Robert Gray.
VP, Americas
Robert is a seasoned expert in iGaming Talent, with a proven track record of advising tier 1 organisations in the industry.
Leveraging over a decade of recruitment & commercial experience he has played a pivotal role in shaping some of the most widely recognised organisations in our industry today.
Recognised by Marquis Who's Who for work done in the field of talent acquisition, today Robert leads the group commercial function across North America & LATAM.
Latest Robert Gray Jobs.
Head of Marketing & Acquisition - Sweepstakes - Remote
Posted 7 days ago- Dependent On Experience
Are you ready to shape the marketing strategy of a fast-growing sweepstakes casino brand in the U.S.? My client is seeking a dynamic Head of Marketing & Acquisition to lead growth efforts across digital, affiliate, and influencer channels. This is a rare opportunity to join an ambitious business at an early stage, own the performance marketing roadmap, and make a direct impact on brand growth and player acquisition strategy. Responsibilities: Lead the Marketing & Acquisition Strategy: Develop and execute a multi-channel marketing plan to drive user acquisition and engagement across the U.S. market. Own User Growth KPIs: Manage budgets, optimize campaigns, and deliver measurable ROI across paid social, programmatic, SEO/ASO, influencer, and affiliate channels. Build & Manage Teams/Partners: Recruit, manage, or collaborate with agencies and freelancers across creative, media buying, and affiliate marketing. Drive Creative Messaging & Brand Positioning: Work closely with internal teams to create compelling campaigns that align with brand tone and sweepstakes regulations. Use Data to Optimize Performance: Analyze funnel metrics, A/B tests, and LTV/CAC ratios to improve customer acquisition cost and retention. Ensure Compliance: Work in accordance with state and federal laws related to sweepstakes and promotional gaming. Requirements: 5+ years of performance marketing or growth experience in sweepstakes or iCasino. Proven track record of scaling user acquisition through paid media, influencers, affiliates, or viral loops. Deep understanding of U.S. digital marketing regulations and advertising platforms (Meta, Google, TikTok, etc.). Comfortable working in a fast-paced, startup-style environment. Strategic mindset with hands-on execution capabilities. Passion for gaming and customer experience. Why Join? Competitive compensation with performance-based incentives. Join a high-growth business with leadership support and resources. Full ownership of marketing strategy in a scalable, digital-first business. Remote flexibility and entrepreneurial autonomy.
Customer Success Manager - iGaming/Social - Hybrid / Connecticut
Posted 7 days ago- Connecticut United States of America
- $80,000 to $100,000 + bonus, 401k, health, dental and vision
A leading business in the iGaming sector is seeking a Customer Success Manager (CSM) to join their Professional Services & Sales team. This is a strategic, high-impact role focused on onboarding, platform optimization, and long-term performance support for gaming technology partners. This position is ideal for a commercially focused professional with a strong understanding of the iGaming ecosystem and a proven track record in customer success or account management roles in iGaming. Why Apply? Join a fast-growing organization at the forefront of the interactive gaming industry Competitive salary and performance-based bonus Comprehensive benefits and professional development opportunities Hybrid flexibility with a collaborative, impact-driven team culture Key Responsibilities: Build and maintain long-term relationships across a portfolio of gaming industry stakeholders Lead onboarding and training for new partners, ensuring effective deployment of interactive solutions Provide strategic guidance on platform performance, player retention, and monetization Monitor player behaviour and analytics to identify engagement trends, risks, and growth opportunities Develop and manage tailored success plans aligned with key performance objectives Identify opportunities for feature adoption, service expansion, and deeper engagement Conduct regular business reviews to evaluate results and shape future strategy Collaborate with internal teams to represent partner feedback and enhance overall service delivery Skills & Experience 3+ years of experience in Customer Success, Account Management, or related roles Strong knowledge of social casino, iGaming, or casual gaming Familiarity with B2B gaming environments, including online platforms and tribal or commercial casinos Proficiency in CRM systems and data analysis tools Excellent communication, relationship-building, and presentation skills Highly proactive, organized, and capable of managing multiple stakeholders and priorities Based in the New England region (Connecticut preferred), with flexibility to travel as needed to the office in Connecticut
Account Executive - Remote in US - iGaming
Posted 7 days ago- Remote United States of America
- $80-100K+ with Bonus, 401k, Health, Dental & Vision
Join a fast-paced, growth-focused gaming business at the intersection of digital innovation and land-based gaming. My client is hiring an Account Executive to support commercial strategy, drive business development, and deliver exceptional client experiences in a dynamic and evolving gaming environment. Why Apply? Be part of a forward-thinking company at the cutting edge of digital gaming Collaborate with top-tier operators and industry innovators Competitive salary, benefits, and long-term growth opportunities Make an impact in a high-visibility commercial role What You'll Do Identify and pursue new business opportunities in partnership with the VP of Sales Engage with prospective and existing clients to understand their goals and recommend tailored solutions Prepare proposals, contracts, and engaging presentations that align with client needs and business offerings Conduct market research and trend analysis to inform go-to-market strategy Maintain accurate records of client interactions and market intelligence Act as a trusted point of contact and product expert for gaming operators and stakeholders What We're Looking For 3+ years of experience in a similar role within iGaming or Social Gaming Proven ability to manage accounts and deliver value-based solutions Strong communication and presentation skills with the ability to engage diverse audiences Experience supervising at least one direct report is a plus Proficiency in Microsoft Office (PowerPoint in particular) and CRM tools Analytical mindset with a solutions-first approach Self-starter who can work independently and cross-functionally in a fast-paced environment Industry Advantage Passion for interactive, casual/social, or iGaming Understanding of gaming operators, player engagement tools, and regulatory frameworks Willingness to travel regularly
iGaming Senior CRM Manager
Posted 24 days ago- Philadelphia United States of America North America
- $110,000 - $120,000
Our client is a casino resort business that is taking bold strides into the digital space having already launch online sportsbook to huge success. They are now seeking to build up a successful iGaming operation – you’ll get to work across both! This is your chance to join early and make a huge impact. You’ll sit with the digital team in Philadelphia and collaborate in person 2 days per week – Tue & Wed. The Senior CRM Manager will be a key management position within the marketing team, and the position will focus on customer retention and loyalty programs. Why join?: Learn from one of the most highly skilled teams in sports betting & iGaming 20 Days PTO plus public holidays Period between Christmas & New Year off subject to business needs and manager approval Healthcare, dental & vision Company sick pay; 10 days in first 12 months, increasing to 15 there after Day off on your birthday Bonus Work From Anywhere for up to 30 days Access to a global team of colleagues and experts across a range of topics Opportunities work on projects in areas of the business that don’t directly relate to Marketing – always be learning culture! Role Summary: As the Senior CRM Manager, you will help develop marketing strategy for our growing brand. You will be responsible for campaign creation through execution for promotions targeted to the current customer base. This position will allow for personal growth as the business overall continues to grow. The Senior Manager is a key management position within the Online Marketing team working closely with the CMO & VP of Data and Growth, and is responsible for defining and executing strategies to best reach the players. This role manages the entire CRM strategy that is inclusive of strategic marketing communications planning & execution, marketing technology management, and people management. Your goal is to increase the customer lifetime value (revenue, time, and profitability) through increased engagement and retention. You are data focused, which informs your strategic marcomms planning. You have proven capabilities in developing sophisticated personalization at scale, automation, strategic marketing & tech innovation, as well as the holistic marcomms omni-channel player experience, and development of a robust test & learn environment. This role requires strong marketing and CRM technology experience, deep expertise with a proven track record in CRM success and the ability to collaborate cross functionally. The organisation & team are very committed to cultivating a diverse and stimulating work environment to achieve extraordinary results. They are looking for an individual who enjoys working in a fast-past, lean & team-oriented environment, likes to be challenged, and values the opportunity to make impacting change. They are building a strong culture of teamwork, collaboration, mutual respect, and transparency, and its vital that you help continuing to cultivate this culture as they grow. Essential Duties & Responsibilities: Lead the development, execution and management of the CRM strategy for our iGaming product. Including the development and execution of omnichannel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies Operational responsibility of retained player marketing initiatives; player retention & re-engagement; promotion and bonus campaign planning and execution (incl eROI analysis); reporting, and iterating marcomms plan (incl player bonus liability); content and creative management; and holistic marcomms omni-channel management (email, website, push, player inbox, phone, direct mail, and social) Analyze customer data, defining actionable segments and creating targeted lifetime value/customer life-cycle engagement campaigns and programs Monitor competitor CRM and loyalty programs, testing and adopting best practices to continuously improve program performance, player value, and profitability Closely work with and contribute to the Product and UA teams to enhance retention, database conversion (with a strong focus on retaining and growing the LTVs of these key cohorts), and user acquisition Work closely with Graphic Design and content teams to create dynamic assets that optimize conversion rates Working closely with the VP Data & Growth to develop and enhance KPIs for managing and assessing the success of the CRM marketing channels, campaigns, programs, and team Working closely with the analytics team to build and monitor dashboards to track and optimize CRM channel performance Identify, prioritize and execute initiatives to grow the database conversion activity and drive increased engagement - whether it’s organic initiatives, viral, referral or product based Deep knowledge of (with proven success in) email, social, and mobile CRM best practices Working knowledge of HTML/CSS and email design best practices Strong background in online VIP and loyalty marketing programs & initiatives (incl the dynamic player journey models) Execute in a fast-paced, and highly iterative environment Education, Qualifications & Experience: Experience in iGaming or a very closely adjacent sector Bachelor’s degree (B.S./B.A.) in Business Administration, Marketing, or related field 5+ years in a digital marketing CRM/lifecycle management role or equivalent combination of education, training and experience Must have comprehensive knowledge of marketing systems and processes (included but limited to email, SMS, onsite messaging & CMS management, app and web push notifications, etc.) Experience developing personalized emails using HTML/CSS with embedded personalization tokens Adaptable, analytical thinker who can work both strategically as well as in a hands-on executional capacity Excellent oral and written presentation skills Strong ability to manage simultaneous project streams and thrives in a fast-paced, evolving company environment. Innovative thinker who looks beyond immediate competitive set for inspiration and ideas. Hands-on experience working with a variety of CRM tools Exceptionally knowledgeable in current digital marketing CRM principles and best practices, and proven success models for delivering best in show CRM omni-channel planning & execution Demonstrated leadership experience in regulated online gaming or e-commerce marketing not required, but highly regarded Excellent people management skills Ability to meet deadlines and to work under the pressure of short time constraints Must have technical proficiency and knowledge in Microsoft applications (Word, Excel, Teams, and Outlook)
Legal & Compliance Manager - iGaming - Ontario
Posted 29 days ago- Toronto Canada North America
- $120,000 - $150,000
Our client, a high-growth operator in the iGaming space, is seeking an experienced Legal & Compliance Manager to ensure the business operates within the framework of Ontario’s gaming regulations. The successful candidate will act as a key point of contact across departments, helping to maintain regulatory alignment, implement risk controls, and support ongoing business growth in a compliant and ethical manner. Key Responsibilities: Ensure the business operates in full compliance with relevant laws and licensing requirements in Ontario. Act as an internal advisor, supporting departments such as Marketing, Product, Tech, and Finance with legal and regulatory queries. Develop and maintain compliance policies, manuals, and procedures in line with current regulations. Oversee communications with regulatory bodies and respond to any legal inquiries or audits. Monitor regulatory developments and advise the business on legal implications or required changes. Conduct internal compliance audits and risk assessments; propose mitigation strategies. Manage AML/MLRO responsibilities and liaise with relevant government authorities as needed. Train staff on compliance and regulatory changes, ensuring business-wide awareness. Collaborate cross-functionally to ensure cohesive and effective compliance implementation. Support internal investigations and enforce company compliance standards. Represent the business in relevant trade associations or industry groups. Requirements Essential: Bachelor’s degree in Law; further qualifications in compliance are a plus. Minimum 7 years of legal or compliance experience, ideally within gaming or a related regulated industry. Familiarity with iGaming and sports betting legislation in Ontario. Proven track record drafting policies and managing regulatory frameworks. Experienced in leading or contributing to compliance audits and investigations. Comfortable working in a dynamic, fast-paced, and tech-led environment. Excellent communication and interpersonal skills. Strong English language skills (written and spoken) Preferred: Experience within crypto or blockchain-related sectors. Working knowledge of Canadian-wide regulatory nuances. What’s on Offer: A key role in one of the most exciting and fast-evolving gaming markets. Opportunity to shape compliance infrastructure in a rapidly growing business. A collaborative culture with strong cross-departmental exposure. Long-term growth potential with a forward-thinking leadership team.
SENIOR SPORTS TRADER – Relocation - Tijuana, Mexico
Posted 38 days ago- Tijuana, Mexico
- $60,000 - $70,000 + bonus + relocation + benefits
SENIOR SPORTS TRADER – Relocation to Tijuana, Mexico My client is seeking an experienced Sports Trader to join their dynamic online trading team. The ideal candidate will be responsible for optimizing the sports trading products and services. This role demands a deep understanding of all betting markets (particularly soccer), risk management, and trading strategies. As a Senior Sports Trader, you will be instrumental in developing innovative trading solutions and improving market performance. There is a great opportunity here for rapid development into a leadership role of a growing team that is on the cusp of expanding into new markets. Position tasks / Responsibilities: Market Management: Analyze and manage soccer betting markets, ensuring competitive pricing and market integrity. Risk Management: Monitor and manage risk positions across various soccer events, implementing strategies to maximize profitability and minimize risks. Data Analysis: Utilize advanced analytical tools to interpret market trends and make data-driven decisions. Team Leadership: Guide and mentor junior traders, fostering a collaborative environment to enhance team performance. Product Development: Collaborate with the product team to innovate and improve sports trading products and platforms. Stakeholder Engagement: Communicate effectively with internal teams and external partners to align trading strategies with business objectives. Regulatory Compliance: Ensure all trading activities comply with regulatory requirements and company policies. Work Schedule: In accordance with the worldwide sporting event schedule, shifts are variable, including night shifts, weekends, and public holidays. (40 hours regular per week) Work Experience Requirements: Minimum of 5 years of experience in sports trading. Strong understanding of sports betting markets and trading platforms. Excellent analytical and quantitative skills. Proficient in using trading software and data analysis tools. Leadership experience with the ability to mentor and develop team members. Exceptional communication and interpersonal skills. Ability to work flexibly in a fast-paced and dynamic environment. Written and spoken English is required. Spanish is a plus. What We Offer: Competitive salary and bonus structure. Excellent benefits package. Opportunities for professional growth and development. A dynamic and inclusive work culture. Access to the latest tools and technology in sports trading. Relocation package Unlimited PTO