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Latest Jobs in iGaming.
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Remote
Fullstack Node & Ruby AI Developer
Remote, North America
$120,000 to $140,000
My client is a leading provider of AI-powered customer service tools, specializing in sports betting & gaming sector. They partner with global operators to deliver intelligent, automated support that enhances player experience and operational efficiency.
They are now expanding the U.S. engineering capability to support client integrations and AI performance excellence across the region.
Why Join?
· Be part of the team shaping the future of AI-driven customer service in gaming and sports
· Work directly with world-class engineers, data scientists, and product leaders
· Blend hands-on technical work with strategic product impact
· Competitive salary, performance incentives, and potential equity participation
· Fully remote work options available within the U.S.
The Role:
This role is primarily a full-stack developer position, with a strong focus on AI evaluation and client integration.
You’ll work closely with Product, Engineering, and Client Solutions teams to:
· Deploy and integrate the AI platform into client stacks
· Build, test, and monitor custom connectors, APIs, and data flows
· Design and automate evaluation systems to measure and improve AI response quality
· Contribute directly to the continuous improvement of the AI and platform architecture
This role is ideal for a technically versatile engineer who enjoys working across code, data, and AI quality systems and who thrives in a fast-moving, high-impact environment.
Key Responsibilities:
Client Integration & Engineering
· Prompt engineering (design and implement client specific prompts)
· Model selection (evaluation and selection of LLM configurations for client specific context)
· Build and maintain integrations between the AI platform and client systems (PAMs, CRMs, ticketing, chat, data APIs, etc.)
· Support deployment, configuration, and validation of new AI environments for enterprise customers
· Develop and maintain reusable SDKs, API wrappers, and automation scripts to streamline onboarding
· Troubleshoot and resolve technical issues in collaboration with the Product and Solutions teams
AI Evaluation & Quality
· Design and run automated and manual evaluation tests for AI responses (accuracy, tone, latency, compliance)
· Build dashboards and tools to monitor AI quality and performance across client deployments
· Partner with the Senior Product Manager to translate evaluation findings into roadmap improvements
· Collaborate with the AI engineering team to test new model versions and fine-tuning experiments
· Document findings and maintain clear visibility of performance metrics for internal and client stakeholders
About You:
My client are seeking a full-stack engineer who can work comfortably at the intersection of software engineering, applied AI, and client delivery.
Requirements:
· 4+ years’ experience in full-stack engineering or ML
· Strong proficiency in Node.js with Ruby on rails experience a major plus
· Understanding of APIs, data pipelines, and system integrations
· Familiarity with LLMs or conversational AI platforms (OpenAI, Anthropic, etc.)
· Experience with evaluation frameworks (precision/recall, prompt-based testing, or human-in-the-loop QA)
· Strong analytical and troubleshooting skills; ability to debug across systems
· Excellent communication skills and comfort working across distributed global teams
Bonus / Nice-to-Have:
· Experience with gaming, sports betting, or high-volume transactional systems
· Exposure to observability tools (e.g., Datadog, Grafana) or experiment tracking frameworks
· Interest in applied AI safety, ethics, and model performance evaluation
Apply nowOn-site
Swedish Customer Support Agent
St Julians, Europe
25,000 EURO
Swedish Customer Support Agent – Malta
Salary: €25,000 per year
Schedule: No night shifts – weekend work included
We are looking for a Swedish-speaking Customer Support Agent to join a growing iGaming team based in Malta. This role focuses on delivering exceptional service to Swedish players while working in a supportive and collaborative environment.
Main Responsibilities:
Provide friendly and efficient customer assistance in Swedish via live chat, email, and phone.
Work closely with internal departments, including payments, to resolve customer queries smoothly.
Contribute to a positive team atmosphere and support colleagues in daily operations.
Desired Experience:
Strong team player with a proactive approach.
Excellent Swedish communication skills, both written and spoken.
Comfortable working in fast-paced or high-pressure situations.
Confident using computers and web-based tools.
Interest in iGaming (beneficial but not mandatory).
Strong customer service focus.
Benefits:
This company offers a modern and comfortable work environment in a central location in Malta, surrounded by cafés, restaurants, and local amenities. Employees can expect:
Private health and life insurance
Additional wellness and health-related benefits
Family-friendly policies
Regular team events and social activities
A supportive, multicultural workplace with opportunities to grow
Apply nowOn-site
Bucharest, Europe
80,000 gross
Render Programmer
An international iGaming company is expanding its development division and is seeking a talented Render Programmer to join a small, high-performing team. The successful candidate will work on the technical and visual aspects of casino and slot-style games, focusing on real-time rendering, shader creation, and overall graphical excellence.
This role offers the freedom to work end-to-end on projects — from early design discussions to final visual polish — while collaborating with experienced programmers, artists, and designers. You’ll play a key role in ensuring that the games deliver stunning, optimized visuals that stand out in a competitive market.
Main Responsibilities:
Develop and maintain rendering systems to support high-quality visuals.
Implement and optimize shaders, lighting, and visual effects.
Collaborate with artists and designers to translate creative vision into technical solutions.
Research and apply new rendering techniques to improve visual fidelity and performance.
Troubleshoot and optimize graphics performance.
Support existing projects by maintaining and improving rendering-related features.
Polish visuals to ensure a premium player experience.
Desired Experience:
Minimum 6 years of programming experience in game or graphics development.
Strong skills in C++, C#, Java, or JavaScript (C# is an advantage).
Deep understanding of real-time rendering, shader programming, and GPU optimization.
Experience with layering, masks, and visual composition.
Strong problem-solving abilities and attention to detail.
Quality-oriented mindset with a passion for achieving high visual standards.
Fluent in English for communication and documentation.
Prior experience in iGaming or entertainment software is beneficial but not mandatory.
What’s on Offer:
Work in a small, skilled, and collaborative team within a larger global organization.
Competitive salary and benefits package.
Relaxed and supportive working environment focused on innovation.
Opportunities to learn from experienced professionals and grow your expertise.
Convenient office location with perks such as complimentary lunches and healthcare coverage.
Apply nowGuides & Case Studies
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Pentasia believes in building more diverse, equitable and inclusive workplaces.