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Product Coordinator – iGaming
A fast-growing iGaming business is looking for an experienced, commercially-minded Product Coordinator to act as the key bridge between internal business teams and an external technology provider — keeping the platform stable, improving, and firmly focused on player experience.
The successful candidate will own the flow of product and technical requirements from intake to delivery — gathering needs from across the business, translating them into clear priorities, and ensuring the external provider stays aligned with what matters most. This isn't a passive coordination role; the right person will actively shape backlog priorities, spot improvement opportunities, and drive resolution of issues before they impact performance.
The ideal candidate will bring:
Native Turkish speaker with fluent English — essential for this role
Solid iGaming experience, ideally operator-side
A background in product coordination, project management, or a similar product-facing role
The ability to translate business needs into structured, actionable requirements
Strong stakeholder management across both business and technical teams
Sharp prioritisation instincts and sound commercial judgment
A high-ownership mindset — following through, escalating when needed, and ensuring nothing falls through the cracks
Hands-on experience with Jira and Google Workspace
What's on offer:
Competitive salary with performance-based incentives
Private medical insurance
Monthly food vouchers, public transport card, and a co-sponsored MultiSport card
Weekly team breakfasts, bi-weekly Friday lunches, and the occasional sweet treat
An extra day off for your birthday
A loyalty programme that rewards long-term team members
A team where ideas genuinely shape what gets built
A growing iGaming company is looking for a Sportsbook Manager to oversee sportsbook operations and support the expansion of betting activities in a regulated environment.
Main Responsibilities:
Define and execute the sportsbook strategy aligned with business and growth objectives.
Manage daily sportsbook operations, including betting markets, odds monitoring, event coverage, and promotional activities.
Organize the sportsbook calendar according to major tournaments, sports events, and local opportunities.
Coordinate with external sportsbook providers to maintain market availability, platform stability, and operational improvements.
Plan and launch promotional campaigns such as free bets, cashback offers, odds boosts, and accumulator campaigns.
Monitor operational and commercial KPIs including turnover, GGR, NGR, active users, retention, and campaign performance.
Work closely with CRM and Marketing teams to optimize player engagement and communication strategies.
Collaborate with Risk and Compliance teams to ensure proper exposure management and adherence to regulatory requirements.
Act as the primary contact for sportsbook operational matters, incidents, integrations, and configuration updates.
Ensure sportsbook content, rules, and promotional materials are accurate and aligned with business goals.
Analyze betting behavior, user activity, and market trends to identify optimization and revenue opportunities.
Prepare regular operational reports, highlighting risks, opportunities, and action plans for management.
Desired experience:
Solid experience managing sportsbook operations within the iGaming, sportsbook, or online betting industry.
Strong knowledge of sportsbook products, betting markets, margins, profitability, and promotional mechanics.
Ability to balance strategic planning with hands-on operational management.
Experience working with Marketing, CRM, Product, Risk, and Compliance teams.
Analytical mindset with the ability to interpret betting and operational data.
Strong organizational and stakeholder management skills.
Advanced or fluent English is required for communication with international teams and providers.
Experience within regulated betting environments is highly valued but not strictly mandatory.
Familiarity with the Brazilian sportsbook market, local sports culture, and betting trends would be considered a strong advantage.
Experience with sportsbook platforms, back-office tools, or cross-sell strategies involving Casino or Bingo products is a plus.
About the role:
A fast-growing international iGaming company is expanding its operations in Brazil and looking to strengthen its local platform operations structure. With a strong global presence and a dynamic digital entertainment ecosystem, the company operates across multiple regulated markets, delivering innovative casino and sportsbook experiences to users worldwide.
As part of this expansion, we are looking for a proactive and analytical Platform Operations Analyst to support daily platform operations, monitor campaigns and functionalities, and ensure a seamless and efficient user experience across the business.
Key Responsibilities:
Monitor platform operations and ensure the correct execution of campaigns, promotions, and platform activities
Support operational routines related to casino, sportsbook, and other gaming products
Track operational incidents and coordinate with internal teams to support resolution processes
Work closely with Product, CRM, Customer Support, Risk, and global teams to align operational improvements
Monitor platform performance and operational KPIs
Validate configurations, content, and operational flows before launches and activations
Support operational testing and post-release validations alongside Product and Tech teams
Assist in documenting processes, workflows, and operational best practices
Identify opportunities to improve user experience and platform efficiency
Ensure adherence to internal policies, compliance standards, and local regulations
Requirements:
Previous experience in platform operations, product operations, or operational roles within iGaming, tech, or digital environments
Strong analytical and problem-solving skills
Experience monitoring KPIs and operational performance
Ability to manage multiple priorities in fast-paced environments
Strong organizational and communication skills
Experience working cross-functionally with multiple stakeholders
Knowledge of digital platforms and online operational environments
Advanced or fluent English for daily communication with global teams
Availability to work onsite in São Paulo/SP
Nice to Have:
Previous experience with online casino and sportsbook operations
Familiarity with CRM tools, back-office platforms, or operational systems
Understanding of user journeys within iGaming platforms
Experience in international or high-growth companies
Basic knowledge of operational metrics and data analysis
Familiarity with Brazilian betting regulations
What We Offer:
Opportunity to join a globally recognized and rapidly expanding iGaming company
International and collaborative work environment
Exposure to global operations and strategic projects
Career growth opportunities within a fast-scaling business
Innovative and performance-driven culture
Health insurance reimbursement support
Dental insurance for employees and dependents
20-day paid contract recess period
Birthday Day Off
Modern and flexible work environment with no dress code