We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 10,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
Corporate Onboarding Executive
Location: Malta
Employment Type: Full-time | Hybrid
Salary: Up to €35,000 DOE
About the Company
We are a well-established provider of specialized business and commercial services, helping clients navigate corporate, legal, and regulatory requirements. As part of our growing client services portfolio, we are expanding our Onboarding Team to deliver seamless client experiences.
About the Role
We are looking for a proactive and detail-oriented Corporate Services Executive to manage the end-to-end onboarding process for new clients. You will work closely with the Compliance Team to ensure regulatory and due diligence requirements are met while providing a smooth onboarding experience.
Key Responsibilities
Manage onboarding of new clients, including company incorporations and client takeovers
Serve as the main point of contact for clients during onboarding
Coordinate with Compliance to collect and verify KYC/AML documentation
Prepare incorporation documents for submission to the Malta Business Registry (MBR)
Maintain accurate records and documentation in internal systems
Monitor onboarding timelines and ensure service level compliance
Identify and escalate any risks or issues to the Onboarding Team Manager
Collaborate with internal teams and external service providers for a coordinated onboarding process
Handover fully onboarded clients to the Ongoing Corporate Team
Key Skills and Requirements
Minimum 2 years’ experience in corporate services, legal, compliance, or financial services, ideally in onboarding or client acceptance
Strong knowledge of KYC, AML, and Maltese regulatory requirements
Familiarity with company incorporations and Malta Business Registry procedures
Excellent organizational skills with high attention to detail
Ability to manage multiple cases and meet tight deadlines
Strong communication and interpersonal skills
Proactive, solution-oriented mindset
Team player with ability to collaborate across functions
What’s Offered
Competitive remuneration package with performance bonus
Hybrid working and flexible hours
Longer Fridays – office closes at 2pm
Birthday leave and wellness allowance
Health insurance and free parking
Study leave and sponsorship opportunities
Regular team building, departmental events, and industry event participation
Remote, Europe, Remote, Malta, Asia Pacific, Other, Spain
Up to €45,000 DOE (with a B2B)
Risk & Fraud Analyst (Night Shift | Remote Europe)
Location: Remote (Europe)
Schedule: Night shifts only (UTC-based)
Salary: Up to €45,000 DOE (with a B2B)
Industry: Crypto Casino / iGaming
Overview
We’re looking for a Risk & Fraud Analyst to join a fast-moving crypto casino environment, focused on protecting the platform through real-time monitoring, player behaviour analysis, and fraud prevention.
This is a hands-on, night shift role, suited to someone comfortable working at pace, making quick decisions, and operating across both crypto transactions and casino activity.
Your Role
Monitor player activity, transactions (crypto & fiat), and gameplay in real time to detect suspicious behaviour
Investigate fraud risks including bonus abuse, multi-accounting, and irregular wagering patterns
Review and approve withdrawals while ensuring proper risk checks and controls
Analyse casino performance and player trends to identify anomalies or exploitation
Conduct account-level investigations, including cross-checking linked profiles and behaviours
Work closely with internal teams (support, product, compliance) to resolve issues and improve controls
Manage alerts, flags, and escalations efficiently, ensuring timely action
Contribute to ongoing improvements in fraud detection processes and risk strategy
Mandatory Requirements (Must-Have)
1+ year experience working with blockchain / cryptocurrencies, with clear understanding of different networks and transaction flows
1+ year experience with online casino products, including games (slots, live casino, etc.) and mechanics such as bonuses, promotions, and tournaments
2+ years working with data analysis tools (SQL, advanced Excel, Tableau or similar) and handling large datasets
Ability to work night shifts (UTC)
Hands-on experience with KYC/KYT and fraud detection tools in a day-to-day operational setting
Strong written and verbal communication skills, comfortable working cross-functionally
Able to work independently, make decisions quickly, and operate in a process-driven environment
What’s in It for You
Salary up to €45K DOE
Fully remote across Europe
Dedicated night shift role
Work at the intersection of crypto and iGaming
Opportunity to grow in a fast-evolving environment
Customer Support Representative (Turkish Speaking)
Salary: €23,500
About the Role
We’re looking for a Customer Support Representative to deliver exceptional service and support to our customers across multiple channels. You’ll play a key role in ensuring a smooth customer experience while resolving queries efficiently and professionally.
Key Responsibilities
Handle customer enquiries and complaints via email, phone, and live chat within agreed SLAs
Investigate and resolve issues by gathering and assessing relevant information
Take ownership of customer queries using internal systems and tools
Report, track, and follow up on technical issues raised by clients
Maintain accurate records of all customer interactions and transactions
Stay up to date with company policies, procedures, and regulatory requirements
Proactively suggest improvements to enhance customer service efficiency
Support translation tasks where required
Carry out customer verification and KYC checks in line with guidelines
Collaborate with internal teams to resolve customer issues
Promote products and services to existing customers where appropriate
Work on a shift basis, including weekends and public holidays, to support customer needs
Assist with any additional tasks as required
Requirements
Fluent or native-level Turkish and English (both written and spoken)
Previous experience in a customer-facing or online support role
Strong passion for delivering excellent customer service
Problem-solving mindset with the ability to think on your feet
Ability to multitask and prioritise effectively
Good computer literacy skills
Flexible and adaptable to shift work