We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 10,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
About the role:
A fast-growing international iGaming company is expanding its operations in Brazil and looking to strengthen its local platform operations structure. With a strong global presence and a dynamic digital entertainment ecosystem, the company operates across multiple regulated markets, delivering innovative casino and sportsbook experiences to users worldwide.
As part of this expansion, we are looking for a proactive and analytical Platform Operations Analyst to support daily platform operations, monitor campaigns and functionalities, and ensure a seamless and efficient user experience across the business.
Key Responsibilities:
Monitor platform operations and ensure the correct execution of campaigns, promotions, and platform activities
Support operational routines related to casino, sportsbook, and other gaming products
Track operational incidents and coordinate with internal teams to support resolution processes
Work closely with Product, CRM, Customer Support, Risk, and global teams to align operational improvements
Monitor platform performance and operational KPIs
Validate configurations, content, and operational flows before launches and activations
Support operational testing and post-release validations alongside Product and Tech teams
Assist in documenting processes, workflows, and operational best practices
Identify opportunities to improve user experience and platform efficiency
Ensure adherence to internal policies, compliance standards, and local regulations
Requirements:
Previous experience in platform operations, product operations, or operational roles within iGaming, tech, or digital environments
Strong analytical and problem-solving skills
Experience monitoring KPIs and operational performance
Ability to manage multiple priorities in fast-paced environments
Strong organizational and communication skills
Experience working cross-functionally with multiple stakeholders
Knowledge of digital platforms and online operational environments
Advanced or fluent English for daily communication with global teams
Availability to work onsite in São Paulo/SP
Nice to Have:
Previous experience with online casino and sportsbook operations
Familiarity with CRM tools, back-office platforms, or operational systems
Understanding of user journeys within iGaming platforms
Experience in international or high-growth companies
Basic knowledge of operational metrics and data analysis
Familiarity with Brazilian betting regulations
What We Offer:
Opportunity to join a globally recognized and rapidly expanding iGaming company
International and collaborative work environment
Exposure to global operations and strategic projects
Career growth opportunities within a fast-scaling business
Innovative and performance-driven culture
Health insurance reimbursement support
Dental insurance for employees and dependents
20-day paid contract recess period
Birthday Day Off
Modern and flexible work environment with no dress code
Human Resources Officer
Location: Malta
Employment Type: Full-time | Hybrid
Salary: Up to €28,000 DOE
About the Company
We are a well-established provider of specialised business and commercial services, supporting clients across multiple industries. As part of our continued growth, we are looking for a motivated and detail-oriented Human Resources Officer to join our HR team and support the company’s people operations and development initiatives.
About the Role
Reporting to the HR Manager, the Human Resources Officer will support the full employee lifecycle, including recruitment, onboarding, employee relations, training coordination, and HR administration. This role is ideal for someone who is organised, proactive, and eager to grow within the HR field.
Key Responsibilities
Act as a point of contact for employee queries and HR-related matters
Support the full recruitment cycle, including job postings, screening, interviews, contracts, and onboarding
Coordinate employee engagement and termination processes
Maintain accurate HR records and employee documentation
Assist in drafting HR policies and procedures
Liaise with payroll and relevant authorities regarding employee updates
Support performance reviews, KPI tracking, and training coordination
Assist with employee engagement initiatives, wellness activities, and team events
Prepare HR reports and support workforce analytics
Support the HR Manager with employee relations matters and conflict resolution
Requirements
Minimum A’ Level standard of education
At least 1 year of experience in a similar HR role
Knowledge of Maltese employment law and local HR procedures
Excellent written and spoken English
Strong communication and interpersonal skills
Highly organised with strong attention to detail
Ability to manage confidential information professionally
Comfortable working under pressure and meeting deadlines
Proficient in Microsoft Office Suite
What’s Offered
Competitive remuneration package and progression plan
Hybrid working and flexible hours
Early finish Fridays (office closes at 2pm)
Study leave and sponsorship opportunities
Team events, industry events, and training opportunities
Supportive and collaborative working environment with mentoring from experienced professionals
VP of Fraud & Payments
Location: Remote (North America or Europe - must align with North American hours)
Compensation: Competitive base salary + performance-based bonus
We are partnering with a fast-growing, high-volume online gaming operator to appoint a VP of Fraud & Payments. This is a critical leadership role responsible for building, scaling, and optimizing the company’s fraud prevention and payments ecosystem across multiple products.
This is a hands-on, high-impact position for a proven leader who thrives in fast-paced environments and can transform fraud and payments into a strategic advantage, not just a cost center.
The Role
As VP of Fraud & Payments, you will lead the function end to end, overseeing fraud strategy, payment optimization, tools, and team management. You will build scalable systems that reduce fraud losses, increase payment approval rates, and enhance the customer experience.
Key Responsibilities
Own and lead the full fraud detection, investigation, and prevention strategy across the customer lifecycle, including registration, deposits, gameplay, redemptions, promotions, and KYC
Build, implement, and continuously optimize risk rules to detect and mitigate fraud patterns such as bonus abuse, multi-accounting, synthetic identity, and payment fraud
Drive payment performance by managing authorization rates, chargebacks, and dispute processes while optimizing relationships with payment processors and card networks
Lead decline analysis, BIN-level performance optimization, 3DS strategy, and chargeback representment programs
Own the KYC and identity verification framework, including thresholds, escalation workflows, and manual review processes
Evaluate, implement, and optimize fraud, identity, and payments tooling to ensure a scalable and proactive risk infrastructure
Build and lead a high-performing fraud and payments team, establishing KPIs, SOPs, and performance standards
Partner cross-functionally with Product, Engineering, Data, Compliance, and CX to reduce fraud, improve user experience, and support growth
Develop reporting and dashboards to track fraud loss, payment performance, and operational efficiency, and provide regular executive-level insights
Ideal Candidate Requirements
7+ years of experience in fraud, payments, or risk within iGaming, online casino, sports betting, DFS, or similar high-volume digital environments
Proven track record of building or scaling fraud and payments functions from the ground up
Deep expertise in chargebacks, payment processing, card network rules, and fraud prevention strategies
Experience with KYC, identity verification systems, and fraud detection tools
Strong analytical and data-driven mindset with a hands-on leadership approach
Why Join The Team
Competitive base salary + bonus structure
Fully remote flexibility (North America or Europe-based)
Opportunity to build and lead a critical function from the ground up
High-visibility role with direct impact on revenue, risk, and growth