Originally from Reigate, Surrey, I now live in Barcelona. I am specialised in resourcing candidates for high- and mid-level roles in the product desk and am delighted to be a part of a dynamic, fast growing and highly experienced Recruitment team. My interests are sports (primarily rugby, American football and football), travelling and meeting new people.
We are seeking a VP of Live Casino Operations to lead a growing and dynamic live casino business in Bulgaria. This role will be responsible for shaping and executing operational strategies, ensuring high-quality player experiences, and driving scalability and profitability in a fast-paced environment. Key Responsibilities: Strategic Leadership: Oversee Directors of Line Operations, Gaming Operations, and Facilities Management. Develop and implement operational strategies that enhance efficiency and innovation. Integrate cutting-edge technologies to maintain a competitive edge. Operational Excellence: Ensure smooth and high-quality live casino operations. Drive continuous improvement initiatives and uphold industry compliance standards. Maintain hands-on involvement in daily operations and strategic oversight. People & Culture Management: Foster a culture of empowerment, accountability, and collaboration. Mentor senior leaders and advocate for operational teams at the executive level. Enhance employee engagement and retention. Financial & Risk Management: Oversee budgeting and resource allocation for live casino operations. Track and optimize financial performance while ensuring cost efficiency. Develop crisis management and business continuity plans. Collaboration & Stakeholder Management: Build strong relationships with marketing, product, and technology teams. Strengthen relationships with internal and external stakeholders. Requirements: Extensive experience leading large-scale gaming or casino operations. Proven ability to scale high-performance teams. Strong strategic mindset with data-driven decision-making skills. Experience overseeing technical projects and process improvements. Excellent communication and relationship-building skills. Familiarity with Six Sigma or process improvement methodologies is a plus.
A well renowned and fast growing Live Casino provider are looking for a Product Owner (Live Chat) to lead the development and optimization of real-time chat features within the Live Casino game client. This role focuses on enhancing player engagement, ensuring seamless communication, and maintaining compliance with industry standards. Responsibilities: Lead the development of real-time chat features to enhance player interaction. Work with engineering teams to optimize chat services, integrating APIs and messaging protocols. Define and prioritize chat-related features, such as message delivery, user engagement tools, and moderation controls. Ensure the chat system complies with security, regulatory, and responsible gaming standards. Analyze chat usage data and engagement metrics to improve user experience. Collaborate with Developers, Designers, and Business Intelligence teams to align on product vision. Conduct market research to stay competitive and implement best practices. Requirements: 3-5 years of experience as a Product Owner in software development. Strong background in chat or messaging platforms and real-time communication tools. Experience with APIs, system integrations, and chat technologies (WebSockets, XMPP, etc.). Knowledge of chat moderation, anti-spam measures, and responsible gaming practices. Excellent analytical and communication skills. Fluent in English. Preferred Skills: Experience with chat analytics, chatbot communication, and sentiment analysis. Familiarity with gamification and retention strategies through chat. Understanding of multilingual chat support and compliance for global markets.
Role Overview: The Product Manager – Marketing will oversee bonuses, promotions, and third-party marketing integrations, driving strategy and execution to enhance customer acquisition and retention. Main Responsibilities: Manage product features and development in line with the strategic roadmap. Conduct market research to identify customer needs and competitive opportunities. Collaborate with Sales, Engineering, and Customer Success to optimize products. Monitor product performance and customer feedback for continuous improvement. Drive initiatives across teams to ensure effective implementation. Regularly communicate and update the product roadmap to stakeholders. Desired Experience: Experience in product management, segmentation, loyalty programs, and promotions. Background in B2B or B2C gaming industries preferred. Strong knowledge of customer engagement tools and marketing strategies. Excellent communication and cross-functional collaboration skills. Ability to balance customer needs with business objectives.
Role Overview: The Senior Product Manager for Sportsbook Rewards will oversee the development and optimization of online sports betting products. This role involves strategic planning, managing stakeholder collaboration, and driving the growth of sportsbook features. Main Responsibilities: Develop and maintain a product roadmap aligned with business objectives. Prioritize features based on market research, customer feedback, and strategy. Manage vendor relationships to optimize performance and user experience. Collaborate with compliance and legal teams to ensure regulatory alignment. Define KPIs to evaluate product success and guide optimizations. Analyze metrics with Product Analysts to inform decisions. Work with Marketing and CRM teams to promote product enhancements. Collaborate with UX researchers and designers to test solutions. Recruit and onboard Product Owners to expand the team. Desired Experience: 5+ years in product management, with 3+ years in sports betting. Strong knowledge of sportsbook operations and technology. Proven success in product launches and revenue growth. Excellent analytical, communication, and collaboration skills. Experience managing distributed teams.
A growing, fully remote and US facing PAM business are looking for an experienced Senior Product Manager to lead the development and strategy of thier PAM system. This role focuses on enhancing player engagement, ensuring compliance, and optimizing user experience. Main Responsibilities: Define and execute the PAM system strategy and roadmap. Prioritize and develop features that improve player retention and engagement. Act as the primary liaison between technical teams, stakeholders, and users. Ensure compliance with regulatory standards and security measures. Optimize user experience through testing and feedback. Desired Experience: 5+ years in iGaming product management, with a focus on PAM systems. Strong knowledge of player acquisition, retention, and monetization. Experience in regulatory compliance and fraud prevention. Analytical mindset with the ability to translate data into product improvements. Excellent communication and stakeholder management skills. Preferred Skills: Experience with Agile methodologies, CRM systems, and A/B testing. Knowledge of payment processing and fraud prevention in iGaming.
A growing and innovative Platform provider to the iGaming industry are looking to add a Product Owner to their high performing team in Belgrade, Serbia. This business has a fantastic leadership team in place and is an ideal location for someone looking to take their career to the next level. Main Responsibilities: Manage and maintain the development board and product backlog. Define user stories, ensuring clear DOR, DOD, and AC. Lead grooming, planning, and demo sessions with teams. Oversee release planning and product quality before deployment. Collaborate with stakeholders to ensure timely feature delivery. Desired Experience: 3+ years in product ownership or management within iGaming. Strong knowledge of user stories, backlog management, and Agile workflows. Experience with manual testing, BurnUp/BurnDown charts, and BRDs. English proficiency (B2 level or higher). If this sounds like you and you would like to learn more, apply here.