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Commercial jobs where you’ll drive business growth, take new products to market and create long-lasting relationships with key clients Some of the most lucrative roles in iGaming are in sales, business development and account management, but they’re also among the most rewarding. B2B sales success requires passionate advocacy for products, services and offerings, and the ongoing growth in iGaming and Payments necessitates talented commercial professionals more than ever.
A leading business in the iGaming sector is seeking a Customer Success Manager (CSM) to join their Professional Services & Sales team. This is a strategic, high-impact role focused on onboarding, platform optimization, and long-term performance support for gaming technology partners. This position is ideal for a commercially focused professional with a strong understanding of the iGaming ecosystem and a proven track record in customer success or account management roles in iGaming. Why Apply? Join a fast-growing organization at the forefront of the interactive gaming industry Competitive salary and performance-based bonus Comprehensive benefits and professional development opportunities Hybrid flexibility with a collaborative, impact-driven team culture Key Responsibilities: Build and maintain long-term relationships across a portfolio of gaming industry stakeholders Lead onboarding and training for new partners, ensuring effective deployment of interactive solutions Provide strategic guidance on platform performance, player retention, and monetization Monitor player behaviour and analytics to identify engagement trends, risks, and growth opportunities Develop and manage tailored success plans aligned with key performance objectives Identify opportunities for feature adoption, service expansion, and deeper engagement Conduct regular business reviews to evaluate results and shape future strategy Collaborate with internal teams to represent partner feedback and enhance overall service delivery Skills & Experience 3+ years of experience in Customer Success, Account Management, or related roles Strong knowledge of social casino, iGaming, or casual gaming Familiarity with B2B gaming environments, including online platforms and tribal or commercial casinos Proficiency in CRM systems and data analysis tools Excellent communication, relationship-building, and presentation skills Highly proactive, organized, and capable of managing multiple stakeholders and priorities Based in the New England region (Connecticut preferred), with flexibility to travel as needed to the office in Connecticut
Join a fast-paced, growth-focused gaming business at the intersection of digital innovation and land-based gaming. My client is hiring an Account Executive to support commercial strategy, drive business development, and deliver exceptional client experiences in a dynamic and evolving gaming environment. Why Apply? Be part of a forward-thinking company at the cutting edge of digital gaming Collaborate with top-tier operators and industry innovators Competitive salary, benefits, and long-term growth opportunities Make an impact in a high-visibility commercial role What You'll Do Identify and pursue new business opportunities in partnership with the VP of Sales Engage with prospective and existing clients to understand their goals and recommend tailored solutions Prepare proposals, contracts, and engaging presentations that align with client needs and business offerings Conduct market research and trend analysis to inform go-to-market strategy Maintain accurate records of client interactions and market intelligence Act as a trusted point of contact and product expert for gaming operators and stakeholders What We're Looking For 3+ years of experience in a similar role within iGaming or Social Gaming Proven ability to manage accounts and deliver value-based solutions Strong communication and presentation skills with the ability to engage diverse audiences Experience supervising at least one direct report is a plus Proficiency in Microsoft Office (PowerPoint in particular) and CRM tools Analytical mindset with a solutions-first approach Self-starter who can work independently and cross-functionally in a fast-paced environment Industry Advantage Passion for interactive, casual/social, or iGaming Understanding of gaming operators, player engagement tools, and regulatory frameworks Willingness to travel regularly
Head of Customer Success Manager - B2B iGaming This role can be based anywhere in the UK Lead an international team Market leading B2B supplier Manage and develop a portfolio of T1 operators Reputable business, recognised as providing innovative state of the arts games Dynamic fast paced environment This company is a global technology and software company that specialises in the development and supply of casino and sports related games to the online gambling industry. It is recognised for its ongoing innovation and industry excellence. It delivers state-of-the-art products and solutions to leading gaming operators around the world. It boasts that it offers the largest and most competitive portfolio of titles within a particular sector. Based anywhere in the UK and reporting to the CEO, you will be an integral part of this international business. Managing a team of customer success managers dotted around the globe, you will also be responsible for managing and developing some of the biggest gaming operators on the planet! The person in the role will focus on managing, mentoring and leading the team towards driving value for customers. Candidates will need to be based in the UK and have solid B2B account management experience of T1 clients as well as people management experience. Ideally casino games & sports betting related experience would be preferred, candidates with casino games experience will also be considered. To discuss this opportunity in greater depth, please contact Karl Harenburg at Pentasia.
Senior Sales (Partnership Management Role) iGaming Remote role - based anywhere in the EU Partnership role promoting innovative, world class slot games globally Autonomy, not hierarchical culture Good base salary potential Consultancy agreement This is a great opportunity to work for a world class casino games provider. This company has been established over 6 years and is growing. It now has staff dotted all around the globe. It is recognized as a first class producer of exciting & innovative slot games for the online sector. The role will have a good degree of autonomy and will involve working in partnership with key external stakeholders. Reporting to a Commercial Director and based anywhere in the EU you will have the opportunity to promote the company's growing range of casino games globally. Candidates will need to live in the EU and have 3 years sales experience promoting online casino games. Candidates will need to be self managed and be able to work autonomously. For further information please contact Karl Harenburg at Pentasia for an informal discussion.
Account Manager – Hybrid/Remote | iGaming & Sports Betting Location: Europe The Company: Join a fast-growing leader in player retention and reactivation services, working with top global iGaming and sports betting operators. With over 200 employees across Europe and the US, this company is known for its innovative, people-first culture, offering a dynamic workplace, free chef-prepared meals, and a strong focus on work-life balance. The Role: As an Account Manager, you’ll take ownership of a portfolio of key operator accounts, ensuring the seamless delivery of high-impact retention and reactivation solutions. You’ll be the main point of contact for your clients—building long-term partnerships, resolving issues, and collaborating closely with internal teams to support ongoing success and player engagement. About You: You will have B2B account management experience, within iGaming or sports betting, and a good understanding of CRM, retention, or customer engagement strategies. You’re client-focused, organised, and a confident communicator who enjoys building relationships and delivering value. A proactive mindset and ability to work cross-functionally are essential. Does this sound like you, or someone you know? If so, we’d love to hear from you. Please reach out to Rebecca Spicer at Pentasia for a confidential discussion.
Senior Account Manager – Hybrid/Remote | iGaming & Sports Betting Location: Europe The Company: Join a fast-growing leader in player retention and reactivation services, working with top global iGaming and sports betting operators. With over 200 employees across Europe and the US, this company is known for its innovative, people-first culture, offering a dynamic workplace, free chef-prepared meals, and a strong focus on work-life balance. The Role: As a Senior Account Manager, you’ll play a key role in managing and growing relationships with top-tier operators. Working as part of a high-performing commercial team, you’ll oversee strategic accounts, ensure seamless delivery of retention and reactivation services, and contribute directly to client success and long-term partnerships. This is a fantastic opportunity to take ownership of major accounts while working closely with internal teams and stakeholders to drive value. About You: You bring proven B2B account management experience in iGaming or sports betting, and have a solid understanding of CRM, player retention, and reactivation services. You’re client-focused, commercially minded, and great at building trust and rapport with stakeholders at all levels. You thrive in a fast-paced environment and are ready to take the next step in your career with a company that’s scaling globally. Does this sound like you, or someone you know? If so, we’d love to hear from you. Please reach out to Rebecca Spicer at Pentasia for a confidential discussion.
Business Development Manager – iGaming/Asia New Business focused Fast growing Casino Games provider Remote role, based anywhere in Asia Competitive base + commission structureThis company is one of the fastest growing Casino Games providers, with over 700 partners with offices around the globe. It employs over 1000 people and are looking for a Business Development Manager to help them expand into the Asian market.Based anywhere in Asia, this role reports into the Head of Sales of the business. It will focus on bringing in new business. Some of your time will be client facing where you will be expected to have interactions with both operators & aggregators at conferences around the world.To be successful in the role you will need to have had sales management experience gained in the iGaming sector. You will have solid networks and possess communication, relationship building, persuasiveness, negotiation skills and be energetic.Interested? Next steps…If this role is of interest, please contact me for an initial discussion at guy.derham@pentasia.com
Business Development Manager role - Africa/iGaming - Casino games Can be based anywhere in Africa Market leading B2B iGaming provider Promoting casino games into the African market Can offer a good base + bonus/commission This company is a market-leading B2B iGaming software provider, employing over 1000 people across the globe. This leading provider is well-respected in the industry and its products are well-received within the market. To further support it's growth, it is looking to hire a sales manager to drive revenue growth for the African region. For this role you can be based anywhere in Africa, working remotely. You will be responsible for new business and onboarding new clients, which will include cold calling, out reach and market analysis. You will be promoting casino games into operators and aggregators, focusing on the African region. You will be reporting into senior management and you will be required to travel when necessary. To be considered for this role you will need B2B iGaming account management or sales experience. Ideally, you will have strong relevant networks in Africa which you can utilize for this role. You will need to be fluent in spoken and written English. Does this sound like you...or someone you know?If so, please contact me at rebecca.spicer@pentasia.com for an initial confidential discussion.
Regional Business Development Manager - Middle East iGaming (platform sales) Based anywhere in the Middle East Europe or Europe (with networks in the region) B2B sales, new business focus Well- established highly respected Promoting a platform & games Can offer a good base + commission scheme Career advancement opportunity This company's directors have all come from a very well known successful business. This company offers a world class sports betting and casino platform as well as a range of innovative games. This is a great opportunity to join an established business and be part of its continued growth. It prides itself on its culture that allows its staff high degree of autonomy, freedom and the opportunity to have good potential earnings & career progression. For this role you can be based anywhere in Europe/Middle east region, as you will work remotely, as long as you have networks in the region. You will be responsible for obtaining/securing new business from pretty much anywhere across the region . You will be focusing on promoting a turn key projects/ world class platform solution to both sports betting and casino operators. You will work closely with key internal stakeholders including the CCO, product team, tech & ops teams . The ideal candidate will be based in the region, be enthusiastic, proactive and have a proven track record in B2B sales in the iGaming sector. An existing relevant network is also desired. You must be fluent in both Arabic & English and have excellent communication skills. Candidates that have sold other iGaming products/services will be considered. Does this sound like the right opportunity for you? If so, please contact Guy Derham at Pentasia
