Operations.

Immigration & Relocation Administrator   Location: Malta Employment Type: Full-time | Hybrid Salary: Up to €25,000 DOE   We’re looking for a motivated Junior Administrator to join a growing Immigration & Relocation team. This is a great opportunity for someone starting their career who wants hands-on experience, structured training, and long-term growth in a professional services environment. You’ll support the team with day-to-day administration while learning immigration and relocation processes, with the opportunity to gradually manage your own client portfolio.   What You’ll Be Doing Providing administrative support to the immigration team Maintaining accurate digital and physical client files Assisting with invoicing and record keeping Supporting client onboarding, compliance, and KYC documentation Assisting clients with related services such as insurance and translations Taking part in client meetings and internal case discussions Learning and supporting immigration, residency, and work permit applications   What We’re Looking For Minimum O-Level education Previous experience in immigration or work permits is a plus Strong customer service mindset Willingness to learn and develop Good written and spoken English Organized, detail-oriented, and able to multitask Team player who can also work independently   What’s On Offer Competitive salary with performance bonus Clear progression and development plan Hybrid working and flexible hours Early finish on Fridays Health insurance and free parking Training, mentoring, and study support Team events and a supportive, family-style culture

About the Role We are looking for a highly organized and detail-oriented Back Office Supervisor to support and oversee the daily operation of Elephant Bet’s back office systems in Brazil. This role is responsible for executing, monitoring, and controlling core back-office activities, ensuring system accuracy, operational stability, and compliance with internal procedures. The Back Office Supervisor plays a critical role in supporting live betting operations, front-office teams, and customer support, acting as a key link between operational execution, reporting, and compliance. Key Responsibilities Operate and monitor back-office systems on a daily basis, ensuring accuracy and reliability. Configure basic operational settings related to games, betting markets, limits, and user access, following established guidelines. Monitor player activity, betting flows, system alerts, and live operational events. Ensure operational continuity and system stability during live betting periods. Reporting & Monitoring Produce daily, weekly, and monthly operational and financial reports. Support data extraction for internal controls, audits, and regulatory requirements. Identify inconsistencies, system issues, or unusual activity, escalating findings when necessary. Financial & Compliance Support Assist in monitoring player balances, settlements, and reconciliation processes. Support AML, KYC, and CPF verification processes from a back-office perspective. Ensure accurate handling of operational data in compliance with LGPD and internal policies. Marketing & Promotions Support Support the setup, execution, and monitoring of bonuses, loyalty programs, and promotional campaigns. Assist CRM activities, including player segmentation and automated communications. Ensure promotions are correctly configured, monitored, and aligned with campaign plans. Team & Operational Support Act as first-level operational support for front-office, customer support, and retail teams. Follow and enforce established procedures, workflows, and access controls. Support onboarding and training of new back-office users. Requirements Bachelor’s degree in Business Administration, IT, Finance, or a related field, or equivalent professional experience. 2–4 years of experience in back-office operations, platform support, or operational roles, preferably within betting, gaming, fintech, or transactional environments. Familiarity with betting or gaming platforms and back-office systems (e.g., BetConstruct or similar). Basic understanding of payment flows, KYC/AML processes, and operational reporting. Strong attention to detail and ability to work with live operational data. Solid analytical, organizational, and problem-solving skills. Ability to work under pressure and manage operational incidents calmly. Strong communication skills and a collaborative, team-oriented mindset. Fluency in Portuguese; working proficiency in English is required.

The Payments & Fraud Analyst plays a key role within the Compliance function, serving as the central link between Payments Operations and Fraud Operations. This role is responsible for monitoring transaction activity, managing escalations, producing ongoing reporting, and supporting fraud mitigation efforts. Key Responsibilities: Produce recurring reports covering payment activity, risk indicators, and operational trends. Conduct ad-hoc analysis to support business decisions and compliance needs. Identify, escalate, and document concerning activity to internal teams. Track, review, and document payment-related transactions and workflows. Support the creation, documentation, and maintenance of payment processes and SOPs. Review and process player transactions. Investigate payment-related issues and coordinate resolutions. Generate reports on identified fraudulent activity. Request, review, and verify documents related to fraud or KYC. Required Qualifications: Bachelor’s degree in Business, Finance, Risk Management, Criminal Justice, or related field; or equivalent experience. 1–3 years in payments, fraud operations, compliance, risk, or regulated environments. Knowledge of payment methods and fraud patterns. Strong analytical abilities. Excellent communication skills. Preferred Qualifications: Experience in iGaming, sportsbook, fintech, or financial services. Familiarity with AML frameworks and regulatory processes. Experience producing management or regulatory reports. Proficiency with Excel and reporting tools. Experience collaborating with Payments, Fraud, AML, Compliance. Strong organizational and stakeholder communication skills. Ability to work in payments, fraud detection, and regulatory spaces. Why This Role Matters: This role safeguards customers, minimizes risk exposure, and strengthens internal controls within a regulated environment.