Director of Game Integrity and Risk.

An established Gambling business is launching a suite of online products and are keen to hire an experienced Director of Gaming Integrity and Risk to lead and develop the department. This is an operational and strategic based hire.

Essential Duties & Responsibilities:

• Lead and Mentor GIR Team: Lead, mentor, and develop the Game Integrity and Risk team to identify, mitigate, and address risks effectively.

• Advanced Fraud Detection Mechanisms: Implement and oversee advanced fraud detection mechanisms to identify and prevent activities such as bonus abuse and collusion.

• Comprehensive Risk Analysis: Conduct thorough and comprehensive risk analysis, implementing effective security measures, and aggregating data from multiple sources for a holistic risk assessment.

• Strategic Communication and Data Analysis: Communicate with other departments to analyze and present data effectively, fostering cross-functional collaboration.

• Stay Updated on Industry Trends: Stay updated on technological advancements and best practices related to game integrity and risk, and implement relevant changes.

• Reporting and Research: Create detailed reports, summaries, and research risk factors affecting Live tables activity.

• Liaison with Customer Service: Handle player disputes related to game fairness, investigate, and resolve issues promptly, ensuring customer satisfaction.

• SOP Development: Develop, update, and enforce Standard Operating Procedures (SOP) for the team.

• Incident Response Plan: Develop and manage an incident response plan to address unforeseen challenges effectively.

• Maintain Game Standards: Uphold and maintain game standards to ensure a fair and secure gaming environment.

Minimum Qualifications:

• University Degree.

• 10+ years of experience in Risk Management in the iGaming industry/Live products, with at least 5 years in a leadership role.

• Proven track record of managing large teams and complex projects.

• In-depth knowledge of online gaming products and industry regulations.

• Strong interpersonal skills for effective communication with management, team members, and external contacts of different backgrounds and levels of experience.

• Excellent analytical and strategic thinking skills.

• High level of integrity and commitment to ethical practices.

• Proficiency in Microsoft 365 service suite; experience with Tableau or similar data visualization tools is a plus.

A competitive salary is available.