Operations.

Be Part of the Tech Revolution in Gaming<b>.</b>
Powering business growth.

Be Part of the Tech Revolution in Gaming.

We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 10,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!

Our services
New Career Opportunities

Latest Jobs in iGaming.

Pentasia believes in building more diverse, equitable and inclusive workplaces.

View all jobs

Remote

Chief Operation Officer | Prediction Markets | Remote East Coast USA.

Remote, North America

Dependant on Experience

About the Company Our client is an ambitious early-stage venture positioned at the intersection of prediction markets & peer-to-peer social gaming. The business is developing a next-generation consumer platform that combines prediction-based experiences with sports communities, player data, tournaments, gamification, content and social engagement. Strategic infrastructure and technology partnerships are already in place, and an existing remote development team is actively building the platform. The business is now entering the critical phase of bringing the product together, preparing for launch and building the operational foundations required for future scale. The Opportunity Reporting directly to the Founder, the Chief Operating Officer will be the key executive responsible for bringing the different parts of the business together and driving the company from product development through launch, commercialisation and scale. This is a broad, hands-on leadership role rather than a traditional corporate operations position. The successful candidate will oversee operational execution, product delivery, commercial strategy, partnerships, go-to-market activity, streaming and content initiatives, social media growth and organisational development. The ideal individual will combine deep sector knowledge with the pace, commercial judgement and execution mindset required to build an early-stage consumer business. Key Responsibilities Business Operations Drive day-to-day execution across the business and ensure priorities translate into measurable progress. Establish clear operating processes, reporting structures, ownership and accountability. Coordinate activity across product, technology, operations, marketing, content and commercial functions. Create an execution-focused culture suited to a fast-moving, founder-led environment. Identify operational risks, remove delivery blockers and keep the business progressing towards launch. Product & Launch Execution Work closely with the Founder and development team to define launch priorities and delivery milestones. Maintain alignment between the commercial vision, customer experience and product roadmap. Bring structure and discipline to product decision-making, helping control scope and prioritise the features required for launch. Coordinate internal teams and external technology partners to support a successful market launch. Build the operational model required to support the platform after launch. Industry knowledge Apply strong knowledge of prediction markets, betting, DFS and digital gaming to the company’s operating and commercial strategy. Help shape the customer proposition, market positioning and user journey. Ensure the business is built with an understanding of the operational, commercial and compliance demands of the sector. Identify relevant industry trends, partnership opportunities and new routes to market. Streaming, Social Media & Community Growth Develop the operating strategy for streaming, creator-led content, social media and community engagement. Build relationships with influencers, creators, media partners, sports communities and other relevant channels. Work with marketing and growth teams to create acquisition, engagement and retention initiatives. Ensure content, streaming and social activity are connected to the wider product and revenue strategy. Help create a highly engaging consumer experience with strong social and community-led characteristics. Commercial Growth & Partnerships Develop and execute the go-to-market plan alongside the Founder. Build strategic relationships across sports, gaming, media, social platforms and technology. Support the acquisition and onboarding of clubs, communities, commercial partners and users. Identify growth opportunities across the United States and future international markets. Help turn the platform into a scalable and sustainable revenue-generating business. Leadership & Organisation Act as the Founder’s primary operational and strategic partner. Provide leadership and direction to the existing distributed team. Recruit and develop additional talent as the business grows. Create effective collaboration across remote and office-based team members. Help shape the company’s longer-term organisational structure and strategic direction. Experience & Requirements Essential Previous experience as a COO, President, General Manager, Managing Director, Chief Business Officer or similar senior operational leader. Demonstrable experience within predictions, online gambling, sports betting, gaming or a closely related consumer digital sector. Experience launching, operating or scaling a consumer-facing digital platform. Strong understanding of influencer / streamer acquisition channels, social media, content and community-led customer acquisition. Experience leading cross-functional teams across product, technology, marketing, operations and commercial activity. Ability to introduce structure and accountability without slowing down an entrepreneurial business. Strong commercial judgement and the ability to move comfortably between strategy and hands-on execution. Highly Desirable Direct prediction market experience. Experience in social gaming, sweepstakes, fantasy sports or peer-to-peer gaming. Experience working with streaming platforms, creators, influencers or digital media partnerships. Experience building an early-stage or founder-led business through launch and significant growth. An established network across gambling, sports, media, creators or consumer technology. The Individual The successful candidate will be: Entrepreneurial, hands-on and highly execution focused. Commercially sharp and comfortable operating in ambiguity. A decisive leader who can turn ideas into priorities, actions and outcomes. Confident working directly with a Founder and constructively challenging when required. Capable of bringing together product, technology, operations, content and growth. Passionate about building a consumer platform with strong social, community and entertainment characteristics. Most importantly, this person must be capable of taking a compelling product vision, bringing the organisation together around it and building the operational engine required to launch and scale the business. Why Join? Join an ambitious business at a critical pre-launch stage. Take a central role in shaping the company, product and go-to-market strategy. Work directly alongside an entrepreneurial Founder with strong industry relationships. Build within the rapidly developing prediction market and digital entertainment sectors. Create and lead the operating organisation as the business scales. Long-term leadership opportunity with meaningful equity potential.    
Apply now

Remote

Operations Manager (Thai Speaker)

Remote, Asia Pacific

USD $3,300 per month (Depending on Experience)

Operations Managers (Thailand)   Salary: 60,000 - 110,000 THB per month Location: Asia, 100% Remote Employment: Full-time   About the Role We are looking for experienced Operations Managers to take ownership of the day-to-day operations and performance of established B2C online gaming brands in Thailand.   This is a senior, hands-on opportunity suited to someone who understands the Thai online gaming market and can operate with a high level of autonomy. The platform and much of the underlying infrastructure are highly automated, so the focus is on someone who can take ownership, identify what needs to be done, and drive things forward.   Depending on experience and fit, successful candidates may take ownership of a specific brand, team, or area of the Thailand operation.   Key Responsibilities Take ownership of day-to-day operations and performance across assigned B2C brands in Thailand Drive the ongoing development, optimisation and growth of the local operation Monitor market conditions, player behaviour, competitors and commercial opportunities within Thailand Manage and coordinate local operational requirements, ensuring the business is effectively positioned for the Thai market Work closely with internal teams and the Founder/CEO to identify operational priorities, resolve issues and implement improvements Support the launch and optimisation of new brands, products and initiatives within the market Oversee relationships and operational processes with relevant local partners, including payment providers, affiliates and other commercial partners Manage and develop local affiliate and traffic relationships, including onboarding, performance and commercial activity Ensure payment channels and processes are working effectively, identifying and resolving issues where required Support VIP operations and handle escalations or critical player-related issues when necessary Oversee Thai localisation and content, ensuring communications, promotions and marketing materials are appropriate for the local market Identify operational risks, inefficiencies and opportunities, taking ownership of solutions rather than waiting for direction Work independently within a lean, highly automated environment and act as a key operational point of contact for Thailand   What We're Looking For Proven experience in Thai iGaming, online gaming, casino or sportsbook operations Previous experience at Country Manager, Operations Manager, Senior Operations Manager or a similar level Strong understanding of the Thai online gaming market and local player behaviour Experience working within a B2C gaming environment Good understanding of local payments and payment processes Exposure to affiliate management, traffic acquisition or other commercial functions Experience managing or taking ownership of a market, brand, team or operational function Strong commercial and operational judgement, with the ability to identify what needs attention and take action Comfortable working autonomously in a fast-moving and relatively lean environment Fluent Thai and English Existing relationships or a strong network within the Thai iGaming market would be advantageous   What You Can Expect The opportunity to take genuine ownership of operations within the Thailand market A senior role within an established gaming business with further Asian expansion planned Exposure to multiple B2C brands and a highly automated technology platform Significant autonomy and direct interaction with senior leadership Fully remote working from Thailand Competitive salary of 60,000 - 110,000 THB per month, with flexibility for exceptional candidates Performance-based bonus linked to business and operational KPIs  
Apply now

Hybrid

Responsible Gaming Specialist (Swedish Speaking)

Sliema, Europe, Malta

€32,000 + Benefits

Responsible Gaming Specialist (Swedish Speaking) Location: Sliema, Malta   I’m hiring on behalf of a well-established iGaming company that’s expanding its Responsible Gaming team. We’re looking for a Swedish-speaking RG Specialist to join their Malta office. This is a great opportunity for someone who wants long-term career growth within a stable, international organisation.   Role Overview In this role, you’ll be responsible for monitoring player activity, identifying potential risks, and ensuring players receive the right level of support. You will review accounts, analyse behavioural and transactional patterns, speak directly with customers when needed, and implement responsible gambling measures.   Key Responsibilities Monitor player behaviour using internal tools Conduct proactive and reactive account reviews Assess risk levels based on activity and transactions Contact players via phone, email, or chat Recommend and apply RG measures (limits, exclusions, etc.) Handle escalated or complex RG cases Document interactions and prepare follow-up reports Work with internal teams to improve processes and policies   Requirements Native or fluent Swedish + strong English Minimum 1 year of experience in Responsible Gaming, Risk, or Customer Support within iGaming CS profiles with solid RG exposure are welcome! Understanding of responsible gambling regulations Strong communication skills and ability to handle sensitive situations Detail-oriented and confident with documentation Comfortable working shifts (including evenings/weekends)   What’s Offered Salary €32k Private health insurance Wellbeing allowance Weekly office breakfast Regular social events Relocation support (if needed)
Apply now
Pentasia

Our Team.

View all team
Hiago Arantes

Hiago Arantes

Recruitment Consultant

Lucky Shankar

Lucky Shankar

Head of Malta

Guides & Case Studies

Career Guides.

View all guides
Guide1

Responsible Gaming in Brazil: Your Talent Acquisition Advantage

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
Read more
Guide2

Building an Inclusive Future in iGaming: Supporting Women Beyond IWD

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
Read more
Guide3

Stand Out in Brazil's Gaming Boom:How to Land Your Dream Job

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
Read more

Latest Jobs in iGaming.

Pentasia believes in building more diverse, equitable and inclusive workplaces.

Talk recruitment