Operations.

Pentasia is actively looking for Game Presenters (Relocation to Armenia)!   The Company: Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.   If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!   Responsibilities: Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!) Engage with players through verbal interaction in the game chat, providing guidance and support as needed. Demonstrate honesty and accuracy in all aspects of game presentation. Attend mandatory meetings and training sessions as required. Adhere to designated work schedules and dress code standards. Always uphold the highest professional standards.   Required Qualifications: Fluent in spoken and written Korean and English. Strong sense of responsibility and attention to detail. Presentable appearance and grooming. Passion for delivering exceptional customer service. Willingness to work flexible hours, including night shifts, weekends, and public holidays.   Benefits and offer: Salary NET €3,500 + incentives. Relocation with Visa assistance. Performance-based bonuses. Company accommodation. Medical insurance coverage. Access to free language courses. Teambuilding activities and corporate events. Complimentary tea, coffee, and refreshments. Flexible working schedule. Free parking facilities. Privilege card for additional perks. Corporate gym access.

We are looking for an Online Casino Manager with deep online casino experience to own the casino player experience from day one. The role focuses on promotions, bonusing, gamification, segmentation, and UX analysis and optimisation. You will analyse player behaviour, build segmented player journeys, and continuously optimise engagement, retention and player value. The role offers significant scope for creativity and innovation in a fast-moving environment. Strong ideas are encouraged and will be quickly backed and resourced when supported by a clear business case. Key Responsibilities Own and optimise casino promotions, bonuses and gamification Design segmented player journeys based on early player behaviour Drive performance across core casino KPIs: conversion, retention, ARPU, LTV and churn Build and use advanced reporting and analysis to guide decision-making Work with product and UX to improve casino discovery and player experience Act as the internal casino expert, representing the casino player across the business Qualifications  Strong online casino background Proven experience building managing casino promotions and bonuses Deep understanding of casino player behaviour and lifecycle Highly analytical and comfortable owning commercial KPIs Experience in regulated markets (NJ experience a plus) Preferred Qualifications Casino Promotions & Bonusing Expertise  Proven ability to design, execute and optimise casino promotions and bonuses. Deep Casino Player Behaviour Knowledge Strong understanding of casino player motivations, early-life behaviour, engagement patterns and churn. Gamification & Player Engagement Experience using gamification and engagement mechanics to drive sustained casino play. Player Segmentation & Journey Design Ability to analyse players from day one and build segmented, data-led casino journeys. Data Analysis & Insight-Driven Decision Making Highly analytical; able to work with player-level data, dashboards and reports to drive action.

Operations Manager – Gaming (Regulated B2C)   Location: Malta (Hybrid) Industry: iGaming / Online Casino & Sportsbook Type: Full-time Salary: €60-90k DOE     Overview An established European operator is expanding its licensed operations in Malta and is looking for a hands-on Senior Operations professional to work closely with the CEO and take ownership of day-to-day operational performance under the Maltese regulatory framework. This is a functional leadership role with real operational depth across casino and/or sportsbook, risk, fraud, compliance coordination, and supplier management.   You will not be managing only from a distance. The role requires someone who understands how the product works, how providers are onboarded, how payments and fraud flows behave, and how regulated operations run in practice.   What You’ll Be Responsible For Overseeing daily B2C operations across casino and/or sportsbook, ensuring platform stability and performance Acting as the operational point of contact for licensed activities and working closely with internal key functions Managing risk and fraud processes linked to payments, chargebacks, bonus abuse, and transactional monitoring Coordinating with PSPs, platform providers, game studios, and external suppliers Supporting game and provider onboarding, configurations, and operational readiness Handling incidents, root-cause analysis, and operational improvements Contributing to team setup and process building as the Malta function scales Providing operational reporting and insights directly to senior leadership   What We’re Looking For Strong hands-on experience in MGA-regulated B2C iGaming operations Solid exposure to risk, fraud, payments, and compliance collaboration Good understanding of casino operations (game setup, providers, flows) – sportsbook knowledge is a plus Experience working with PSPs, platforms, and third-party suppliers Ability to operate independently in a regulated, high-availability environment Comfortable working directly with senior stakeholders and supporting licence-related functions Exposure to building or scaling teams/processes is a strong advantage   Why This Role Work directly with executive leadership Be part of a newly structured Malta operation with real ownership Broad scope across operations, not a siloed function Hybrid setup in Malta