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Operations.

Administration, customer experience, live dealers – operations roles provide a fantastic gateway to iGaming and Payments Skills needed vary greatly, from languages to customer facing roles. Discover exciting work opportunities with roles thar are open to those with or without industry experience.

Latest Operations Jobs.

Employee Experience and Talent Lead

Posted today
  • Sao Paolo, Brazil
  • Competitive Salary

Why Join Us? Hybrid work model (4 days/week in a new São Paulo office) Be part of a bold international company growing fast in Brazil Shape and lead culture, recruitment, and engagement efforts from the ground up Work closely with an experienced HRBP and take ownership of key people initiatives Combine strategic HR thinking with hands-on delivery in a dynamic, fast-paced setting   Who Will You Work For? Our client is a rapidly growing player in the online gaming industry, offering a wide range of digital entertainment experiences including casino games, sports betting, and crash games. With a bold brand, innovative approach, and strong presence across Latin America, the company is focused on delivering seamless, secure, and engaging experiences to its users. They’re expanding quickly and are looking for top talent to help shape the future of their customer experience in Brazil. About the Role We’re looking for a dynamic HR professional to act as the right hand of the HR Business Partner, taking the lead on recruitment and cultural initiatives. In this hybrid role, you’ll own end-to-end hiring efforts (especially tech/IT roles), drive employee engagement programs, and help build a strong, inclusive workplace culture as we open our brand-new São Paulo office. This is a unique opportunity to play both strategic and hands-on roles in people operations—perfect for someone who thrives in a high-growth, fast-moving environment. Key Responsibilities Lead full-cycle recruitment, with a focus on IT/tech roles Develop and execute employee engagement and culture initiatives Support the HRBP in day-to-day HR operations and strategic projects Help design and implement onboarding experiences and internal communication practices Organize internal events and wellness programs to strengthen team culture Collaborate cross-functionally to ensure a high-impact employee experience Monitor and improve internal processes that enhance team performance and cohesion What We’re Looking For Bachelor’s degree in HR, Psychology, Communications, or related field 3+ years of HR experience, ideally with a focus on recruitment and employee engagement Strong understanding of hiring for tech roles and sourcing strategies Passion for culture-building, internal communication, and people-first initiatives Excellent interpersonal and organizational skills Fluency in Portuguese; advanced English preferred Proactive, self-driven, and comfortable in a startup-like environment Must be based in São Paulo, Brazil Work Environment Hybrid (4 days per week in a new São Paulo office) Fast-paced, global culture with local autonomy Flat structure with high visibility and ownership Startup energy with the backing of international scale Ready to Apply? Submit your English-language CV to be considered for this unique opportunity. Help us build something meaningful—starting with the people who make it all happen.

Bid Director - Lottery

Posted 2 days ago
  • Attractive

The Bid Director will be responsible for leading and managing the end-to-end bid process, from initial opportunity assessment to contract award. This includes developing winning bid strategies, creating comprehensive bid documents, and ensuring compliance with client requirements, and the delivery of high-quality, compliant, and persuasive proposals. The role would also involve managing client relationships, leading cross-functional teams, analyzing market trends, providing reports on bid activity, all while working with internal stakeholders and external suppliers.   Key Responsibilities: Bid Management: Monitoring and prioritizing all bid opportunities Leading and managing the entire bid process, from opportunity identification and qualification to contract award.  Developing and implementing bid strategies that align with company goals and client needs.  Managing cross-functional bid teams, ensuring effective collaboration and communication.  Ensuring compliance with client requirements and internal policies, including all RFPs and tender requirements.  Bid Development: Creating compelling, detailed, costed and persuasive bid proposals that highlight our value proposition, by understanding and resolving complex technical, strategic and business issues. Developing high-quality competitive bid content by gathering information from various sources: Collaborate with internal stakeholders (business development, sales, technical, marketing, product, finance, legal, project management/delivery etc.) to ensure bids are accurate and meet client needs.  Identify and manage potential suppliers and subcontractors.  Conducting market research and competitive analysis to identify potential opportunities and develop winning strategies. Client Relationship Management: Serving as the primary point of contact for client inquiries and facilitating communication throughout the bid process.  Building and maintaining strong relationships with clients, potential partners and internal stakeholders.  Performance Analysis and Reporting: Tracking bid outcomes and analyzing success rates to identify areas for improvement.  Utilize data and insights to continuously improve bid quality and processes.  Preparing regular reports and presentations for senior management, highlighting key metrics and lessons learned.  Other Responsibilities: Contributing to the development and improvement of bid governance, processes and procedures. Developing a systemic capability to respond to RFPs, like a playbook (including building and maintaining accurate documentation and data base related to bid submissions up to date) Providing guidance and mentorship to junior bid team members.  Ensuring compliance with internal policies, industry regulations, and client requirements. May lead presentations and negotiations with clients.   Required Skills and Experience: Extensive experience in bid management, in the lottery industry, in Europe and/or US markets Strong understanding of the bid process, including bid development, strategy, and negotiation. Excellent bid writing, editing, and proofreading skills. Excellent communication, interpersonal, and leadership skills. Ability to work effectively in a cross-functional team environment, and with internal and external teams to achieve common goals Strong business acumen Strong analytical and problem-solving skills. Ability to manage multiple tasks, prioritize effectively under pressure and meet tight deadlines. Detailed knowledge of lottery products and services, all channels in the industry

German Speaking Game Presenter

Posted 4 days ago
  • Competitive + Incentives + Bonus

We are looking for a German Speaking Game Presenter with the opportunity to relocate to Romania!   Who Will You Work For? Join a dynamic and leading content provider in the iGaming industry, headquartered in Bucharest, Romania. Our client offers a multi-product portfolio, including Slots, Bingo, and Live Casino, serving a global audience. As they expand their operations, they are building a new team and seeking enthusiastic online dealers to represent their brand. You will have the chance to be the face of various online casino games like Blackjack and Baccarat, bringing a real casino experience to the online world.   Why This Role? If you enjoy engaging with people, thrive in front of the camera, and want to embark on an exciting international career, this is the perfect opportunity for you. Not only will you be part of a vibrant and innovative team, but you’ll also gain valuable experience in the fast-growing iGaming sector.   Your Key Responsibilities: Be the Company’s Ambassador: Deliver expert knowledge and top-tier gaming experiences to our players. Showcase Your Presentation Skills: Present all games with professionalism, ensuring a high level of engagement and entertainment in line with the Company’s expectations. Engage and Interact: Connect with players, drawing them into the immersive world of live dealer games. Maintain Excellence: Uphold a strong technical understanding of all games and consistently align with the Company’s brand guidelines. Adhere to Standards: Ensure all gaming operations comply with current legislation and Company standards, prioritizing efficiency, security, and customer satisfaction. Contribute to Growth: Actively participate in the Company’s continuous improvement efforts, contributing to its future success and expansion.   Who Are We Looking For? Language Proficiency: Fluent in both English and German (essential). Relocation Enthusiast: Ready and willing to relocate to Bucharest, Romania. Passionate About iGaming: Genuine interest in the iGaming industry with a keen desire to learn and grow. Energetic Performer: Capable of maintaining high energy levels, especially during games that require lively interaction. Flexible and Adaptable: Willingness to work in shifts, including nights, weekends, and public holidays, in a dynamic environment.   What’s In It For You? Competitive Salary: Attractive monthly salary with regular increases. Performance Bonuses: Rewards for exceptional performance. Comprehensive Relocation Package: Includes visa assistance, flight tickets, and relocation support. Accommodation: Company-provided accommodation with utilities covered. Health Benefits: Best-in-class private health care insurance for your well-being. Free Meals: Provided daily when you’re working. Gym Benefit: Access to a gym after your first 6 months. Professional Development: Paid training to enhance your skills and career growth. Thai Community: Join a growing number of German colleagues who have already made the move and found a welcoming community within the company. You’ll have the support of fellow Thais, making your transition to life in Romania smoother and more enjoyable. Career Growth: Excellent career growth opportunities within an international tech company, allowing you to expand your horizons and build a successful career.   Why Romania? Bucharest is a vibrant city known for its rich history, cultural diversity, and welcoming community. This opportunity offers not just a job, but a new chapter in your life, with the chance to experience a new culture and develop your career in the exciting world of iGaming.   Ready to Take the Next Step? Apply now and become a part of a fast-growing, innovative company that values your skills and offers you the platform to shine on an international stage!

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