Operations.

Customer Service Agent (Finnish Speaking) Location: Malta | Hybrid Salary: €25,000 – €30,000   About the Role We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.   Responsibilities Support customers in Finnish and English via chat, email, and phone Assist with account queries, verification, deposits, withdrawals, and promotions Review KYC documents and perform security checks Resolve customer issues professionally and efficiently Collaborate with teams such as Risk, Fraud, and Responsible Gaming Maintain accurate records in line with internal and legal requirements Support translation and localisation tasks when needed Contribute to a positive and collaborative team environment   What We’re Looking For Fluent Finnish and English, written and spoken Strong communication and customer service skills Comfortable working shifts, including future night shifts Flexible and motivated to grow within a scaling company Responsible, accurate, and detail-oriented Previous customer support experience is a plus Interest in online gaming or sports betting is an advantage   What’s Offered Hybrid working model Paid onboarding and training in Belgium (flights and accommodation included) Lunch allowance for office days Full reimbursement of office parking costs Growth and development opportunities within a fast-growing company International and supportive work environment

Studio Content Specialist Location: São Paulo - Hybrid Overview We are seeking a Studio Content Specialist to join a leading iGaming business in São Paulo, acting as the key content representative for one or more game Studios within the Revenue team. This role is focused on driving stronger commercial performance across the slot portfolio through content planning, launch coordination, market insight, and performance analysis. You will work closely with internal commercial teams, operators, and Studio partners to ensure game releases are positioned effectively across relevant markets, while helping shape content strategy based on player trends, operator objectives, and commercial opportunities. This is an excellent opportunity for someone with strong iGaming knowledge, particularly within casino and slot content, who enjoys combining analytical thinking, stakeholder management, and commercial decision-making in a fast-paced environment. Key Responsibilities Support the successful launch and distribution of new slot games across relevant operators and markets Coordinate launch planning activities, ensuring all operational and commercial requirements are delivered on time Analyze game performance, player trends, and market intelligence to identify growth opportunities and content gaps Provide actionable recommendations based on KPIs, operator feedback, and commercial performance data Act as the main point of contact for day-to-day Studio content matters internally and externally Collaborate closely with Commercial, Revenue, and Studio teams to improve content planning and portfolio performance Support roadmap discussions and adapt launch strategies based on market relevance and operator objectives Present gaming products effectively to both internal stakeholders and external partners Build strong relationships with operators, Studios, and cross-functional teams Represent assigned Studios at industry events, conferences, and customer meetings when required Must-Have Requirements Minimum 2 years of experience within the iGaming industry or a related commercial/content-focused role Strong understanding of online casino products, particularly slot content Experience analyzing KPIs, market trends, and commercial performance data Ability to translate data insights and customer feedback into practical business recommendations Excellent stakeholder management and communication skills Experience coordinating multiple projects and stakeholders simultaneously Fluent English communication skills Commercial mindset with strong attention to operational detail Ability to work collaboratively across Commercial, Revenue, and external partner teams Nice to Have Experience working with game providers, Studios, or casino operators Previous exposure to game launch planning or content distribution strategies Understanding of roadmap planning and portfolio optimization Additional language skills Knowledge of compliance and regulatory requirements within iGaming Profile Passionate about gaming products and market trends Analytical and commercially driven mindset Strong relationship-building and communication skills Self-motivated, proactive, and highly organized Comfortable operating in a fast-paced and collaborative environment Able to balance strategic thinking with hands-on execution Interested in shaping content performance and commercial success across multiple markets

Senior Accountant / Finance Lead Location: Detroit, MI (Hybrid – 4 Days On-Site) Salary Range: $90,000 – $100,000/year Our client is a national leader in charitable electronic gaming, partnering with organizations across the U.S. to deliver innovative, responsible gaming experiences that positively impact local communities. They combine technology, creativity, and purpose to deliver best-in-class products in a collaborative, mission-driven environment. We’re seeking a hands-on Senior Accountant/Finance Lead to own and manage day-to-day accounting operations while ensuring accuracy, consistency, and strong financial discipline across the organization. This role is ideal for someone who enjoys working directly in the details, taking full ownership of financial processes, and operating in a lean, fast-paced environment. You’ll play a critical role in maintaining the financial health of the business while partnering closely with leadership on reporting and process improvements. Core Responsibilities • Own the general ledger, including journal entries, reconciliations, and month-, quarter-, and year-end close processes • Manage accounts payable, accounts receivable, vendor setup, invoicing, and ensure timely payments • Reconcile bank accounts, credit cards, and expense activity • Maintain all accounting activity within QuickBooks • Prepare monthly, quarterly, and annual financial statements with accuracy and timeliness • Support leadership with reporting, variance analysis, and financial insights • Assist with audit preparation and related documentation • Support payroll processing and employee onboarding/offboarding from a financial perspective • Manage 1099 filings and assist with benefits coordination and insurance renewals • Maintain strong internal controls and ensure compliance with GAAP and regulatory requirements • Support external audits and ongoing financial reporting needs Qualifications • Proficiency in QuickBooks is required • 5+ years of experience in accounting or financial operations • Strong experience in hands-on accounting roles (not just oversight) • Prior experience in small to mid-sized or lean organizations preferred • Strong understanding of GAAP and financial reporting fundamentals • Advanced Excel skills • High attention to detail and strong organizational skills • Ability to manage multiple priorities in a fast-paced environment • Comfortable working independently and owning processes end-to-end Why Join The Team • Mission-driven company supporting charitable organizations • High-impact role with real ownership and visibility • Collaborative, growing team environment • Opportunity to help build and improve financial processes as the company scales