Our Practices.

As a VIP Host Account Manager, you’ll be responsible for managing relationships with high-value players, enhancing engagement, satisfaction, and loyalty by delivering a personalized and premium experience. You’ll proactively reach out to VIPs, offer exclusive promotions, and provide exceptional service to maximize player retention and lifetime value. This role may require availability during evenings and weekends, depending on business needs. Key Responsibilities: Build Relationships: Develop and maintain strong, trusted connections with VIP players to drive engagement and long-term loyalty. Dedicated Support: Serve as the main point of contact for high-value players, ensuring personalized and timely communication via email, chat, phone, and social platforms. VIP Promotions: Design and execute tailored VIP promotions, offers, and engagement strategies based on player preferences. Player Insights: Monitor player activity, analyze trends, and identify opportunities to enhance the VIP experience. Cross-Functional Collaboration: Work closely with Marketing, CRM, and Product teams to align VIP initiatives with broader business goals. Event Planning: Plan and coordinate exclusive VIP events (virtual and in-app) to reward and engage top players. Feedback & Improvement: Collect and relay player feedback to inform product improvements and promotional strategies. Compliance: Ensure adherence to responsible gaming policies and company guidelines. Record Keeping: Maintain accurate records of player interactions, preferences, and engagement history. Requirements:  Experience: 3+ years in VIP account management, customer service, or a related role in gaming, hospitality, or entertainment. Customer-First Mindset: Strong relationship-building and communication skills. Industry Knowledge: Experience in social casino, iGaming, or online gaming preferred. Analytical Skills: Ability to assess player behavior, trends, and engagement data. Multi-Tasking: Comfortable working in a fast-paced, dynamic environment. Organization: High level of organization and attention to detail. Tech Savvy: Proficiency in CRM tools and player tracking systems. Budget Management: Knowledge of maintaining a promotional budget and customer reinvestment guidelines. Flexibility: Willingness to work non-traditional hours, including evenings and weekends, to support player needs.

Render Programmer An international iGaming company is expanding its development division and is seeking a talented Render Programmer to join a small, high-performing team. The successful candidate will work on the technical and visual aspects of casino and slot-style games, focusing on real-time rendering, shader creation, and overall graphical excellence. This role offers the freedom to work end-to-end on projects — from early design discussions to final visual polish — while collaborating with experienced programmers, artists, and designers. You’ll play a key role in ensuring that the games deliver stunning, optimized visuals that stand out in a competitive market. Main Responsibilities: Develop and maintain rendering systems to support high-quality visuals. Implement and optimize shaders, lighting, and visual effects. Collaborate with artists and designers to translate creative vision into technical solutions. Research and apply new rendering techniques to improve visual fidelity and performance. Troubleshoot and optimize graphics performance. Support existing projects by maintaining and improving rendering-related features. Polish visuals to ensure a premium player experience. Desired Experience: Minimum 6 years of programming experience in game or graphics development. Strong skills in C++, C#, Java, or JavaScript (C# is an advantage). Deep understanding of real-time rendering, shader programming, and GPU optimization. Experience with layering, masks, and visual composition. Strong problem-solving abilities and attention to detail. Quality-oriented mindset with a passion for achieving high visual standards. Fluent in English for communication and documentation. Prior experience in iGaming or entertainment software is beneficial but not mandatory. What’s on Offer: Work in a small, skilled, and collaborative team within a larger global organization. Competitive salary and benefits package. Relaxed and supportive working environment focused on innovation. Opportunities to learn from experienced professionals and grow your expertise. Convenient office location with perks such as complimentary lunches and healthcare coverage.

The Company: This opportunity is with an international game studio recognized for its unique art direction and innovative approach to online casino games. The company has a portfolio of 40+ games and combines creativity, technology, and storytelling to deliver high-quality slot experiences and continues to expand its global presence through strong industry partnerships and a commitment to excellence. The Role: As a Sales Manager, you will play a vital role in driving the company’s growth and strengthening its presence within the LatAm iGaming market. You will be responsible for identifying and developing new business opportunities, managing key client relationships, and executing strategies to expand the company’s portfolio. This position requires a proactive and results-oriented professional with strong industry knowledge, excellent communication skills, and the ability to build long-term partnerships that support sustainable revenue growth. About You: You have at least 2 years of proven sales experience within the iGaming industry, particularly across the LatAm market. Fluent in Portuguese or Spanish, you excel at building relationships, negotiating deals, and closing opportunities in competitive environments. You bring a strong understanding of operators and market dynamics, coupled with excellent communication skills and a results-driven mindset that enables you to exceed targets and foster long-term client partnerships. Does this sound like you or someone you know? If so, please contact Alexandra Bomberg at Pentasia for a discussion.