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Administration, customer experience, live dealers – operations roles provide a fantastic gateway to iGaming and Payments Skills needed vary greatly, from languages to customer facing roles. Discover exciting work opportunities with roles thar are open to those with or without industry experience.
Well known and established iGaming company looking for a Customer Support Executive (Finnish Speaking) Location: Onsite in Malta Relocation: Package provided Responsibilities: Provide exceptional customer support to Finnish-speaking clientele via live chat and email. Troubleshoot issues and offer prompt solutions, ensuring a seamless user experience. Assist customers with website navigation, account creation, and management. Collaborate with other teams, such as Payments & Fraud, to maintain a secure gaming environment. Gather customer feedback for service improvement and relay crucial information to relevant departments. Requirements: Fluency in Finnish and English (additional languages are a plus). Previous customer service experience, preferably in iGaming or similar online services. Strong communication and interpersonal skills for diverse customer interactions. Ability to work independently and as a team player, and open to relocate to Malta. Adaptability to work various shifts, including evenings and weekends. Desirable Qualities: Problem-solving mindset with a proactive approach to customer satisfaction. Patience and empathy to effectively address customer concerns. Strong organizational skills and ability to multitask in a dynamic environment. Technical proficiency to navigate and assist with online gaming platforms. Their Offer: Salary €26,000 with incentives Relocation to Malta package. Paid training Private health insurance. Professional development allowance Fitness allowance Company-sponsored events. Supportive work culture fostering personal and professional development.
Job Title: Casino Manager – iGaming & Betting Industry Location: Remote (Brazil) – Eventual Relocation to Dubai Employment Type: Full-time Compensation: Attractive and lucrative financial package, including relocation support and company-paid apartment in Dubai About the Role: We are seeking an experienced and dynamic Casino Manager to lead operations in the Brazilian online casino and betting market. This role is instrumental in optimizing player experience, ensuring seamless game operations, and driving revenue growth through strategic planning. The ideal candidate will have an in-depth understanding of casino game selection, promotions, and revenue maximization, combined with strong leadership skills to oversee the platform's success. Key Responsibilities: Manage the daily operations of the online casino platform, ensuring smooth gameplay, efficient system performance, and optimal user experience. Oversee the integration of new gaming content and continuous platform improvements. Develop and implement strategies to enhance player retention, engagement, and lifetime value. Utilize data insights to analyze key performance indicators (KPIs) and user behavior, identifying opportunities for revenue optimization. Collaborate closely with Marketing, CRM, and Product teams to create compelling promotions, loyalty programs, and personalized gaming experiences. Build and maintain strong partnerships with game providers to ensure a diverse and high-quality gaming portfolio. Proactively source, evaluate, and onboard new game providers to keep the platform innovative and competitive. Requirements: Deep knowledge of the Brazilian iGaming market and experience managing streamer teams. Strong analytical skills with a background in financial forecasting, budgeting, and data-driven decision-making. Proven ability to drive operational efficiencies and revenue growth in a digital business environment. Exceptional leadership, communication, and problem-solving abilities. Fluency in Portuguese and English (Spanish is a plus). This is an exceptional opportunity for a casino industry professional to take their career to the next level within a fast-growing global organisation. If you have the expertise and passion to innovate and enhance the online casino experience in the Brazilian market, we want to hear from you!
We are looking for a Indonesian Speaking Game Presenter with the opportunity to relocate to Romania, a beautiful country in Europe! Who Will You Work For? Join a dynamic and leading content provider in the iGaming industry, headquartered in Bucharest, Romania. Our client offers a multi-product portfolio, including Slots, Bingo, and Live Casino, serving a global audience. As they expand their operations, they are building a new team and seeking enthusiastic online dealers to represent their brand. You will have the chance to be the face of various online casino games like Blackjack and Baccarat, bringing a real casino experience to the online world. Why This Role? If you enjoy engaging with people, thrive in front of the camera, and want to embark on an exciting international career, this is the perfect opportunity for you. Not only will you be part of a vibrant and innovative team, but you’ll also gain valuable experience in the fast-growing iGaming sector. Your Key Responsibilities: Be the Company’s Ambassador: Deliver expert knowledge and top-tier gaming experiences to our players. Showcase Your Presentation Skills: Present all games with professionalism, ensuring a high level of engagement and entertainment in line with the Company’s expectations. Engage and Interact: Connect with players, drawing them into the immersive world of live dealer games. Maintain Excellence: Uphold a strong technical understanding of all games and consistently align with the Company’s brand guidelines. Adhere to Standards: Ensure all gaming operations comply with current legislation and Company standards, prioritizing efficiency, security, and customer satisfaction. Contribute to Growth: Actively participate in the Company’s continuous improvement efforts, contributing to its future success and expansion. Who Are We Looking For? Language Proficiency: Fluent in both English and Indonesian (essential). Relocation Enthusiast: Ready and willing to relocate to Bucharest, Romania. Passionate About iGaming: Genuine interest in the iGaming industry with a keen desire to learn and grow. Energetic Performer: Capable of maintaining high energy levels, especially during games that require lively interaction. Flexible and Adaptable: Willingness to work in shifts, including nights, weekends, and public holidays, in a dynamic environment. What’s In It For You? Competitive Salary: Attractive monthly salary with regular increases. Performance Bonuses: Rewards for exceptional performance. Comprehensive Relocation Package: Includes visa assistance, flight tickets, and relocation support. Accommodation: Company-provided accommodation with utilities covered. Health Benefits: Best-in-class private health care insurance for your well-being. Free Meals: Provided daily when you’re working. Gym Benefit: Access to a gym after your first 6 months. Professional Development: Paid training to enhance your skills and career growth. Indonesian Community: Join a growing number of Indonesian colleagues who have already made the move and found a welcoming community within the company. You’ll have the support of fellow Indonesians, making your transition to life in Romania smoother and more enjoyable. Career Growth: Excellent career growth opportunities within an international tech company, allowing you to expand your horizons and build a successful career. Why Romania? Bucharest is a vibrant city known for its rich history, cultural diversity, and welcoming community. This opportunity offers not just a job, but a new chapter in your life, with the chance to experience a new culture and develop your career in the exciting world of iGaming. Ready to Take the Next Step? Apply now and become a part of a fast-growing, innovative company that values your skills and offers you the platform to shine on an international stage!
Job Title: German Customer Service Specialist Location: Malta Job Type: Full-time and Hybrid We are seeking a passionate and dedicated Customer Service Specialist - German Speaking to join our diverse team. The ideal candidate will provide exceptional and tailored customer service to our German-speaking clientele, ensuring a seamless and enjoyable experience for all users. Requirements: Fluency or native proficiency in German with a fluent level of English, both spoken and written. Comfortable working on a flexible shift basis. Previous experience in customer-oriented roles, with a talent for understanding customer needs and delivering optimal solutions (plus-point, but not compulsory!) Exceptional listening skills, an empathetic approach, and a dedication to delivering outstanding service to our players. Strong organizational skills, punctuality, and the ability to find accurate information promptly. Detail-oriented and capable of maintaining a positive attitude even in stressful situations. Openness to constructive feedback and a collaborative team player with the ability to work independently. As a Customer Service Agent, you will be the primary point of contact for our players, assisting them via live chat, email, and phone calls to ensure an excellent gaming experience. Responsibilities: Provide players with timely, personal, and professional solutions that exceed their expectations. Offer support and assistance to players facing difficulties. Educate customers about our products, site features, policies, and promotions. Update customer accounts with relevant information as required. Collaborate with our Fraud and Payments team to address customer queries. Employee Benefits & Offer: Salary up to €29k Private health care. Pension scheme. Paid training. Company events Preferred: Knowledge of the online gaming industry or sports betting. Experience in customer service or related fields.
We are looking for a Turkish Speaking Game Presenter with the opportunity to relocate to Romania, a beautiful country in Europe! Who Will You Work For? Join a dynamic and leading content provider in the iGaming industry, headquartered in Bucharest, Romania. Our client offers a multi-product portfolio, including Slots, Bingo, and Live Casino, serving a global audience. As they expand their operations, they are building a new team and seeking enthusiastic online dealers to represent their brand. You will have the chance to be the face of various online casino games like Blackjack and Baccarat, bringing a real casino experience to the online world. Why This Role? If you enjoy engaging with people, thrive in front of the camera, and want to embark on an exciting international career, this is the perfect opportunity for you. Not only will you be part of a vibrant and innovative team, but you’ll also gain valuable experience in the fast-growing iGaming sector. Your Key Responsibilities: Be the Company’s Ambassador: Deliver expert knowledge and top-tier gaming experiences to our players. Showcase Your Presentation Skills: Present all games with professionalism, ensuring a high level of engagement and entertainment in line with the Company’s expectations. Engage and Interact: Connect with players, drawing them into the immersive world of live dealer games. Maintain Excellence: Uphold a strong technical understanding of all games and consistently align with the Company’s brand guidelines. Adhere to Standards: Ensure all gaming operations comply with current legislation and Company standards, prioritizing efficiency, security, and customer satisfaction. Contribute to Growth: Actively participate in the Company’s continuous improvement efforts, contributing to its future success and expansion. Who Are We Looking For? Language Proficiency: Fluent in both English and Turkish (essential). Relocation Enthusiast: Ready and willing to relocate to Bucharest, Romania. Passionate About iGaming: Genuine interest in the iGaming industry with a keen desire to learn and grow. Energetic Performer: Capable of maintaining high energy levels, especially during games that require lively interaction. Flexible and Adaptable: Willingness to work in shifts, including nights, weekends, and public holidays, in a dynamic environment. What’s In It For You? Competitive Salary: Attractive monthly salary Performance Bonuses: Rewards for exceptional performance. Comprehensive Relocation Package: Includes visa assistance, flight tickets, and relocation support. Accommodation: Company-provided accommodation with utilities covered. Health Benefits: Best-in-class private health care insurance for your well-being. Free Meals: Provided daily when you’re working. Gym Benefit: Access to a gym after your first 6 months. Professional Development: Paid training to enhance your skills and career growth. Turkish Community: Join a growing number of Thai colleagues who have already made the move and found a welcoming community within the company. You’ll have the support of fellow Thais, making your transition to life in Romania smoother and more enjoyable. Career Growth: Excellent career growth opportunities within an international tech company, allowing you to expand your horizons and build a successful career. Why Romania? Bucharest is a vibrant city known for its rich history, cultural diversity, and welcoming community. This opportunity offers not just a job, but a new chapter in your life, with the chance to experience a new culture and develop your career in the exciting world of iGaming. Ready to Take the Next Step? Apply now and become a part of a fast-growing, innovative company that values your skills and offers you the platform to shine on an international stage!
