Operations.

Job Title: Swedish Customer Service Representative Location: Malta Job Type: Full-time and Hybrid We are seeking a passionate and dedicated Customer Service Representative - Swedish Speaking to join our diverse team. The ideal candidate will provide exceptional and tailored customer service to our Norwegian-speaking clientele, ensuring a seamless and enjoyable experience for all users. Requirements: Fluency or native proficiency in Swedish with a fluent level of English, both spoken and written. Comfortable working on a flexible shift basis. Previous experience in customer-oriented roles, with a talent for understanding customer needs and delivering optimal solutions (plus-point, but not compulsory!) Exceptional listening skills, an empathetic approach, and a dedication to delivering outstanding service to our players. Strong organizational skills, punctuality, and the ability to find accurate information promptly. Detail-oriented and capable of maintaining a positive attitude even in stressful situations. Openness to constructive feedback and a collaborative team player with the ability to work independently. As a Customer Service Agent, you will be the primary point of contact for our players, assisting them via live chat, email, and phone calls to ensure an excellent gaming experience. Responsibilities: Provide players with timely, personal, and professional solutions that exceed their expectations. Offer support and assistance to players facing difficulties. Educate customers about our products, site features, policies, and promotions. Update customer accounts with relevant information as required. Collaborate with our Fraud and Payments team to address customer queries. Employee Benefits & Offer: €25,000 Gross Salary Private life and health insurance. Health benefits Paid training, no experience required. Company events

Customer Service Agent (Swedish, Dutch, Finnish, Norwegian Speaking) – Malta We’re looking for a friendly and proactive Swedish, Dutch, Finnish, Norwegian speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.   Location: Malta (Hybrid) Salary: €26,000 per year + bonus   What We’re Looking For Fluent Swedish, or Dutch, or Finnish, or Norwegian (spoken and written) Strong multitasking and problem-solving skills Comfortable working shifts, including some nights Interest in using AI tools to boost efficiency Customer service experience is a plus   Your Daily Tasks Assist customers via phone, chat, and email Handle complex cases independently Approve withdrawals and process KYC documents Perform security checks Support with additional tasks when needed   What We Offer Hybrid work setup Home office setup bonus Remote work from abroad policy Private health insurance and wellbeing allowance

Job Title: Executive Assistant / Project Manager (iGaming) Location: Manila Reports to: CEO Overview We are seeking a highly organised and proactive Executive Assistant / Project Manager to support senior leadership in a fast-paced iGaming environment. This hybrid role combines high-level administrative support with hands-on project management, ensuring strategic initiatives are executed efficiently across multiple departments. The ideal candidate thrives in dynamic, high-growth settings and has a strong understanding of the iGaming industry, including regulatory considerations, product launches, and cross-functional coordination. Key Responsibilities Executive Support Provide high-level administrative support to senior executives (calendar management, travel, inbox prioritization) Act as a gatekeeper and liaison between executives and internal/external stakeholders Prepare reports, presentations, and briefing materials Manage confidential information with discretion Project Management Plan, coordinate, and track key business projects (e.g., product launches, market entries, compliance initiatives) Define project scope, timelines, and deliverables Monitor progress and proactively identify risks or bottlenecks Ensure alignment across departments (Product, Marketing, Compliance, Tech, Operations) Operations & Coordination Facilitate cross-functional communication and follow-ups Organize leadership meetings, agendas, and action tracking Implement and improve internal processes and workflows Support strategic planning and execution iGaming-Specific Responsibilities Assist with regulatory and licensing processes across jurisdictions Coordinate with compliance and legal teams Support game launch timelines and partner integrations Track market trends, competitor activity, and operational KPIs Requirements Experience 3–6+ years in an Executive Assistant, Project Manager, or hybrid role Experience in iGaming, online gaming, betting, or a related digital industry preferred Proven track record managing multiple projects simultaneously Skills Strong organisational and multitasking abilities Excellent written and verbal communication High attention to detail and problem-solving mindset Proficiency in project management tools (e.g., Asana, Jira, Trello, Monday.com) Advanced Microsoft Office / Google Workspace skills Knowledge Understanding of iGaming operations, compliance, and product lifecycle Familiarity with international markets and regulatory environments is a plus Personal Attributes Highly proactive and self-motivated Able to work under pressure and meet tight deadlines Strong interpersonal skills and stakeholder management Discreet and trustworthy with sensitive information Adaptable in a rapidly changing environment Nice to Have PMP, Prince2, or similar certification Experience working in a start-up or scale-up environment Multilingual skills On Offer Competitive salary and performance bonuses Superb office location Opportunity to work in a fast-growing global iGaming company Exposure to senior leadership and strategic decision-making