Head of Game Integrity and Risk.

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Head of Game Integrity and Risk

Posted 7 days ago
Sofia, Bulgaria, EUROPEAttractive SalaryJob Reference: 37018
An established iGaming company is about to launch a new suite of online products. Based in superb offices in central Sofia, this is a fabulous role with great remuneration.

Position Overview:

The Head of Game Integrity and Risk plays a pivotal role in ensuring the best online gaming experience by safeguarding players' interests and upholding the integrity of our games. This position involves leading and training the GIR team, implementing fraud detection mechanisms, conducting risk analysis, and staying abreast of industry trends. 

Essential Duties & Responsibilities:

Lead and Train GIR Team: Lead and train the Game Integrity and Risk team to identify, mitigate, and address risks effectively.

Fraud Detection Mechanisms: Implement fraud detection mechanisms to identify and prevent activities such as bonus abuse and collusion.

Thorough Risk Analysis: Conduct thorough risk analysis and implement effective security measures, aggregating data from multiple sources for a comprehensive risk assessment.

Communication and Data Analysis: Communicate with other Team Members to analyse and present data effectively, fostering collaboration.

Stay Updated on Industry Trends: Stay updated on technological advancements, and best practices related to game integrity and risk.

Reporting and Research: Create reports, summaries, and research risk factors affecting Live tables activity.

Liaison with Customer Service to handle player disputes related to game fairness, investigate, and resolve issues promptly.

SOP Development: Develop and update Standard Operating Procedures (SOP) for the team.

Incident Response Plan: Develop an incident response plan to address unforeseen challenges effectively.

Maintain Game Standards: Uphold and maintain game standards to ensure a fair and secure gaming environment.
Minimum Qualifications:

University Degree.

2-4 years of experience in Risk Analyst in the iGaming industry/Live products.