Job Title: Risk and Fraud Analyst
Location: Tbilisi, Georgia
Job Type: Full-time
Key Responsibilities:
- Fraud Detection & Prevention: Monitor transactions, verify winnings, and analyze game logic to ensure the validity of balances.
- Payment & Withdrawal Processing: Verify incoming and outgoing funds, conduct manual deposit processing, and approve withdrawals while enforcing fraud prevention measures.
- Account & Activity Investigation: Review player profiles, device IDs, and geolocation data to identify linked accounts and suspicious behavior.
- Risk Analysis & Reporting: Investigate and report on unauthorized activity, bonus abuse, and fraud patterns using analytical tools.
- Internal & External Communication: Handle inquiries from internal teams and external parties professionally and efficiently.
- Compliance & Security: Enforce segregation of duties in payment processing and maintain 24/7 monitoring for risk mitigation.
- Process Improvement: Identify vulnerabilities, recommend risk mitigation strategies, and contribute to enhancing fraud detection systems.
What We’re Looking For:
- At least 1 year of experience in the online gaming industry or a related field.
- Strong proficiency in Microsoft Excel and MS Office applications—this is a key requirement.
- Familiarity with payment fraud trends, risk management tools, and third-party verification solutions.
- Analytical mindset with a keen eye for numbers, patterns, and structured processes.
- Ability to adapt to fast-changing environments and make quick, data-driven decisions.
- Strong communication skills in English (written and spoken).
- Ability to work independently and collaboratively in a high-pressure setting.
- Must be willing to work on shifts, including graveyard shifts, weekends, and holidays.