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James Thomas.

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James Thomas

James Thomas.

Recruitment Resourcer

​I come from Sutton, and before joining Pentasia I had been plastering for 6 years, running my own company with 2 employees.

​I have always had an interest in recruitment due to those close to me always telling me about the industry, and their positive experiences led to me looking for a career change. I will be working in the marketing team specialising in CRM roles.

I am really looking forward to learning everything I can from my colleagues, taking it on board, and start to build a fantastic career in recruitment.

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An international Crypto business is seeking an experienced and motivated Casino CRM / Retention Manager to join their expanding team!Responsibilities Development of an integrated CRM/Retention strategy, – including e-mail, SMS marketing, on site messaging, web push, loyalty program, management of the CRM Tools, day-to-day communications, and segmentation. Management of external CRM vendors. Technical development of CRM campaigns in all different lifecycles conversion, retention, and reactivation) Core Competencies A minimum of 3 years’ work experience in a CRM Manager. Understanding of relational databases, data manipulation, process automation. Experience in Online Casino.  Experience working with Optimove.   If you are interested and looking to expand your career, apply now or get in touch directly at: oliver.dendy@pentasia.com

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Head of CRM & Analytics

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This role is for a well established company that has been running for decades as a retail, hospitality and gaming business - owning lots of hotels and land based casinos. They also have launched a online casino in 2017 for solely the Portuguese market. This role is fully remote with a once a month travel to there office - which the costs will be covered for the week that you spend there.   You would be leading a team of around 3-5 across crm however it would not be your typical CRM role as you need to be skilled in Bi/Data/Analytics aswell. You would work with business teams to determine organizational objectives and be responsible for data collection. This role would need you to identify new opportunities for process improvement, data reporting and customer segmentation.   You would need requirements of such: • Degree in Mathematics, Statistics, Information Management, Economics, Management, Management Control, Marketing • Knowledge of Business Intelligence (Power BI) and CRM Management tools (Optimove, Salesforce, among others) • Advanced knowledge of Excel • Minimum experience of 5 years in the position • Critical and analytical sense   If this sounds appealing to you please apply.

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