Operations.

My client is an industry leader in charitable electronic gaming, delivering engaging entertainment experiences that drive meaningful community impact. Operating nationwide, they combine innovation, technology, and responsible gaming practices to create best-in-class products and player experiences. They are seeking motivated professionals who thrive in a collaborative environment and share their commitment to excellence, integrity, and fun. Position Summary The Finance Manager is responsible for overseeing financial operations, reporting, and analysis to support organizational efficiency and strategic growth. This role manages financial reporting, internal controls, accounting operations, and compliance while partnering closely with executive leadership. The Finance Manager plays a key role in ensuring financial accuracy, streamlining processes, and providing insights that support the company’s long-term objectives. Key Responsibilities Financial Reporting Prepare monthly, quarterly, and annual financial statements and reports. Ensure accuracy and timeliness of financial statements in alignment with regulatory audit requirements. Present financial results and insights to executive leadership. Accounting Oversight Oversee general ledger activities, account reconciliations, and financial close processes. Manage accounts payable and accounts receivable transactions. Ensure adherence to internal controls, accounting policies, and regulatory standards. Coordinate with external auditors, tax advisors, and financial institutions. Reconcile credit card statements and enter receipts into the accounting system. Record intercompany journal entries and adjustments. Set up and maintain vendor accounts; ensure all W9 forms are current. Enter and process bills to ensure timely payments. Utilize QuickBooks for data entry and accounting functions. Use Expensify to manage employee expense reports. Assist with monthly, quarterly, and annual reporting, tax filings, and audit-related tasks. Prepare and file sales tax returns accurately and on schedule. Administrative & HR-Related Accounting Coordinate annual health insurance renewals and manage employee open enrollment processes. Oversee payroll setup, processing, and employee data updates. Support onboarding and employee exit documentation. Prepare and file annual 1099 forms. Assist with insurance renewals and workers’ compensation audits. Compliance & Risk Management Maintain strong internal controls and financial governance. Ensure compliance with federal, state, and industry regulations. Support audit processes with proper documentation and record-keeping. Perform SOC audit tasks as required for state regulatory compliance. Qualifications Education & Experience Bachelor’s degree in Finance, Accounting, Business Administration, or related field required. CPA certification preferred. 5 – 8 + years of progressive finance, accounting, or financial management experience. Experience with financial operations and financial reporting. Skills & Competencies Strong understanding of GAAP and financial reporting standards. Advanced financial modeling and analytical capabilities. Proficiency in QuickBooks and Microsoft Excel. High attention to detail and strong organizational skills. Excellent communication and presentation abilities; able to translate financial data into actionable insights. Why Join? My client offers a collaborative, innovative, and mission-driven environment where creativity and teamwork are encouraged. Your work will directly support charitable causes and help shape the future of the charitable gaming industry. They foster a supportive culture where your contributions make a meaningful impact.  

THIS ROLE REQUIRES RELOCATING TO TAIWAN FOR 6 MONTHS FOR MANDATORY TRAINING  Main Responsibilities: Develop long-term relationships with key customers, ensuring consistent engagement and satisfaction Oversee and expand revenue streams within an assigned portfolio by identifying growth opportunities Collaborate with clients to improve game visibility and performance through targeted marketing and promotional activities Contribute to securing and maintaining favorable commercial terms in partnerships Coordinate closely with internal marketing teams to deliver high-quality and effective promotional campaigns Serve as a trusted advisor to clients by sharing insights, best practices, and industry knowledge Provide prompt and efficient support to operators, ensuring all requests are handled in a timely manner Desired experience: Previous experience in account management, business development, or similar client-facing roles, ideally within iGaming, gaming, or digital entertainment (preferred but not strictly mandatory) Strong interpersonal and communication skills, with the ability to build lasting relationships Familiarity with marketing strategies and promotional planning is advantageous Good organizational skills and ability to manage multiple accounts simultaneously Brazilian nationality or eligibility to work in Brazil is required Willingness to undergo an initial training period in Taiwan before transitioning to a role based in Brazil (mandatory)

Customer Service Team Lead (Swedish or Norwegian )   Salary: UP TO €40K DOE + Bonus + Benefits Location: Hybrid in Malta   We’re supporting a well-established, fast-growing iGaming operator in Malta in their search for a motivated Customer Service Team Lead (Swedish or Norwegian Speaking) to guide, develop and inspire a high-performing CS team.   Key Responsibilities: • Build and hire a proactive, high-quality team with strong performance standards • Coach, mentor, and upskill team members to drive continuous improvement • Conduct regular quality reviews and 1:1 development meetings • Collaborate closely with wider CS teams to ensure optimal scheduling and coverage • Analyse and report on team performance daily, weekly and monthly • Plan engaging team activities and events to maintain motivation • Ensure strict adherence to AML, Fraud, Compliance and Responsible Gaming procedures • Manage resources assertively to maintain efficiency and high service standards • Uphold brand values and ensure all customer interactions reflect company culture • Provide clear expectations, structured feedback and ongoing support • Develop individual performance plans with measurable goals   What We’re Looking For: • A natural leader with exceptional communication and interpersonal skills • Strong background in Customer Experience, including email and live-chat support • Solid understanding of sports betting, casino and the broader iGaming environment • Experience or knowledge in payment processes is an advantage • A proactive, solutions-focused team player who is seen as a “go-to” person • High attention to detail, strong work ethic and confidence in sharing ideas • Flexibility to work in a shift-based rotational environment • Native-level Swedish or Norwegian