Operations.

Senior Customer Support Specialist (Finnish Speaking)   Form part of a fast-growing international iGaming business Step into a senior, leadership-track CS role with real impact   Location: Malta (St. Julian’s) - Relocation Provided. Workplace: Hybrid Salary: Up to €30k + Bonus   Your Role: Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements Support fraud detection and account monitoring through detailed customer and transaction reviews Act as a senior presence within the team, stepping in during peak periods or critical situations Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience Take ownership of specific markets, features, or workflows, becoming a go-to person within the team   What You Bring: 2+ years of experience in online customer support within iGaming or a similar fast-paced environment Strong understanding of KYC, payments, and customer risk/fraud fundamentals High emotional intelligence with a natural leadership mindset Data-driven approach with awareness of how performance impacts wider business outcomes Fluent English and Finnish Ability to multitask, prioritise, and perform under pressure Comfortable working shifts, including potential night shifts Interest in sports and/or casino products is a plus Curiosity around tools and technology (including AI) to improve efficiency   What’s in It for You? Salary up to €30K + Bonus Quarterly team events and weekly company socials Hybrid work setup with home-office allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage

Senior Customer Support Specialist (Swedish Speaking)   Form part of a fast-growing international iGaming business Step into a senior, leadership-track CS role with real impact   Location: Malta (St. Julian’s) - Workplace: Hybrid Salary: Up to €30k + Bonus + Relocation to Malta package   Your Role: Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements Support fraud detection and account monitoring through detailed customer and transaction reviews Act as a senior presence within the team, stepping in during peak periods or critical situations Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience Take ownership of specific markets, features, or workflows, becoming a go-to person within the team   What You Bring: 2+ years of experience in online customer support within iGaming or a similar fast-paced environment Strong understanding of KYC, payments, and customer risk/fraud fundamentals High emotional intelligence with a natural leadership mindset Data-driven approach with awareness of how performance impacts wider business outcomes Fluent English and Swedish Ability to multitask, prioritise, and perform under pressure Comfortable working shifts, including potential night shifts Interest in sports and/or casino products is a plus Curiosity around tools and technology (including AI) to improve efficiency   What’s in It for You? Salary up to €30K + Bonus Quarterly team events and weekly company socials Hybrid work setup with home-office allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage

Corporate Onboarding Executive   Location: Malta Employment Type: Full-time | Hybrid Salary: Up to €35,000 DOE   About the Company We are a well-established provider of specialized business and commercial services, helping clients navigate corporate, legal, and regulatory requirements. As part of our growing client services portfolio, we are expanding our Onboarding Team to deliver seamless client experiences.   About the Role We are looking for a proactive and detail-oriented Corporate Services Executive to manage the end-to-end onboarding process for new clients. You will work closely with the Compliance Team to ensure regulatory and due diligence requirements are met while providing a smooth onboarding experience.   Key Responsibilities Manage onboarding of new clients, including company incorporations and client takeovers Serve as the main point of contact for clients during onboarding Coordinate with Compliance to collect and verify KYC/AML documentation Prepare incorporation documents for submission to the Malta Business Registry (MBR) Maintain accurate records and documentation in internal systems Monitor onboarding timelines and ensure service level compliance Identify and escalate any risks or issues to the Onboarding Team Manager Collaborate with internal teams and external service providers for a coordinated onboarding process Handover fully onboarded clients to the Ongoing Corporate Team   Key Skills and Requirements Minimum 2 years’ experience in corporate services, legal, compliance, or financial services, ideally in onboarding or client acceptance Strong knowledge of KYC, AML, and Maltese regulatory requirements Familiarity with company incorporations and Malta Business Registry procedures Excellent organizational skills with high attention to detail Ability to manage multiple cases and meet tight deadlines Strong communication and interpersonal skills Proactive, solution-oriented mindset Team player with ability to collaborate across functions   What’s Offered Competitive remuneration package with performance bonus Hybrid working and flexible hours Longer Fridays – office closes at 2pm Birthday leave and wellness allowance Health insurance and free parking Study leave and sponsorship opportunities Regular team building, departmental events, and industry event participation