I come from business studies; fashion, and luxury, while having multiple years of experience in leading retail store sales teams. Being a people person and having Sales embedded in my professional DNA, I switched my career completely to be more independent and self-driven, which is why recruitment attracts me the most as a career. I want to use my position in recruiting to assist people in transitioning to newer opportunities and promote diversity, equity, and inclusion in the industry.
I will primarily be focusing on multi-lingual customer service roles in KYC and responsible gaming, while also handling live dealing and game presenter roles, whilst also promoting roles that are a fantastic gateway into the iGaming industry.
In my personal time, I am quite keen about fashion, sustainability, and beer culture.
A new Pentasia client is a rapidly growing entertainment and gaming startup, who are revolutionizing the industry. They are dedicated to delivering thrilling and inventive gaming experiences to users. In pursuit of their goals, they're actively searching for a Senior Backend Node Developer to assume a crucial role in their journey. The ideal candidate should be technology-driven, possess an in-depth understanding of JavaScript, Node, React, Express, and various technologies, and thrive in the dynamic and fast-paced environment of a startup. Key Responsibilities: The Senior Backend Developer designs, develops, and maintains robust and scalable full-stack applications for a sportsbook platform using JavaScript, React, and CSS. Create and implement efficient and reliable REST APIs using Express.js to ensure seamless communication between the front-end and back-end systems. The role involves developing, optimizing, and managing databases, including PostgreSQL and Redis, to handle data storage and retrieval for the sportsbook. The developer implements WebSocket functionality for real-time odds updates and interactive features. They utilize Docker for containerization and microservices architecture to ensure the scalability and flexibility of the platform. Clean, efficient, and maintainable code is written while adhering to best practices and coding standards. Conducting unit testing, integration testing, and end-to-end testing using tools like Cypress and Mocha to ensure the quality and reliability of sportsbook applications. Collaboration with cross-functional teams, including designers and product managers, to transform requirements into innovative solutions. Staying updated with emerging technologies and industry trends, making recommendations for continuous improvement to enhance the sports betting platform. Requirements: The candidate should hold a Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Proven experience as a Full Stack Developer, with a focus on JavaScript, React, and related technologies. Strong expertise in building and maintaining RESTful APIs using Express.js. Proficiency with databases, including PostgreSQL and Redis. Experience with containerization using Docker and a solid understanding of microservices architecture. Familiarity with testing frameworks like Cypress and Mocha. Solid understanding of Domain-Driven Design (DDD) and Test-Driven Development (TDD) principles. Knowledge of Sequelize for database ORM and PSQL for database management. Familiarity with WebSocket for real-time sports odds updates. Excellent problem-solving skills and a passion for innovation. Strong communication and teamwork abilities. Ability to work in an agile development environment. Prior experience with sports betting platforms or related technologies is a must Tech Stack: Node.js React React Hooks Class Component React Redux Context DDD TDD Hexagonal architecture Microservices PostgreSQL Express Redis Cache SQS Mocha Cypress API Rest
Job Title: Reactivation Sales Agent (Dutch-Speaking) Location: Malta Company: Leading Online Gaming & Sports Betting Company Job Type: Full-time and On-site Our client is a dynamic and successful online gaming and sports betting company seeking a Dutch-speaking Reactivation Sales Agent to join our energetic Sales Team on-site in Malta. Responsibilities: Make outbound calls to engage with players from various sportsbook and casino brands. Reactivate inactive players and provide personalized recommendations to increase engagement and retention. Promote bonus campaigns and introduce new games, features, and payment methods. Guide players through the website for a seamless experience. Collaborate with your sales manager to set and achieve goals and targets. Requirements: Passion for the online gambling and sports betting industry Excellent communication skills and ability to build rapport easily. Competitive spirit and drive to achieve success. Previous experience in Sales (B2B/B2C) preferred Native-level Dutch language skills Offer: €30,000 base salary with uncapped commission potential Complimentary breakfast and lunch available on-site every day Relocation to Malta package including flight, transportation, and temporary accommodation. Paid training. No weekend and/or night shifts (10-6 fixed shifts' schedule) Support with the work permit application/registration process. Sales competitions with prizes, social events, and team-building activities. Learning and development opportunities. Good work-life balance and company doctor-on-call. Opportunity to join a well-established company in Malta. Join the exciting and rewarding work environment as a Dutch-speaking Reactivation Sales Agent and take your career to the next level!
We are looking for a Game Presenter - Greek Speaking to join the team in Bucharest, Romania Whom will you be working for? Our client is a leading content provider to the iGaming industry based in Bucharest, Romania offering a multi-product portfolio with a variety of products ranging from, Slots, bingo, and live casino. They are building a new team and now looking for online dealers to join them. You would act as the dealer in different games like Blackjack or Baccarat. Just like in a real casino, only this is online. If you like interacting with people and feel comfortable in front of the camera, then this opportunity is for you! What you will be doing? • Being “the face” of the Company delivering expert knowledge and superior gaming quality. • Presenting all games in the required professional manner, always showcasing exceptional presenting skills in line with the Company’s performance expectations. • Engaging with players and immersing them in the live dealer experience. • Maintaining a professional level of technical proficiency in all games with the ability to always remain fully aware of your performance and ensure compliance with our client’s brand guidelines. • Carrying out all gaming operations in line with the current legislation and to the required company standards of efficiency, security, and customer satisfaction. • Having an active role in the Company’s continuous improvement plan to achieve plans for future growth within the Company. Who are you? • Fluent in English and Greek (must). • Open to relocating to Bucharest, Romania. • Have a genuine interest in iGaming and are eager to learn more • Able to maintain high energy levels for the duration of games that require a more animated performance. • Flexible with working hours and must be willing to work on a shift pattern which includes nights, weekends, and bank holidays. What do we offer? • Salary Gross €27.7k (Incremental) • Performance bonus • Gym membership • Free lunches • Relocation assistance, flight tickets • Residence in company accommodation • Covering accommodation utilities • Paid training • Paid medical subscription
Job Title: Reactivation Sales Agent (German-Speaking) Location: Malta Company: Leading Online Gaming & Sports Betting Company Job Type: Full-time and On-site Our client is a dynamic and successful online gaming and sports betting company seeking a German-speaking Reactivation Sales Agent to join our energetic Sales Team on-site in Malta. Responsibilities: Make outbound calls to engage with players from various sportsbook and casino brands. Reactivate inactive players and provide personalized recommendations to increase engagement and retention. Promote bonus campaigns and introduce new games, features, and payment methods. Guide players through the website for a seamless experience. Collaborate with your sales manager to set and achieve goals and targets. Requirements: Passion for the online gambling and sports betting industry Excellent communication skills and ability to build rapport easily. Competitive spirit and drive to achieve success. Native-level German language skills Offer: €24,000 base salary with uncapped commission potential Complimentary breakfast and lunch available on-site every day Relocation to Malta package including flight, transportation, and temporary accommodation. Paid training. No weekend and/or night shifts. Support with the work permit application/registration process. Sales competitions with prizes, social events, and team-building activities. Learning and development opportunities. Good work-life balance and company doctor-on-call. Opportunity to join a well-established company in Malta. Join the exciting and rewarding work environment as a German-speaking Reactivation Sales Agent and take your career to the next level!
On behalf of one of our close clients, Pentasia is actively looking for a Customer Support Agent- Finnish Speaking Location: Onsite in Malta Responsibilities: Provide exceptional customer support to Finnish-speaking clientele via live chat and email. Troubleshoot issues and offer prompt solutions, ensuring a seamless user experience. Assist customers with website navigation, account creation, and management. Collaborate with other teams, such as Payments & Fraud, to maintain a secure gaming environment. Gather customer feedback for service improvement and relay crucial information to relevant departments. Requirements: Fluency in Finnish and English (additional languages are a plus). Previous customer service experience, preferably in iGaming or similar online services. Strong communication and interpersonal skills for diverse customer interactions. Ability to work independently and as a team player, and open to relocate to Malta. Adaptability to work various shifts, including evenings and weekends. Desirable Qualities: Problem-solving mindset with a proactive approach to customer satisfaction. Patience and empathy to effectively address customer concerns. Strong organizational skills and ability to multitask in a dynamic environment. Technical proficiency to navigate and assist with online gaming platforms. Their Offer: Competitive salary with incentives Relocation to Malta package. Paid training Private health insurance. Professional development allowance Company-sponsored events. Supportive work culture fostering personal and professional development.
On behalf of our client, Pentasia is actively in search of a Responsible Gaming Associate for the Danish market to join a dedicated team in central Malta! Responsibilities: Analyze risk-scoring reports to identify potential addictive behavior and contact players who are at risk Monitor escalated player registrations to prevent underage gambling Monitor self-excluded players to assess risk and refund eligible players Review follow-up case reports on a daily, weekly, and monthly basis Escalate complex cases to senior management to ensure player protection Adopt a solution-focused approach to assist vulnerable players Recommend changes to Responsible Gaming operational activities and processes Work closely with Responsible Gaming Management to promote awareness and deliver training Requirements: Native or fluent Danish speaker with strong English skills Keen interest in the psychology of addiction, regulatory and compliance knowledge Excellent listening and communication skills Willingness to learn and improve business operations Positive attitude and flexible approach Ability to work well in a team and analyze data with attention to detail Benefits: Competitive salary of €28,000 Performance bonus Private health insurance Free breakfast and lunch Wellness allowance Birthday leave Company and team building events Relocation package to Malta including flight and 2 weeks of accommodation If you're ready to join the fight against problem gambling and promote a culture of responsibility, we want to hear from you! Apply now and let's work together to create a safer gaming environment.
We are looking for a German Speaking Game Presenter to join the team in Bucharest, Romania! Who will you be working for? Our client, headquartered in Bucharest, Romania, is a prominent content provider for the iGaming sector. They offer a diverse portfolio of products, including slots, bingo, and live casino games. Currently, they are establishing a new team and seeking online dealers to join them. As an online dealer, you would play the role of a dealer in various games such as Blackjack or Baccarat, providing an authentic casino experience in the online realm. If you like interacting with people and feel comfortable in front of the camera, then this opportunity is for you! What you will be doing? • Serve as the Company's gaming expert, embodying superior knowledge and delivering high-quality experiences (don't worry, you will receive complete training for the role!) • Professionally present games, showcasing exceptional skills aligned with performance expectations. • Engage and immerse players in the live dealer experience. • Maintain technical proficiency in all games, ensuring compliance with brand guidelines and performance awareness. • Perform gaming operations in line with legislation and company standards for efficiency, security, and customer satisfaction. • Contribute to the Company's growth plans through active involvement in continuous improvement efforts. Who are you? • Fluent in English and German (must). • Open to relocating to Bucharest, Romania. • Possess a genuine interest in iGaming and a strong desire to expand knowledge in the field. • Capable of sustaining high energy levels for games that require animated performances. • Flexible with working hours, including nights, weekends, and bank holidays. What do we offer? • €Attractive per month + night/weekend shift incentives • Performance bonus • Relocation assistance • Company accommodation • Covering accommodation utilities • Paid training • Paid medical subscription • Career growth opportunities within an international tech company
Our client, a prominent provider of player-favorite content to the iGaming industry, is seeking an enthusiastic and charismatic Game Presenter (Turkish Speaker) to host popular games such as Blackjack, to join their studios in Sofia, Bulgaria. As a Game Presenter, you will be responsible for: Introducing players and explaining game rules in an engaging manner Maintaining a professional demeanor and adhering to the company's performance, grooming, and brand requirements Facilitating games with ease and ensuring a seamless player experience Engaging in friendly banter and creating a welcoming atmosphere for players Demonstrating exceptional communication skills and quick thinking Working variable shifts, including nights, weekends, and holidays The ideal candidate will possess: Flexibility in work scheduling and availability for 24/7 shifts A dynamic and outgoing personality Strong presentation skills and the ability to captivate audiences. High energy levels and stamina to sustain long periods of animation. Excellent time management abilities Keen attention to detail and superior interpersonal skills Swift decision-making capabilities Proficiency in reading, understanding, and speaking Turkish & and English at a high level. In exchange for your dedication and expertise, our client offers: A competitive salary. Relocation package to Sofia, Bulgaria including accommodation and flight tickets Bonus earnings and additional compensation for night shifts, holidays, and weekends. Comprehensive health insurance coverage (outpatient & and hospital medical care, dental care, and vision benefits). Public transportation cards. Access to a corporate multisport card. Professional development prospects within a thriving, rapidly expanding international organization. Top-notch training tailored to the highest industry standards. A friendly work environment with a tight-knit team. Don't miss this chance to become a leader in the iGaming industry and take your career to new heights! Apply today and become part of a dynamic team that values excellence and fosters growth.