowance for lunch, and best-in-class office equipment.
My client, one of the big names in the igaming industry, is looking for a Principal Big Data Engineer to join their dynamic team in São Paulo.In this role you can work 100% remotely or have a hybrid model going to the office 2-3 days per week.You will be driving the development of scalable data solutions, participating in architecture discussions and shaping the data infrastructure of the company.This role demands technical proficiency, good communication skills, a track record of successful data design and implementation.Main responsibilities Lead the design and development of a robust Big Data Platform in line with the Data Mesh framework. Optimize ETL processes, data pipelines, and data storage for optimal performance, cost-effectiveness, and reliability. Assist in implementing data security and compliance measures. Stay on top of emerging technologies and industry trends to continuously refine the data platform. Effectively communicate technical insights and best practices both internally and externally. Collaborate with management to identify and onboard top-tier talent. Desired experience and skillset 6+ years of experience in architecting, developing, and deploying large-scale data processing systems. Expertise designing and deploying data pipelines, analytics solutions, and storage architectures (Azure & Databricks). Big data technologies like Apache Spark, Delta Lake, Apache Kafka, Apache Flink, and NoSQL databases. Data modelling, integration, warehousing, and quality management principles. Experience implementing data security and compliance protocols. Deep knowledge of Data Mesh. We offer a highly attractive $$$ + BONUS, health and life insurance coverage for you & your family, clear career path, monthly allowance for lunch, and best-in-class office equipment.
The role is hybrid in Estonia. My client, a growing company focused on the use of data to benefit e-commerce operations, is looking for a Data Engineer to join their data team in Tallin. The client offers a competitive compensation & benefit package & will assist with relocation costs and visa application. Main responsibilities: Design, develop, validate, and maintain robust data solutions. Perform development tasks involving the creation of complex ETL jobs, SQL queries, and API calls across multiple data sources. Build and manage highly efficient and reliable data pipelines, both batch and real-time, integrating data from various sources such as databases, Kafka, 3rd party tools, and APIs. Take a proactive role in advancing data infrastructure by developing and implementing the underlying logic and structure for data setup, cleansing, and storage. Architect, launch, and oversee automated extraction and transformation processes, including dedicated projects that showcase creativity and expertise. Desired experience and skillset: Knowledge of BI and DWH concepts and principles Proficient in working with SQL/NoSQL databases Hands-on experience with Snowflake Good knowledge of SQL language Experience working with any scripting language (Python pref.) Willingness to learn new Data modern stack-related tools and technologies English Next steps: Apply with your CV and we will contact you soon!
Objetivos: Administrar, organizar y mantener la cartera vigente de los clientes más leales y valiosos de la empresa. Proponer clientes potenciales para agregarlos a la cartera y subirlos de nivel. Retener a la población VIP a través de la gestión de promociones y bonos de acuerdo al perfil de cada cliente, así como su segmento. Identificar y evaluar la satisfacción de los clientes para ofrecer valor adicional dentro y fuera de nuestros juegos y mediante un servicio personal excepcional hecho a la medida. Responsabilidades: Mantener, desarrollar y aumentar la cartera de clientes VIP. Debe retener la población de clientes VIP que se le asignó así como la asignada a su equipo de trabajo. Debe mantener y mejorar la satisfacción de los de los clientes, al ofrecer valor adicional dentro y fuera de nuestros juegos y mediante un servicio personal excepcional hecho a la medida de la personalidad y el comportamiento del juego específico del cliente. Desarrollará relaciones interpersonales sólidas con nuestros clientes de Casino y deportes con el fin de retener y crear nuevos jugadores de alto estatus. Hacer crecer la base de VIP al tiempo que aumenta el valor de los ingresos mensuales de estos jugadores. El candidato ideal tendrá experiencia en el manejo de cuentas VIP en una función proactiva de servicio al cliente / administración de cuentas. El estricto cumplimiento de todos los controles de cumplimiento, legales e internos / operativos siempre seguirá siendo una prioridad máxima. Experiencia: Gestión de operaciones, campañas y promociones de negocios online, específicamente grio casino o apuestas deportivas. Experiencia en atención al cliente y manejo de personal a su cargo con desarrollo de equipos de alto rendimiento. Experiencia en manejo de personal en formato remoto y dinámico. Pasión y conocimiento competente de una amplia variedad de deportes. Conocimientos técnicos sobre apuestas deportivas y juegos de casino. Buenas prácticas acerca de prevención de lavado de dinero. Técnicas de venta y manejo de clientes difíciles. Al menos + 3 años en servicio al cliente de marketing o juegos en línea y apuestas, KAM; de preferencia llevando campañas en línea en industrias reguladas. Experiencia como agente de cuentas de clientes VIP en casino o apuestas en línea.
About Our Team: We're the driving force behind our platform, committed to creating a secure and captivating user experience. Our goal? To build top-notch products and an environment that prioritizes user satisfaction while fostering a creative and disruption-free workplace. Role Overview: Lead an agile team (focused on one of seven domains) with backend, frontend, and QA engineers (5 to 7 members). Guide team collaborations, ensuring stellar project delivery. Help team members grow technically and interpersonally, setting them up for success. Communicate technical project vision to both business and operational levels. Manage and influence technical decisions and team performance. Champion modern software practices within the team. Partner with Engineering Head to recruit and retain diverse talent. Desired experience and skillset: Proficiency in Java, Spring Framework, Spring Boot, automated testing, MySQL (or similar databases). OR Competency in React, Redux, Apollo GraphQL, SASS, Webpack, Cypress, Jest, Enzyme, etc. with an eye on emerging tech. Deep understanding and passion for web development tech, cloud services, and best practices. Strong leadership and collaboration skills with developers. Nice-to-Have: Experience in transaction-heavy systems, microservices, MySQL, RabbitMQ, Kafka. Familiarity with CICD, DevOps tools like Jenkins, Kubernetes, Google Cloud (GCP), AWS, and similar cloud technologies.